The 4 keys to leaving brilliant messages using any media
by Miki SaxonSo many ways to stay in touch—email, instant messages, Twitter, Crack…I mean Blackberries, Skype, voice mail—and so many ways to stick your metaphorical foot in your oh-so-real mouth.What’s the key to good communication? What can you do to put a smile on people’s faces the minute they realize that the message is from you?
Just think IBCF.
Identity – identify yourself using both first and last name and affiliation if applicable. If you want them to call leave only one phone number. If your scheduling is absolutely necessary give the broadest possible window.
Brevity – Know what information you need to impart and do so with as little extraneous stuff as possible. Use notes.
Clarity – Whether you’re writing or talking think through your purpose and exactly what you want to accomplish before initiating contact.
Filter – Always ask yourself if you were receiving it, would the message make you smile or grind your teeth. Edit accordingly.
How do you know you’re doing it right? By the responses you get when you start practicing IBCF.
What do you do to leave improve message response?
Don’t miss a post, subscribe via RSS or EMAIL
