Communications are paramount!
by Miki SaxonLet’s face it, I’m really hung up on the importance of communications as the basis of great management and an absolute necessity in managing today’s workforce.
Workers today are highly educated, innovative and, at all levels, questioning.
They not only want to know what their job is, they want all the information required to decide how to do it, as well as why they should do it (other than a paycheck, which often isn’t enough)—what value does it add to their world and the much larger world around them?
These aren’t questions that managers can fob off with canned answers or the classic, “Because I said so!”
Today’s managers must realize that it is only by providing their people with the most complete information possible, including relevance, that they can enable them to be creative, innovate (not the same thing), carry out their jobs effectively and do it all at the speed required in today’s competitive world.
Great managers know that any fool can follow orders, but it takes world-class communications to build a world-class workforce.