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Golden Oldies: Seize Your Leadership Day: Bad Leadership

Monday, March 23rd, 2020

Poking through 14+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

I was reminded of this article after reading one by Wally Bock that I will share tomorrow. I’ve always found it interesting that certain words, such as influence, are assumed positive, while manipulation is negative.

Read other Golden Oldies here.

There is a dangerous assumption out there that ‘leaders’ are chuck full of positive traits and on the side of the angels, but I’m here to tell you that it ain’t necessarily so. Just as leaders come in all shapes, colors and sizes they come with a wide variety of traits, not all of them positive. But it seems as if succession is tough all over.

Italian police have caught the Sicilian Mafia’s number two, the latest in a string of top-level arrests that has given the crime group that once terrified Italy problems with rebuilding its leadership.

The hero CEO who will save the company easily morphs into the imperial CEO. An intelligent, thoughtful opinion piece by Ho Kwon Ping in Singapore considers the dangers of this happening and assumes it will continue in the US—and it probably will.

The leadership of any company is critical to the success of its mission — but no one individual is mission-critical.

Yesterday I wrote Real Leaders are Fair, which means applying rules equally, but that rarely happens, especially when a government is involved and ours is no different. Consider the non-application of a federal law backed by a presidential proclamation that prohibits corrupt foreign officials and their families from receiving American visas. But business interests always seem to trump fairness.

“Of course it’s because of oil,” said John Bennett, the United States ambassador to Equatorial Guinea from 1991 to 1994, adding that Washington has turned a blind eye to the Obiangs’ corruption and repression because of its dependence on the country for natural resources. He noted that officials of Zimbabwe are barred from the United States.

Finally, on a lighter note, I found the answer given by Ask the Coach to this question to be classic.

Q: I am having a difficult time leading my team. The team members will not follow my instructions, which I am sure would make our project much more successful. What am I doing wrong?

A: What you’re doing wrong is very simple: you have simply forgotten that your team is more critical to the success of your project than you are.

Take a moment and read the whole post, I guarantee you’ll like what you learn.

And if you want more of my picks you’ll find them here.

Crooked Signs of the Times

Tuesday, February 25th, 2020

https://www.flickr.com/photos/newtown_grafitti/8353307428/

It’s a good time for crooks of all kinds.

Corporate shenanigans are a growth industry. Not since the days of the robber barons has white collar crime enjoyed such freedom.

OVER THE LAST TWO YEARS, nearly every institution of American life has taken on the unmistakable stench of moral rot.

Tax evasion siphons 10,000 times more money out of the U.S. economy every year than bank robberies. SOURCE: FBI; IRS.

And this clubbiness has human costs. Tax evasion, to pick just one crime concentrated among the wealthy, already siphons up to 10,000 times more money out of the U.S. economy every year than bank robberies. In 2017, researchers estimated that fraud by America’s largest corporations cost Americans up to $360 billion annually between 1996 and 2004.

Tech took a personal hit thanks to Warren Buffet’s partner Charlie Munger and his views on EBITDA, which stands for earnings before interest, taxes, depreciation and amortization. Tech companies love to talk about their “adjusted EBITDA,” because it makes them look profitable — even a financial loser like Uber.

“I don’t like when investment bankers talk about EBITDA, which I call bulls— earnings,” Munger said at a recent company shareholders meeting. “Think of the basic intellectual dishonesty that comes when you start talking about adjusted EBITDA. You’re almost announcing you’re a flake.”

Tech workers aren’t faring well, either, even at the most hallowed companies.

Silicon Valley has often held itself up as a highly evolved ecosystem that defies the usual capital-labor dichotomy — a place where investors, founders, executives and workers are all far too dependent on one another to make anything so crass as class warfare. The recent developments at Google have thrown that egalitarian story into doubt, showing that even in the most rarefied corners of Silicon Valley, the bosses are willing to close ranks and shut down debate when the stakes are high enough. (…)  Workers weren’t just organizing to save the world from Google. They were also organizing to save themselves from Google, where those who didn’t fit the mold of the straight, white, male techie felt they could be too easily marginalized or dismissed.

The rot isn’t just trickling down, it’s a raging torrent. Student cheating is at an all time high across grades and globally is a billion dollar market.

Philemon is part of the global industry of contract cheating in which students around the world use websites to commission their homework assignments. (…)  Lancaster began studying contract cheating more than a decade ago when he noticed one of his own students posting assignments online. “I found one of my students who was putting up my assignment up for tender on an internet site. So, people were bidding different amounts of money to complete that computer programming assignment.”

Let’s hope the handbasket we’re careening down in is well made, so we can survive our trip to Hell and come out the other side in one piece.

Image credit: Newtown grafitti

Hat tip to KG for sending me the white collar crime article.

Altered States: Drinking Big Tech Kool-Aid

Tuesday, September 10th, 2019

https://www.flickr.com/photos/jeepersmedia/12892968354/

Yesterday I commented that no matter how stellar someone’s past performance it wasn’t a guarantee of future performance.

There are very few guarantees in life, but I do know of one thing you can count on.

And that is that the bosses of big tech lie.

They do it with flair, sincerity, a straight face and in writing.

Their devices listen to and share your words with outsiders — outside the company and the country.

Although no immediate action was taken against Apple or Amazon— which both have been found to also listen in on their users — the commissioner’s report “invited” the companies “swiftly review” their policies and procedures.

Apple says, “all reviewers are under the obligation to adhere to Apple’s strict confidentiality requirements,” but we all know that people blab.

The Terms of Service (TOS) go beyond straight lies by being opaque and obfuscated. Their rules and meaning are a constantly moving target that even the NYT can’t figure out

The Times reported 46 of the accounts to Instagram, the site responded within 24 hours that none violated its rules, without explaining why.

The accounts were scams using scraped images of innocent US military personnel to get money from innocent US citizens.

While fraud has proliferated on Facebook for years, those running the military romance scams are taking on not only one of the world’s most influential companies, but also the most powerful military — and succeeding.

Apparently fraud doesn’t violate the TOS.

But why should it, since violence, hate speech and bullying don’t.

It’s not as if your data is unidentifiable (there’s no such thing as “anonymized data”).

And “we care about your privacy” is the biggest lie of all.

Image credit: Mike Mozart

Golden Oldies: You the Product

Monday, June 10th, 2019

https://www.flickr.com/photos/8693667@N05/4617735784/

Poking through 13+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

For years I’ve written about the lie/cheat/steal attitude of social media sites, such as Facebook, Google, Amazon, the list goes on and on. This post is only a year old, but I thought it could use some updating. What I can tell you today is that nothing has improved, in fact it has gotten much worse — as you’ll see over the next two days.

Read other Golden Oldies here.

you ever been to a post-holiday potluck? As the name implies, it’s held within two days of any holiday that involves food, with a capital F, such as Thanksgiving, Christmas and, of course, Easter. Our group has only three rules, the food must be leftovers, conversation must be interesting and phones must be turned off. They are always great parties, with amazing food, and Monday’s was no exception.

The unexpected happened when a few of them came down on me for a recent post terming Mark Zukerberg a hypocrite. They said that it wasn’t Facebook’s or Google’s fault a few bad actors were abusing the sites and causing problems. They went on to say that the companies were doing their best and that I should cut them some slack.

Rather than arguing my personal opinions I said I would provide some third party info that I couldn’t quote off the top of my head and then whoever was interested could get together and argue the subject over a bottle or two of wine.

I did ask them to think about one item that stuck in my mind.

How quickly would they provide the location and routine of their kids to the world at large and the perverts who inhabit it? That’s exactly what GPS-tagged photos do.

I thought the info would be of interest to other readers, so I’m sharing it here.

Facebook actively facilitates scammers.

The Berlin conference was hosted by an online forum called Stack That Money, but a newcomer could be forgiven for wondering if it was somehow sponsored by Facebook Inc. Saleswomen from the company held court onstage, introducing speakers and moderating panel discussions. After the show, Facebook representatives flew to Ibiza on a plane rented by Stack That Money to party with some of the top affiliates.

Granted anonymity, affiliates were happy to detail their tricks. They told me that Facebook had revolutionized scamming. The company built tools with its trove of user data (…) Affiliates hijacked them. Facebook’s targeting algorithm is so powerful, they said, they don’t need to identify suckers themselves—Facebook does it automatically. And they boasted that Russia’s dezinformatsiya agents were using tactics their community had pioneered.

Scraping Android.

Android owners were displeased to discover that Facebook had been scraping their text-message and phone-call metadata, in some cases for years, an operation hidden in the fine print of a user agreement clause until Ars Technica reported. Facebook was quick to defend the practice as entirely aboveboard—small comfort to those who are beginning to realize that, because Facebook is a free service, they and their data are by necessity the products.

I’m not just picking on Facebook, Amazon and Google are right there with it.

Digital eavesdropping

Amazon and Google, the leading sellers of such devices, say the assistants record and process audio only after users trigger them by pushing a button or uttering a phrase like “Hey, Alexa” or “O.K., Google.” But each company has filed patent applications, many of them still under consideration, that outline an array of possibilities for how devices like these could monitor more of what users say and do. That information could then be used to identify a person’s desires or interests, which could be mined for ads and product recommendations. (…) Facebook, in fact, had planned to unveil its new internet-connected home products at a developer conference in May, according to Bloomberg News, which reported that the company had scuttled that idea partly in response to the recent fallout.

Zukerberg’s ego knows no bounds.

Zuckerberg, positioning himself as the benevolent ruler of a state-like entity, counters that everything is going to be fine—because ultimately he controls Facebook.

There are dozens more, but you can use search as well as I.

What can you do?

Thank Firefox for a simple containerized solution to Facebook’s tracking (stalking) you while surfing.

Facebook is (supposedly) making it easier to manage your privacy settings.

There are additional things you can do.

How to delete Facebook, but save your content.

The bad news is that even if you are willing to spend the effort, you can’t really delete yourself from social media.

All this has caused a rupture in techdom.

I could go on almost forever, but if you’re interested you’ll have no trouble finding more.

Image credit: weisunc

Golden Oldies: Lies, Cheating and the Slippery Slope

Monday, January 7th, 2019

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Lying isn’t new, but it is certainly in the ascendancy. It doesn’t matter what media you follow, not a day goes by without a story about someone in a position of trust lying — whether politician, corporate chief, religious leader, friend, relative, or someone else. It is important to remember that few, if any, see their actions as problematic.

Read other Golden Oldies here.

Lying and cheating are common occurrences and recent research shows that, contrary to popular wisdom (wishful thinking?), they do not make people feel badly.

In an interview, Dan Ariely, a leading behavioral economist at Duke and author of The (Honest) Truth About Dishonesty: How We Lie to Everyone – Especially Ourselves, made two comments that especially caught my eye for both their perception and accuracy.

“I have had lots of discussions with big cheaters — insider trading, accounting fraud, people who have sold games in the NBA, doping in sports. With one exception, all of them were stories of slippery slopes.”

“When you are in the midst of it, you are in a very, very different mindset…. You are not a psychopath, and you are not cheating. You are doing what everybody else is doing.”

Slippery slopes, indeed.

KG’s comment after reading the interview brings forth another salient point.

It is my belief no person ever quite understands their own artful dodges used to escape from the often grim shadow of self-knowledge.

Long before lying became the issue it is today, Joseph Conrad (1857 – 1924) had a great response.

The question is not how to get cured, but how to live.

The problem with this solution is that it requires self-awareness, personal effort, determination and grit.

All of which, if there is no financial reward, are in short supply these days.

Flickr image credit: Sean MacEntee

What Price Money?

Tuesday, November 20th, 2018

 

Your life.

Profiled in data.

With or without your permission.

Collected and sold to anyone.

Much of it done by your best friend Facebook.

For years.

When Facebook was challenged?

It took a traditional approach.

The next time, leadership denied and denied and denied.

When that didn’t work they again lied and lied and lied.

Then they hired a PR firm that essentially poured gasoline on burning waters.

And while Facebook is clearly the poster child for data misuse, Google, Amazon and Microsoft aren’t exactly on the side of the angels.

Politicians on both sides are weighing in, but, considering the money involved in US-approved corruption, AKA, lobbying, that effort is unlikely to move forward anytime soon.

One question comes to mind.

Is there anything more valuable than data?

The answer is yes.

Talent.

And the talent isn’t happy.

“Increasingly — and especially given the political environment — a key part of this consideration for workers has become the moral and ethical implications of the choices made by their employers, ranging from the treatment of employees or customers to the ethical implications of the projects on which they work. This is especially true given the central role of ‘big tech’ in new fears about information, rights, and privacy and the growing feeling that a lack of oversight in this sector has been harmful.” –Prasanna Tambe, Wharton professor of operations, information and decisions

In fact, the hiring luster isn’t just thin, it’s becoming nonexistent.

“Before it was this glorious, magical thing to work there,” said Jazz Singh, 18, also studying computer science. (…) As Facebook has been rocked by scandal after scandal, some young engineers are souring on the company.

“Employees are wising up to the fact that you can have a mission statement on your website, but when you’re looking at how the company creates new products or makes decisions, the correlation between the two is not so tightly aligned,” said David Chie, the head of Palo Alto Staffing, a tech job placement service in Silicon Valley. “Everyone’s having this conversation.”

“They do a lot more due diligence,” said Heather Johnston, Bay Area district president for the tech job staffing agency Robert Half. “Before, candidates were like: ‘Oh, I don’t want to do team interviews. I want a one-and-done.’” Now, she added, job candidates “want to meet the team.”

“They’re not just going to blindly take a company because of the name anymore.”

The criticism by Google employees played out much more publicly.

More than 20,000 employees and contractors walked out of Google’s offices around the world Thursday, Nov. 1, organizers said. The group is protesting sexual harassment, misconduct, lack of transparency, and a non-inclusive workplace culture.

So.

Perhaps “we, the people” will have more force in the corporate world than it does elsewhere.

Image credit: Image credit: Marco Paköeningrat

Golden Oldies: Why NOT to Trust Your Apps

Monday, October 29th, 2018

https://www.flickr.com/photos/powerbooktrance/466709245/

 

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Experts, Congress, pundits, media and plain people are (more or less) up in arms about the quantity, prevalence and effect of fake news. The upshot for many is the realization that the companies behind the apps can’t be trusted. In reality, they never could be, whether from carelessness, sloppy work or just not giving a damn — the “move fast and break things” attitude made popular by Facebook, and, to be fair, public apathy.

And although trust levels are at an all time low, join me Wednesday for a look at how they are still being handed the keys to the kingdom.

Read other Golden Oldies here.

When I was in college, I remember discussing a newspaper story with my aunts. I remember saying that I didn’t believe something and my aunts saying that if something wasn’t true it would not be in the paper.

They really believed that, because in the world they grew up and lived in it was mostly was true.

Fast forward to today and you find the same attitude being applied to the information supplied by the tech they use.

They don’t question the stuff supplied by various apps, especially if it’s from known vendors.

Vendors such as MaxMind.

Maxmind identifies IP addresses, matches them to a map and sells that data to advertisers.

Trouble is, accuracy isn’t their strong point.

Back in 2002, when it started in this business, Fusion reports, MaxMind made a decision. If its tech couldn’t tell where, exactly, in the US, an IP address was located, it would instead return a default set of coordinates very near the geographic center of the country — coordinates that happen to coincide with Taylor’s front yard.

Taylor is the unfortunate owner of a farm that sits on one of those catch-all co-ordinates.

And although the info isn’t supposed to be used to identify specific addresses, surprise, surprise, that’s exactly how people do use it, law enforcement included.

The farm’s 82-year-old owner, Joyce Taylor, and her tenants have been subject to FBI visits, IRS collectors, ambulances, threats, and the release of private information online, she told Fusion.

As bad as that is, at least the Taylor’s still have their home, unlike the two families who are homeless because a contractor assumed Google maps was correct, so he didn’t check the demolition addresses.

Unbelievable.
Unbelievable that they accepted the tech without checking.
Unbelievable that they first called it a minor mistake.
Unbelievable that the owners aren’t suing.

Image credit: Terry Johnston

Facebook’s Fluid “Truth”

Tuesday, June 5th, 2018

There’s an old saying that stuff comes in threes.

A couple of months ago I wrote Privacy Dies as Facebook Lies.

Today I read a new article regarding Facebook’s data-sharing policies with so-called “service providers,” AKA, hardware partners.

Facebook has reached data-sharing partnerships with at least 60 device makers — including Apple, Amazon, BlackBerry, Microsoft and Samsung (…) to expand its reach and let device makers offer customers popular features of the social network, such as messaging, “like” buttons and address books. (…)

Some device partners can retrieve Facebook users’ relationship status, religion, political leaning and upcoming events, among other data. Tests by The Times showed that the partners requested and received data in the same way other third parties did.

Facebook’s view that the device makers are not outsiders lets the partners go even further, The Times found: They can obtain data about a user’s Facebook friends, even those who have denied Facebook permission to share information with any third parties. (…)

Last Friday KG sent me this image.

Considering the three together made me wonder.

Is Facebook a wolf or a pig?

Or both.

Image credit: Internet meme

Privacy Dies as Facebook Lies

Wednesday, April 18th, 2018

During the dark ages of the 1970s, 80s and into the 90s people who refrained from drinking soda, living on fast food and cooked for themselves, instead of relying on the convenience of processed foods, were disparaged.

I know, because I was one of them. We were called “health food nuts.”

That changed with the advent of research into sugar, the value of veggies and a more general understanding that health wasn’t an accident, but a personal responsibility based on your own choices.

In the 1980s the World Wide Web became ubiquitous and existing bulletin board systems, such as AOL, migrated to the web. The dot com boom saw the birth and growth of social media communities that were free — and everybody loves free.

The contemporary internet was built on a bargain: Show us who you really are and the digital world will be free to search or share.

People detailed their interests and obsessions on Facebook and Google, generating a river of data that could be collected and harnessed for advertising. The companies became very rich. Users seemed happy. Privacy was deemed obsolete, like bloodletting and milkmen.

That bargain led to a new kind of nut.

“Privacy nuts;” I’m one of those, too.

As with health food nuts, privacy nuts were pooh-poohed as Luddites, anti-progressive, alarmist party-poopers.

But as they say, that was then and this is now.

Most people, no matter how they access their news, are aware of the stunning breaches in Facebook’s security, especially the current Cambridge Analytica fiasco.

That also seemed to wake people up to what the privacy nuts have been warning about all along.

Zuckerberg, of course, claims he supports the privacy law Congress is considering, but covertly Facebook is lobbying against it, so his statement that he would offer EU controls globally is highly unlikely.

Never forget that for Facebook it’s all about money.

The power of the company’s ad platform comes from the ability it gives politicians, brands, real estate agents, nonprofits and others to precisely target people on its social networks.

Of course, it’s not just Facebook.

And while Congress runs hearings and the public freaks out Zuck, as he is called, still seems to believe that it’s not Facebook’s fault and what happened should be excused because the his vision is for it to be a force for good.

but change is unlikely to happen, since greed still rules.

After two days of questioning by American lawmakers, Facebook’s share price rose more than 5%—mostly on the first day of Zuckerberg’s testimony—boosting the tech company’s market value by more than $24 billion.

Finally, NEWYORKMAG.COM provided commentary from people who are far closer to both Zukerberg and Facebook. The interviews are a real wakeup call (if you still need one).

A Propaganda Engine ‘Unlike Any in History’: Q&A With Early Facebook Investor

A conversation with early Facebook investor Roger McNamee on propaganda, early warning signs, and why outrage is so addictive.

Image credit: Marco Paköeningrat

Mark Zukerberg: Chief Hypocrisy Officer

Friday, March 23rd, 2018

The number tech CEOs who have been caught manipulating, lying, cheating, and other bad actions, all while claiming to be good guys, has skyrocketed.

Perhaps the result should be an additional title: CHO

While there are many (at all levels) who deserve the title, none has a higher profile than Mark Zukerberg.

His talk about caring for user privacy, security, etc., is common and constant, although results are negligible.

Hopefully, this time his blatant hypocrisy will come back and savagely bite him and Facebook.

Zukerberg stayed silent after the news broke that Cambridge Analytica covertly gathered data on 50 million Facebook users that was used by the Trump campaign for targeted advertising.

Then, on March 21, in a CNN interview he said, “I’m not sure we shouldn’t be regulated…

He was referring to pending congressional legislation,

Honest Ads Act, a bill proposed in October 2017 that would require social media companies with more than 50 million monthly users to disclose information about any political advertiser that spends more than $500 pushing ads on their sites.

However, that statement, along with his similar comments in Wired, are pure poop, as the money spent lobbying against it proves.

Lobbyists for the company have been trying to dissuade senators from moving the Honest Ads Act forward, some Congressional aides say.

Facebook’s argument to Congress behind the scenes has been that they are “voluntarily complying” with most of what the Honest Ads Act asks, so why pass a law, said one Congressional staffer working on the bill. Facebook also doesn’t want to be responsible for maintaining the publicly accessible repository of political advertising, including funding information, that the act demands, the staffer said.

Facebook spent nearly $3.1 million lobbying Congress and other US federal government agencies in the last quarter of 2017, on issues including the Honest Ads Act according to its latest federal disclosure form. It also signed on Blue Mountain Strategies, a lobbying firm founded by Warner’s former chief of staff, an Oct. 30, 2017 filing shows.

Per normal, Zuk says, “I’m really sorry that this happened.

So.

Apologize, say “it’s hard” and “not really our fault.”

Tell the public you support political transparency legislation.

Simultaneously spend millions to defeat it.

Hyper-pure hypocrisy.

Mark Zukerberg, Chief Hypocrisy Officer.

Fight back in the only way that matters: money. #deletefacebook, here’s how

Image credit: Ludovic Toinel

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