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Big Tech Bosses Should Channel Gates

Wednesday, September 25th, 2019

https://www.flickr.com/photos/liquidat/155525087/

Looking at founders, such as Larry Page, Jeff Bezos and Mark Zukerberg, you get the feeling they believe they are all powerful — more so than even governments.

It’s not a new attitude; Bill Gates learned they aren’t the hard way.

The Microsoft co-founder Bill Gates, according to Mr. Smith, “learned that life actually does require compromise and governments actually are stronger than companies,” if only after a bruising confrontation.

Mr. Gates, who wrote the foreword in Mr. Smith’s book, recalled that for years he was proud of how little time he spent talking to people in government. “As I learned the hard way in the antitrust suit,” he wrote, “that was not a wise position to take.”

Lesson learned well enough that you don’t see Microsoft on the common list of big tech, Google, Facebook, Amazon, and Apple.

That lesson hasn’t hurt Microsoft, which is valued at more than a trillion dollars by investors based on profitability, not funding.

Satya Nadella, who became CEO in 2014, is credited most often for the change in Microsoft fortunes, i.e., its culture. attitude and product mix.

You don’t hear as much about Microsoft president Brad Smith, but he’s the guy who made friends with government and helps with policy.

“When your technology changes the world,” he writes, “you bear a responsibility to help address the world that you have helped create.”

Responsibility.

The thing that so many founders don’t see as being within their purview.

Unlike Microsoft, their future will be decided more in Europe than in the US.

But the revised interpretation of an old US law could change things drastically.

And that change is being driven in by a surprising source.

Join me next Tuesday to learn more about it.

Image credit: luquidat

Tech is Full of Isht

Tuesday, June 18th, 2019

From Maciej Cegłowski’s (a SF white hat techie) blog:

Writing in the New York Times last month, Google CEO Sundar Pichai argued that it is “vital for companies to give people clear, individual choices around how their data is used.” Like all Times opinion pieces, his editorial included multiple Google tracking scripts served without the reader’s knowledge or consent. Had he wanted to, Mr. Pichai could have learned down to the second when a particular reader had read his assurance that Google “stayed focused on the products and features that make privacy a reality.”

Writing in a similar vein in the Washington Post this March, Facebook CEO Mark Zuckerberg called for Congress to pass privacy laws modeled on the European General Data Protection Regulation (GDPR). That editorial was served to readers with a similar bouquet of non-consensual tracking scripts that violated both the letter and spirit of the law Mr. Zuckerberg wants Congress to enact.

TOS for new apps aren’t improving (paywall). Consider this from Ovis, an app women use to track their pregnancy.

An Ovia spokeswoman said the company does not sell aggregate data for advertising purposes. But women who use Ovia must consent to its 6,000-word “terms of use,” which grant the company a “royalty-free, perpetual, and irrevocable license, throughout the universe” to “utilize and exploit” their de-identified personal information for scientific research and “external and internal marketing purposes.” Ovia may also “sell, lease or lend aggregated Personal Information to third parties,” the document adds.

Good grief. As any search will tell you “de-identified” is a joke, since it’s no big deal to put a name to so-called anonymous data.

By now you should know that tech talks privacy, but walks data collection.

That means it’s up to you to do what you can, starting with always adjusting all default privacy settings.

 

If The Shoe Fits: Stop and Think

Friday, April 12th, 2019

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Obviously, opportunity and entrepreneurs go together.

There are dozens, if not hundreds, of opportunities that could serve as the basis for a company.

It is a wise entrepreneur who at least tries to consider the long-tern implications of the opportunity they choose.

Not just the financial potential, but the possible effects on society and the world.

While no one can see the future, there is one thing you can count on happening.

Humans will act the same way online as they do in the real world — only more so.

More so, because they can indulge their worst thoughts/desires with little-to-no chance of repercussions and a much broader reach.

Anything that has ever been done offline will be done — more so.

Political dirty tricks will get dirtier,  bullying will be more vicious, the haters will be more active, and on and on.

Could Mark Zukerberg have foreseen this when he started Facebook?

Maybe not.

Did he try?

Probably not.

Did he even stop to think?

Unlikely.

Does he think about it now?

Only to deny it.

Image credit: HikingArtist

If The Shoe Fits: Culture and Values

Friday, March 29th, 2019

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Pundits and investors of all kinds, from lone angels to major VCs, say that your company’s culture is critical to its success.

Therefore, the most important question founders should ask themselves is what are my values?

Not what you say out loud, or agree to in order to fit in, or because they are good talking points, or to be PC.

You need to be brutally honest, at least with yourself, because, in the long run, whatever your values truly are will out.

Mark Zuckerberg claimed he wanted to do good by connecting people.

Larry Page and Sergey Brin wanted to organize the world’s information and “not be evil.”

But, in the long run, their top core value became obvious, echoing Gordon Geko’s, “Greed is good.”

Also long term, Andrew Wilkinson’s 2015 words reflect his values, I’m not a unicorn, I’m a horse.

Culture is based on founder values and sooner or later the real ones do surface.

This is where being “your authentic self” trips up a lot of people, not just founders.

Image credit: HikingArtist

Ducks in a Row: Values Revealed

Tuesday, March 19th, 2019

https://www.flickr.com/photos/29237715@N05/8532404954/

Yesterday’s post reminds us that culture stems from the boss’ MAP (mindset, attitude, philosophy™) and that MAP reflects their values.

A point that that seems easily forgotten.

Values aren’t what you say, they’re what you do.

This was illustrated in an article about Larry Page’s end run around the Alphabet board initially approving Andy Rubin’s $150 million exit package without board involvement.

Arrogant to say the least.

I sent the article to a number of people and asked them who is more arrogant, Page or Zukerberg.

Zukerberg won the “Most Arrogant” title hands down.

One response garnered applause from everyone.

That person used the nickname ‘Zuck’.

Then wrote again saying, “Or maybe I should say the Zucker…”

Seems appropriate. Adding “the” (same as you-know-who) and it’s even more apropos if you change the first letter to ‘F’.

Values aren’t what you say, they’re what you do.

A principle that becomes clearer with each new revelation.

Call it founder striptease — although it’s just as common in politics and religion.

Image credit: Noel Reynolds

If The Shoe Fits: a “Self-Made” Reminder

Friday, March 15th, 2019

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Last year I wrote that no one is a “self-made” anything, with backup from Arnold Schwarzenegger.

The media loves attaching the “self-made” label, shining a spotlight and making it seem that anyone willing to work hard enough can become a billionaire, or at least a multi-millionaire.

It’s not just all the people along the way, but also where you come from and how privileged your background.

The latest self-made billionaire is 21-year-old Kylie Jenner who claims the self-made title, because she didn’t inherit her company, i.e., bootstrapped it using her own money.

No help, did it herself.

Of course, that self-made label ignores a few significant factors.

Still, it’s obviously absurd to attach the phrase “self-made” to Jenner, who is part of the wildly successful Jenner-Kardashian clan. While she is clearly savvy about marketing and promotion, Jenner grew up in one of the wealthiest ZIP codes in the world with access to every advantage money could buy ― including years of self-promotion on a successful reality television show. The value of her makeup company lies in the celebrity she accrued via her family.

So is “self-made” more nature or nurture? According to new research from Sandra Black, an economics professor at the University of Texas at Austin, the answer is nurture.

The environment you grow up in ― the quality of education your parents can afford to give you, the investments they make in you, the relative affluence of your neighborhood ― is almost twice as important as biology.

It’s not a case of denying the success of Kylie Jenner, Bill Gates, Mark Zuckerberg, or Nick Woodman.

It’s a case of recognizing how the advantages they enjoyed reduced risk, lowered barriers, smoothed the road, and made the journey easier.

If you still doubt that parents aren’t a big deal and nurture doesn’t carry all that much weight, take a look at a currently breaking scandal over the lengths to which parents will go to get their kids into a top university.

Image credit: HikingArtist

The Liar That Claims to be Your Friend

Tuesday, January 8th, 2019
https://www.flickr.com/photos/marcopako/

If someone claimed they were your friend, but constantly lied to you, used you, stole from you, and vouched for con artists would you still trust them?

Would you invite them into your home and introduce them to your friends?

You probably already have.

The ‘someone’ is Facebook in all its forms, subsidiaries and partners.

In truth, parent Facebook lies constantly.

It lies about who/how they share you.

Facebook allowed Microsoft’s Bing search engine to see the names of virtually all Facebook users’ friends without consent, the records show, and gave Netflix and Spotify the ability to read Facebook users’ private messages. (…) The social network permitted Amazon to obtain users’ names and contact information through their friends, and it let Yahoo view streams of friends’ posts as recently as this summer, despite public statements that it had stopped that type of sharing years earlier.

It lies about stalking you for targeted ads.

“There is no way for people to opt out of using location for ads entirely,” the Facebook spokesperson said told Gizmodo.

It lies about its true purpose — and always has.

It should not come as a surprise that Facebook — a giant, for-profit company whose early employees reportedly ended staff meetings by chanting “domination!” — would act in its own interests.

It lies about its efforts to stop fake news.

Current and former fact-checkers for Facebook have slammed the company in interviews with The Guardian, saying it cared more about “crisis PR” than actually combatting the spread of fake news.

Do you think Sheryl Sandberg’s a role model? If so, think again.

A report from The New York Times shows that, while Sandberg was building her global brand, she was using aggressive and underhanded tactics at Facebook. As the company faced increasing criticism and pressure (…) she embraced a strategy to suppress information about Facebook’s problems, discredit its critics, and deflect blame onto its competitors.

What about companies owned by Facebook?

WhatsApp is a major child pornography platform.WhatsApp has become a platform for users to “openly” share pictures and videos of child pornography, the Financial Times reports. (…) WhatsApp only has 300 employees to monitor its 1.5 billion users globally.

Then there’s Instagram.

Instagram was of even more help to Russian interests in 2016 than Facebook.

“Instagram was a significant front in the IRA’s [Russian Internet Research Agency] influence operation, something that Facebook executives appear to have avoided mentioning in Congressional testimony …”

It has far more harassment and bullying, than Facebook — in spite of its so-called “kindness” initiative” Read the stories, they are a real eye-opener.

As is the recently released Senate report on Russian disinformation in which Instagram is a star.

Zukerberg not only lies, he is expert at turning a blind eye on the headline-generating happenings and focusing on all the marvelous accomplishments in 2017.

In his annual year-end letter, which he published on his Facebook page on Friday, (…) boasting of all that the company had accomplished this year and all the great things it does for its users. “I’m proud of the progress we’ve made.”

Join me tomorrow for a look at the nefarious doing of others and Friday for what you can do to fight back.

Image credit: Marco Paköeningrat

If The Shoe Fits: How to Succeed

Friday, November 9th, 2018

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

How do you give your team the greatest chance to succeed?

By creating a supportive culture, instead of a judgmental one.

It’s not rocket science.

Just common sense.

Unless you actually believe you are Steve Jobs/Jeff Bezos/Mark Zuckerberg.

Then you can get away with acting like a jerk.

But you better be sure.

Very, very sure.

Image credit: HikingArtist

Mark Zukerberg: Chief Hypocrisy Officer

Friday, March 23rd, 2018

The number tech CEOs who have been caught manipulating, lying, cheating, and other bad actions, all while claiming to be good guys, has skyrocketed.

Perhaps the result should be an additional title: CHO

While there are many (at all levels) who deserve the title, none has a higher profile than Mark Zukerberg.

His talk about caring for user privacy, security, etc., is common and constant, although results are negligible.

Hopefully, this time his blatant hypocrisy will come back and savagely bite him and Facebook.

Zukerberg stayed silent after the news broke that Cambridge Analytica covertly gathered data on 50 million Facebook users that was used by the Trump campaign for targeted advertising.

Then, on March 21, in a CNN interview he said, “I’m not sure we shouldn’t be regulated…

He was referring to pending congressional legislation,

Honest Ads Act, a bill proposed in October 2017 that would require social media companies with more than 50 million monthly users to disclose information about any political advertiser that spends more than $500 pushing ads on their sites.

However, that statement, along with his similar comments in Wired, are pure poop, as the money spent lobbying against it proves.

Lobbyists for the company have been trying to dissuade senators from moving the Honest Ads Act forward, some Congressional aides say.

Facebook’s argument to Congress behind the scenes has been that they are “voluntarily complying” with most of what the Honest Ads Act asks, so why pass a law, said one Congressional staffer working on the bill. Facebook also doesn’t want to be responsible for maintaining the publicly accessible repository of political advertising, including funding information, that the act demands, the staffer said.

Facebook spent nearly $3.1 million lobbying Congress and other US federal government agencies in the last quarter of 2017, on issues including the Honest Ads Act according to its latest federal disclosure form. It also signed on Blue Mountain Strategies, a lobbying firm founded by Warner’s former chief of staff, an Oct. 30, 2017 filing shows.

Per normal, Zuk says, “I’m really sorry that this happened.

So.

Apologize, say “it’s hard” and “not really our fault.”

Tell the public you support political transparency legislation.

Simultaneously spend millions to defeat it.

Hyper-pure hypocrisy.

Mark Zukerberg, Chief Hypocrisy Officer.

Fight back in the only way that matters: money. #deletefacebook, here’s how

Image credit: Ludovic Toinel

If The Shoe Fits: Marc Benioff — Global Champion Of Women

Friday, October 6th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mAsk most tech founders about role models and who they want to emulate and you’ll usually hear the same names —  Gates/Jobs/Page/Zukerberg/Bezos.

Rarely do you hear Benioff.

Granted, Benioff’s Salesforce’s revenues aren’t as high and the valuation is “only” $66 billion, but Salesforce sells no consumer products — ads are products — therefore has a much smaller market.

Revenues aside, Benioff is a much better leader and role model.

Not just a philanthropist, but an activist philanthropist who is not afraid to use his clout and get in the face of his peers.

Given the same clout, would you do the same thing?

A guy who believes a company’s concerns should go beyond its investors to include all its stakeholders, direct and indirect.

How far beyond yourself do your concerns go?

Tech’s been on the hot seat lately for a host of reasons, with gender issues front and center, especially equal pay.

Most, including the “role models” listed above, have been vocal in their promises to address the pay disparity.

Benioff, however, has put his money where their mouths are.

In 2015, his company did a salary study, and it turned out they needed to make some changes. So they spent $3M to level the playing field. A year later, they put salaries under the microscope again and found they had to spend another $3M to close additional pay gaps.

Now Benioff has pledged to evaluate salaries on a regular basis. For this and more, he was named a “Global Champion of Women in Business.”

And before you whine about not having enough cash to do that stop and think.

If you pay your people equally when you hire and promote there wouldn’t be a pay gap for you to erase.

Image credit: HikingArtist

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