Quotable Quotes: Jeff Bezos
Sunday, September 27th, 2009I want to share three comments from Jeff Bezos today, because tomorrow’s post is about him.
They all focus on the financial side and point up the great difference between Bezos and many other CEOs when it comes to money and stock.
If Bezos is anything he is pragmatic and real—no BS. And that is just as true when he is talking about entrepreneurial topics as about his business.
The truth in this comment has only increased over the years and will continue into the future. “Good ideas will always get funded, so that’s not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.”
“It’s part of the territory with Internet stocks, that kind of volatility. It can be up 30 percent one month, it can be down 30 percent in a month, and a minute spent thinking about the short-term stock price is a minute wasted.” Obviously, Bezos never wasted any minutes on the subject.
If you’ve followed Amazon at all, you know that every time Bezos invested in better technology or added product lines Wall Street predicted its imminent demise. Even today, after a decade of success, the analysts question Amazon’s every move.
Bezos takes it in stride, still focusing on the long term and customer satisfaction, as he has all along.
“No. I’ve taken plenty of criticism, but it’s always been about our stock price and never about our customer experience. After the bubble burst, I would sit down with our harshest critics, and at the end of the meeting they would say, “I’m a huge customer.” You know that when your harshest critics are among your best customers, you can’t be doing that badly.”
Join me tomorrow for a look at Bezos’ approach to nonmarkteing.
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Image credit: etech on flickr