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Bad Boys Facebook and Google

Wednesday, June 12th, 2019

https://www.flickr.com/photos/mysign_ch/8527753874/in/photolist-dZyY8d-HRv9gc-XaYGXv-e5CAgW-29Kkshj-anSkn7-9DdnrK-9k7Jan-ebtNpt-ohmijQ-5oubhB-nZU9J9-nZU9rA-bj8NSR-ohd3EY-9kaGPY-5MzoeQ-gjS9QU-ofmUa7-ohd4WL-5rQcbT-6K55ZR-nZUoFB-oj9VZM-9hmC9R-99BVQZ-t7ohKh-92x5xZ-5BKnf4-V96rVQ-mZPN5U-WmWEqd-9tQRav-a63sAi-dtGJev-nW7xNg-9gti5v-dtGPTx-97bqPt-4xrBt2-65L7JN-bJtwZ8-6tXvgR-rqaoff-j3PG8F-aPYzQz-ebtLaF-raTXZQ-btpW68-WVXxceYou’d have to be living on another planet not to be aware of the isht pulled by Facebook. Where do I start?

With the fact that Facebook is getting fined for storing millions of passwords in plain text or that they “unintentionally” uploaded a million and a half new member email contacts? Or that user data, such as friends, relationships and photos, was used to reward partners and fight rivals? Or might it bother you more to know that your posts, photos, updates, etc., whether public or private, are labeled and categorized by hand by outsourced works in India? Nastier is Facebook sharing/selling your data to cell phone carriers.

Offered to select Facebook partners, the data includes not just technical information about Facebook members’ devices and use of Wi-Fi and cellular networks, but also their past locations, interests, and even their social groups. This data is sourced not just from the company’s main iOS and Android apps, but from Instagram and Messenger as well. The data has been used by Facebook partners to assess their standing against competitors, including customers lost to and won from them, but also for more controversial uses like racially targeted ads.

Facebook owns Instagram, so it should come as no surprise that the private phone numbers and email addresses of millions of celebrities and influencers were scraped by a partner company.

Then there is Google, which dumps location data from millions of devices, not just Android, into a database called Sensorvault and makes it available for search to law enforcement, among others. On May 7 Google claimed it had found privacy religion, but on CNBC reported that Gmail tracks and saves every digital receipt, not just things, but services and, of course Amazon. Enterprise G Suite customers don’t fare much better. Their user passwords were kept un-encrypted on an internal server for years. Not hacked, but still…

YouTube is in constant trouble for the way it interprets its constantly changing Terms Of Service.

The list for all go on and on.

The European Union is far ahead of the US in terms of privacy, anticompetitive actions, etc., but US consumers are finally waking up. So-called Big Tech is no longer popular politically and the Justice Department is opening an antitrust investigation of Google (Europe already fined it nearly 3 billion in 2017 for anticompetitive actions).

Can Facebook be far behind?

A bit more next week.

Image credit: MySign AG

Golden Oldies: You the Product

Monday, June 10th, 2019

https://www.flickr.com/photos/8693667@N05/4617735784/

Poking through 13+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

For years I’ve written about the lie/cheat/steal attitude of social media sites, such as Facebook, Google, Amazon, the list goes on and on. This post is only a year old, but I thought it could use some updating. What I can tell you today is that nothing has improved, in fact it has gotten much worse — as you’ll see over the next two days.

Read other Golden Oldies here.

you ever been to a post-holiday potluck? As the name implies, it’s held within two days of any holiday that involves food, with a capital F, such as Thanksgiving, Christmas and, of course, Easter. Our group has only three rules, the food must be leftovers, conversation must be interesting and phones must be turned off. They are always great parties, with amazing food, and Monday’s was no exception.

The unexpected happened when a few of them came down on me for a recent post terming Mark Zukerberg a hypocrite. They said that it wasn’t Facebook’s or Google’s fault a few bad actors were abusing the sites and causing problems. They went on to say that the companies were doing their best and that I should cut them some slack.

Rather than arguing my personal opinions I said I would provide some third party info that I couldn’t quote off the top of my head and then whoever was interested could get together and argue the subject over a bottle or two of wine.

I did ask them to think about one item that stuck in my mind.

How quickly would they provide the location and routine of their kids to the world at large and the perverts who inhabit it? That’s exactly what GPS-tagged photos do.

I thought the info would be of interest to other readers, so I’m sharing it here.

Facebook actively facilitates scammers.

The Berlin conference was hosted by an online forum called Stack That Money, but a newcomer could be forgiven for wondering if it was somehow sponsored by Facebook Inc. Saleswomen from the company held court onstage, introducing speakers and moderating panel discussions. After the show, Facebook representatives flew to Ibiza on a plane rented by Stack That Money to party with some of the top affiliates.

Granted anonymity, affiliates were happy to detail their tricks. They told me that Facebook had revolutionized scamming. The company built tools with its trove of user data (…) Affiliates hijacked them. Facebook’s targeting algorithm is so powerful, they said, they don’t need to identify suckers themselves—Facebook does it automatically. And they boasted that Russia’s dezinformatsiya agents were using tactics their community had pioneered.

Scraping Android.

Android owners were displeased to discover that Facebook had been scraping their text-message and phone-call metadata, in some cases for years, an operation hidden in the fine print of a user agreement clause until Ars Technica reported. Facebook was quick to defend the practice as entirely aboveboard—small comfort to those who are beginning to realize that, because Facebook is a free service, they and their data are by necessity the products.

I’m not just picking on Facebook, Amazon and Google are right there with it.

Digital eavesdropping

Amazon and Google, the leading sellers of such devices, say the assistants record and process audio only after users trigger them by pushing a button or uttering a phrase like “Hey, Alexa” or “O.K., Google.” But each company has filed patent applications, many of them still under consideration, that outline an array of possibilities for how devices like these could monitor more of what users say and do. That information could then be used to identify a person’s desires or interests, which could be mined for ads and product recommendations. (…) Facebook, in fact, had planned to unveil its new internet-connected home products at a developer conference in May, according to Bloomberg News, which reported that the company had scuttled that idea partly in response to the recent fallout.

Zukerberg’s ego knows no bounds.

Zuckerberg, positioning himself as the benevolent ruler of a state-like entity, counters that everything is going to be fine—because ultimately he controls Facebook.

There are dozens more, but you can use search as well as I.

What can you do?

Thank Firefox for a simple containerized solution to Facebook’s tracking (stalking) you while surfing.

Facebook is (supposedly) making it easier to manage your privacy settings.

There are additional things you can do.

How to delete Facebook, but save your content.

The bad news is that even if you are willing to spend the effort, you can’t really delete yourself from social media.

All this has caused a rupture in techdom.

I could go on almost forever, but if you’re interested you’ll have no trouble finding more.

Image credit: weisunc

Miki’s Rules to Live By: Protection

Wednesday, April 3rd, 2019

https://www.flickr.com/photos/cambodia4kidsorg/4843160237/

“Change is the only constant” is an oft-quoted idea first uttered around 500 BC by Heraclitus, a Greek philosopher (those Greeks really knew what they were talking about).

The only difference between then and now is that change happens a whole lot faster.

In these days of fast change I try to keep two rules firmly in my conscious mind.

The first is something I heard many years ago, although don’t remember where.

The only thing free is the cheese in the mouse trap.

For whatever reason it really sank in and proved to be protection, preventing me from falling for the lure of free as social media, Google and other services rose to overwhelming prominence.

It kept me from being parsed, productized, and sold.

The second isn’t new and has been said many ways over the decades. This is how I’ve thought about it for decades.

Personality reaps more acclaim than talent or accomplishments.

I find it especially true in these days of personal branding and self promotion.

I’m grateful I absorbed both ideas; they’ve made my life much simpler, safer and easier these days.

And I’m not missing a thing.

Image credit: Cambodia4kids.org Beth Kanter

Golden Oldies: Who Do You Trust?

Monday, February 11th, 2019

https://www.flickr.com/photos/59632563@N04/6239670686/

Poking through 12+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Trust is a funny thing. We don’t usually ask ourselves if we trust someone when we initially meet. Often, the only reason we start thinking consciously about whether we trust them is because some action of theirs felt untrustworthy. We may not even be able to identify what it was; just a niggling discomfort that makes us squirm a bit.

We would all be wise to pay attention to the niggle.

Although too often we blow it off and go our merry way.

Read other Golden Oldies here.

No matter the medium you use to follow the news a large proportion of the stories have a trust angle—most with a negative look at who/how/why it was broken.

I tend to trust people with good diction because I can hear what they say; others trust people because of perceived commonality—the same place of worship, similar political stances, the same schools, military service, mutual connections, etc.

When you see it written down like that the idiocy of any commonality as a basis for trust is apparent, but on any day you can find stories about broken trust that was based on these and similar ephemeral reasons (such as diction). Possibly one of the dumbest is the trust based on some form of online friendship at places such as Facebook.

Even trust in introductions made by long time friends can be misplaced as the experience of my friend Kelly shows.

Briefly, her friend arranged a blind date for Kelly with a guy she knew. She didn’t mention that she had only chatted for a few minutes with him during a conference; she thought he was cute and that Kelly would like him.

Fortunately for Kelly he was arrested two days before their date—charged with attempted rape. Her friend was shocked because he was well dressed and it was a professional conference, so she assumed he was OK.

There are thousands of similar stories out there; many with much worse endings.

So how do you know who to trust?

When I was looking for quotes about trust for yesterday’s post I found an anonymous one that offers some excellent guidance.

“The key is to get to know people and trust them to be who they are. Instead, we trust people to be who we want them to be- and when they’re not, we cry.”

Getting to know someone takes time, but you can pursue a dual track by giving the people the benefit of the doubt if your guts says yes, while maintaining a vigilant watch to make sure that their actions are consistent with their expressed MAP (mindset, attitude, philosophy™) and being ruthless in not rationalizing away the inconsistencies.

Image credit: Vic

Golden Oldie: Don’t Buy The Lies Of Silicon Valley

Monday, January 28th, 2019

https://www.flickr.com/photos/elektorlabs/16192054960/

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Last week we looked at millennial burnout and it reminded me of a post I did a couple of years ago on how it’s often driven by Silicon Valley pundits who preach the need for relentless hustle, which, to put it politely, is a crock.

Read other Golden Oldies here.

This is a short post, because it contains links to the two biggest Silicon Valley lies.

I realize that lies aren’t nearly the big deal they used to be, but when the source of those lies is the MAP (mindset, attitude, philosophy™) prevalent in a critical piece of US infrastructure the lies take on a life of their own.

They carry so much credibility that their insidious spread is guaranteed.

The first lie is that success requires constant hustle. Whether starting a company or working in an existing one, hustle means giving up everything else — family, friends, recreation, relaxation, whatever, no exceptions — and work 24/7/365 (more if you can figure out how).

But for some, “hustle” is just a euphemism for extreme workaholism. Gary Vaynerchuk, a.k.a. Gary Vee, an entrepreneur and angel investor who has 1.5 million Twitter followers and a string of best-selling books with titles like “Crush It!,” tells his acolytes they should be working 18 hours a day. Every day. No vacations, no going on dates, no watching TV. “If you want bling bling, if you want to buy the jets?” he asks in one of his motivational speeches. “Work. That’s how you get it.”

Which, as anyone familiar with productivity research knows, is a pile of poop.

The truth is that much of the extra effort these entrepreneurs and their employees are putting in is pointless anyway. Working beyond 56 hours in a week adds little productivity, according to a 2014 report by the Stanford economist John Pencavel. But the point may be less about productivity than about demonstrating commitment and team spirit.

The second lie is that Silicon Valley is special. But Silicon Valley’s special is completely self-serving.

Silicon Valley has a lot of self-interested reasons for preferring to maintain a facade that its culture is special, and that its industry is more innovative, virtuous and productive than every other industry. It serves as a great recruiting tool as the region competes for talent with other industries and areas. It allows insiders to maintain outsize control of their companies. And it is a way to prevent regulators from coming in and regulating Silicon Valley to the extent that it might otherwise seek to do.

Stop drinking the Valley kool-aid. Facebook doesn’t love you, it loves your identifiable personal data, which is slices, dices and sells to all comers.

Google jettisoned its “don’t be evil” motto when it got in the way of revenue generation.

Read the articles.

Share them, tweet them and stop ruining your own life by believing them.

Image credit: Elektor Labs

Taking Back Your Life

Friday, January 11th, 2019

Today is the first day of the rest of your life.

Your life as lived in the real world with real people and real relationships.

As Arianna Huffington said,

What we’ve discovered is that technology might be great at delivering what we want in the moment, but it’s less great at giving us what we need over the long term.

The biggest step forward in the world of technology in 2018 was the realisation that we have to set boundaries in our relationship with technology to protect our humanity. (…) It was the year we realised that the consequences of allowing technology into every aspect of our lives aren’t all positive.

If, after all Zuckerberg’s lies and shenanigans you actually decide to delete Facebook from your life, you need to remember that it owns Instagram and WhatsApp, so they would need to go, too. If that works for you, here are two explanations of what to do. The first explains how to delete all three, the second focuses on Facebook.

You can take a less drastic approach than full deletion, yet give yourself far more control, by leaving the apps on your laptop, but deleting them from your phone (except for some Samsung models). They’ll still be there, but you’ll need to make a conscious choice to check them instead of responding like Pavlov’s dog to the notifications.

If even that is too much, start by turning off notifications.

You will be surprised at the difference it makes.

Don’t ignore the fact that tech is addictive and can take over your life in the same way as alcohol or drugs. And just like alcohol and drugs there are support groups and rehab centers for tech addiction. Even if you don’t believe you are actually addicted, check it out; it’s always better to be safe than sorry.

If instead you just want to take much more control, here are some links that can help you make conscious choices.

Use Location History Visualizer to gain a better understanding of what Google’s location tracking means to you. And understand that Apple isn’t immune.

One humongous thing you can do to shrink your online footprint is to switch from Google to Startpage.com. The lack of ads makes a huge difference in the quality of your browsing.

And take a close look at this infographic on how to make yourself invisible on the net.

Invest in a VPN; I have Avast’s, since I also use their virus software and consider the small annual charge to be one of the best investments I’ve made.

Here’s one on stopping robocalls on both iPhone and Android.

You don’t have to do it all at once, but you do need to think through tech’s effects on your life and your relationships and then go from there.

PS This just in. Amazon’s Ring, along with dozens of other IoT devices are famous for their laz security.

Beginning in 2016, according to one source, Ring provided its Ukraine-based research and development team virtually unfettered access to a folder on Amazon’s S3 cloud storage service that contained every video created by every Ring camera around the world. (…)  The Information, which has aggressively covered Ring’s security lapses, reported on these practices last month.

So before you buy one stop and think, “would I want whatever this device learns about me and my family shared across the strangers and media?” If the answer is “no” then you should probably skip it.

The Liar That Claims to be Your Friend

Tuesday, January 8th, 2019
https://www.flickr.com/photos/marcopako/

If someone claimed they were your friend, but constantly lied to you, used you, stole from you, and vouched for con artists would you still trust them?

Would you invite them into your home and introduce them to your friends?

You probably already have.

The ‘someone’ is Facebook in all its forms, subsidiaries and partners.

In truth, parent Facebook lies constantly.

It lies about who/how they share you.

Facebook allowed Microsoft’s Bing search engine to see the names of virtually all Facebook users’ friends without consent, the records show, and gave Netflix and Spotify the ability to read Facebook users’ private messages. (…) The social network permitted Amazon to obtain users’ names and contact information through their friends, and it let Yahoo view streams of friends’ posts as recently as this summer, despite public statements that it had stopped that type of sharing years earlier.

It lies about stalking you for targeted ads.

“There is no way for people to opt out of using location for ads entirely,” the Facebook spokesperson said told Gizmodo.

It lies about its true purpose — and always has.

It should not come as a surprise that Facebook — a giant, for-profit company whose early employees reportedly ended staff meetings by chanting “domination!” — would act in its own interests.

It lies about its efforts to stop fake news.

Current and former fact-checkers for Facebook have slammed the company in interviews with The Guardian, saying it cared more about “crisis PR” than actually combatting the spread of fake news.

Do you think Sheryl Sandberg’s a role model? If so, think again.

A report from The New York Times shows that, while Sandberg was building her global brand, she was using aggressive and underhanded tactics at Facebook. As the company faced increasing criticism and pressure (…) she embraced a strategy to suppress information about Facebook’s problems, discredit its critics, and deflect blame onto its competitors.

What about companies owned by Facebook?

WhatsApp is a major child pornography platform.WhatsApp has become a platform for users to “openly” share pictures and videos of child pornography, the Financial Times reports. (…) WhatsApp only has 300 employees to monitor its 1.5 billion users globally.

Then there’s Instagram.

Instagram was of even more help to Russian interests in 2016 than Facebook.

“Instagram was a significant front in the IRA’s [Russian Internet Research Agency] influence operation, something that Facebook executives appear to have avoided mentioning in Congressional testimony …”

It has far more harassment and bullying, than Facebook — in spite of its so-called “kindness” initiative” Read the stories, they are a real eye-opener.

As is the recently released Senate report on Russian disinformation in which Instagram is a star.

Zukerberg not only lies, he is expert at turning a blind eye on the headline-generating happenings and focusing on all the marvelous accomplishments in 2017.

In his annual year-end letter, which he published on his Facebook page on Friday, (…) boasting of all that the company had accomplished this year and all the great things it does for its users. “I’m proud of the progress we’ve made.”

Join me tomorrow for a look at the nefarious doing of others and Friday for what you can do to fight back.

Image credit: Marco Paköeningrat

Your Value Bit by Bit

Wednesday, November 21st, 2018

Tech firms know a lot about you

but that’s nothing compared to data brokers, who collect from everywhere and sell to anyone.

 

What Price Money?

Tuesday, November 20th, 2018

 

Your life.

Profiled in data.

With or without your permission.

Collected and sold to anyone.

Much of it done by your best friend Facebook.

For years.

When Facebook was challenged?

It took a traditional approach.

The next time, leadership denied and denied and denied.

When that didn’t work they again lied and lied and lied.

Then they hired a PR firm that essentially poured gasoline on burning waters.

And while Facebook is clearly the poster child for data misuse, Google, Amazon and Microsoft aren’t exactly on the side of the angels.

Politicians on both sides are weighing in, but, considering the money involved in US-approved corruption, AKA, lobbying, that effort is unlikely to move forward anytime soon.

One question comes to mind.

Is there anything more valuable than data?

The answer is yes.

Talent.

And the talent isn’t happy.

“Increasingly — and especially given the political environment — a key part of this consideration for workers has become the moral and ethical implications of the choices made by their employers, ranging from the treatment of employees or customers to the ethical implications of the projects on which they work. This is especially true given the central role of ‘big tech’ in new fears about information, rights, and privacy and the growing feeling that a lack of oversight in this sector has been harmful.” –Prasanna Tambe, Wharton professor of operations, information and decisions

In fact, the hiring luster isn’t just thin, it’s becoming nonexistent.

“Before it was this glorious, magical thing to work there,” said Jazz Singh, 18, also studying computer science. (…) As Facebook has been rocked by scandal after scandal, some young engineers are souring on the company.

“Employees are wising up to the fact that you can have a mission statement on your website, but when you’re looking at how the company creates new products or makes decisions, the correlation between the two is not so tightly aligned,” said David Chie, the head of Palo Alto Staffing, a tech job placement service in Silicon Valley. “Everyone’s having this conversation.”

“They do a lot more due diligence,” said Heather Johnston, Bay Area district president for the tech job staffing agency Robert Half. “Before, candidates were like: ‘Oh, I don’t want to do team interviews. I want a one-and-done.’” Now, she added, job candidates “want to meet the team.”

“They’re not just going to blindly take a company because of the name anymore.”

The criticism by Google employees played out much more publicly.

More than 20,000 employees and contractors walked out of Google’s offices around the world Thursday, Nov. 1, organizers said. The group is protesting sexual harassment, misconduct, lack of transparency, and a non-inclusive workplace culture.

So.

Perhaps “we, the people” will have more force in the corporate world than it does elsewhere.

Image credit: Image credit: Marco Paköeningrat

Scary Tech for Halloween

Wednesday, October 31st, 2018

https://www.flickr.com/photos/psd/13585502633

 

I ended a post a couple of weeks ago by asking “when will they ever learn” and answering my own question with “never.”

“They” referred to the millions of people who continue to rely on Google, Facebook, Amazon, etc. — in spite of every security breech, hack, lie, prevarication, hedge, and excuse — not to mention buying all kinds of smart devices.

So what’s new?

What’s new is that Google won (conned) the right to teach kids how to behave online.

The tech giant is positioning itself in schools as a trusted authority on digital citizenship…

That is the message behind “Be Internet Awesome,” a so-called digital-citizenship education program that the technology giant developed for schools. (…)  Google plans to reach five million schoolchildren with the program this year and has teamed up with the National Parent Teacher Association to offer related workshops to parents.

Impressive, considering that historically the NPTA has been dominantly female (although they’re working to change that) and Google is the company that not only protects high ranking abusers, but pays them millions.

Mr. [Andy] Rubin was one of three executives that Google protected over the past decade after they were accused of sexual misconduct. In two instances, it ousted senior executives, but softened the blow by paying them millions of dollars as they departed, even though it had no legal obligation to do so. In a third, the executive remained in a highly compensated post at the company. Each time Google stayed silent about the accusations against the men.

The spying, listening and other sneaky actions of Google Assistant and Alexa are legion and now Facebook joins the herd, with a new in-home device equipped with microphones and a video camera that can really sell you.

“Portal voice calling is built on the Messenger infrastructure, so when you make a video call on Portal, we collect the same types of information (i.e. usage data such as length of calls, frequency of calls) that we collect on other Messenger-enabled devices. We may use this information to inform the ads we show you across our platforms. Other general usage data, such as aggregate usage of apps, etc., may also feed into the information that we use to serve ads,” a spokesperson said in an email to Recode.

You can bet people will buy it.

Alexa has a particularly creepy approach.

Amazon has submitted a patent application, recently granted, outlining how the company could recommend chicken soup or cough drops to people who use its Echo device if it detects symptoms like coughing and sniffling when they speak to it, according to a report by CNET. It could even suggest a visit to the movies after discerning boredom. Other patents submitted by the company have focused on how it could suggest products to people based on keywords in their conversations.

And, if you have one in the bedroom, just think what Echo could suggest based on what it hears.

Most smart devices cater to “what’s in it for me,” with little concern for their users.

However, some work a bit more for the public good, such as Kinsa smart thermometers, which has a public health focus.

“What this does is help us really target vulnerable populations where we have a clear signal about outbreaks,” Mr. Sarma said.

Mr. Singh, who was an executive vice president at the Clinton Health Access Initiative, said that Kinsa worked only with clients that can help with its mission of preventing the spread of illness through early detection. It made sense to work with Clorox, he said, because of the C.D.C. recommendation about disinfecting.

Since it’s Halloween, we’ll end with a truly terrifying look at Facebook in the detailed review of The Autocracy App by Jacob Weisberg

When will they ever learn?

As every link in this post proves…

Never.

Image credit: Paul Downey

 

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