The Boss’ Real Job—Communicating
by Miki SaxonBosses’ tasks may differ depending on their position, level, industry, etc., but one thing is identical for all of them—communicating.
Here is my small effort to clearly explain exactly what is required of every boss at every level in every company and at all times.
- Your goal is to provide your people with all the information needed to understand how to perform their work as correctly, completely, simply, and efficiently as possible.
- You do this by providing clear, concise, and complete communications at all times. This is about more than talking clearly, it’s about providing all the background necessary for people in the company to understand why they are doing their jobs, as well as what jobs they are to do; it rarely involves telling them how to do their jobs.
You will know you are doing it correctly because productivity will improve, as will innovation; your company will be more successful, you will be a more effective manager, have less turnover and better reviews.
And as an added bonus everybody will be happier.
Flickr image credit: Wesley Fryer