Last week we saw how the best places to work rankings change — Google was number one for six straight years, now it’s number eight, while Facebook dropped to seventh place.

People change too. Google CEO Sundar Pichai, who was named the world’s most reputable CEO in 2018, didn’t even make the top 10 this year.

Friends and family often aren’t aware of the most current news about a company and even when they are they may minimize it, especially if the company is hot or an icon.

This isn’t just about Google; Facebook, Amazon or dozens of others that are just as problematical.

Hot startups encourage you to jump in without due diligence. WeWork may seem like an extreme example, but it’s not as uncommon as you might think — remember Theranos, Uber and Zenefits.

It’s about how fast things change, both the big stuff and the little stuff, all the stuff that underlies culture and trust, which can and should affect your decisions.

Because it’s your career, your life and, corny as it may sound, your soul.

Image credit: chaukhat.com

Amazon is right up there when considering big tech Kool-Aid.

All by itself it has done more to addict consumers to near instant gratification, with no vision past themselves, than any other company.

In doing so it has actually killed people and ruined lives.

And it has done it in a way that shielded it from both notoriety and financial responsibility.

Rather than a synopsis and comments from me, take a few minutes to read the original ProPublica’s, in conjunction with The New York Times, investigative article.

This isn’t the first article detailing deplorable working conditions that have resulted in numerous walkouts by Amazon and contracted workers,

But the only walkout that would actually have an impact is a customer walkout.

Obviously, it’s unlikely that anyone will actually quit using Amazon.

But if just 1% of users stopped for just one week, Amazon would definitely sit up and take notice.

And if a higher percentage stopped even better.

Whether it’s Amazon, Uber or any of dozens of other companies whose business model is built on unfair/dangerous worker practices they need to step up and start taking responsibility for the actions of people who deliver their “experiences,” instead of claiming they are “independent contractors” while still controlling their daily actions at work.

Image credit: Mike Mozart

Yesterday I commented that no matter how stellar someone’s past performance it wasn’t a guarantee of future performance.

There are very few guarantees in life, but I do know of one thing you can count on.

And that is that the bosses of big tech lie.

They do it with flair, sincerity, a straight face and in writing.

Their devices listen to and share your words with outsiders — outside the company and the country.

Although no immediate action was taken against Apple or Amazon— which both have been found to also listen in on their users — the commissioner’s report “invited” the companies “swiftly review” their policies and procedures.

Apple says, “all reviewers are under the obligation to adhere to Apple’s strict confidentiality requirements,” but we all know that people blab.

The Terms of Service (TOS) go beyond straight lies by being opaque and obfuscated. Their rules and meaning are a constantly moving target that even the NYT can’t figure out

The Times reported 46 of the accounts to Instagram, the site responded within 24 hours that none violated its rules, without explaining why.

The accounts were scams using scraped images of innocent US military personnel to get money from innocent US citizens.

While fraud has proliferated on Facebook for years, those running the military romance scams are taking on not only one of the world’s most influential companies, but also the most powerful military — and succeeding.

Apparently fraud doesn’t violate the TOS.

But why should it, since violence, hate speech and bullying don’t.

It’s not as if your data is unidentifiable (there’s no such thing as “anonymized data”).

And “we care about your privacy” is the biggest lie of all.

Image credit: Mike Mozart

As quoted in yesterday’s Golden Oldie, Columbia law professor Tim Wu said, Convenience and monopoly seem to be natural bedfellows.

His premise is that the more convenient something is, e.g., Amazon, the more likely people will gravitate to it, rather than trying something new.

Think about it.

Amazon. Facebook. Google. Microsoft.

Over the years, many companies, from startups to giants, have challenged them and have either been bought, bankrupted or buried.

Either can be a solution when your resources are almost unlimited, whether the money is spent on acquisition or increasing convenience.

Simple as 1-2-3-4

More convenience = stronger addiction = fewer competitors = greater monopolistic actions.

So the next time you find yourself concerned or complaining about the power of big tech try looking in the mirror for its source.

Image credit: Alena Navarro- Whyte

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Good, bad or silly, ideas for products are generated in response to a problem or need. It doesn’t matter if the problem/need only exists in the entrepreneur’s mind (think Jucerio), it’s still the driving force behind creating whatever. So what happens when there are no perceived problems? When the current whatever is treated as THE solution?  Innovation takes a nosedive and monopolies thrive.

Read other Golden Oldies here.

I’m not sure whether to laugh or cry when I see ads for stuff that responds to voice command, especially when it’s for stuff like changing the TV channel. I guess that using the remote takes either too much energy or too much intelligence to work it.

Everything today is about convenience, a trend I’ve been suspicious of, although I wasn’t sure why.

However, after reading an op-ed piece by Tim Wu, a law professor at Columbia and the author of “The Attention Merchants: The Epic Struggle to Get Inside Our Heads,” called The Tyranny of Convenience I’m starting to understand what about it makes me itch.

In the developed nations of the 21st century, convenience — that is, more efficient and easier ways of doing personal tasks — has emerged as perhaps the most powerful force shaping our individual lives and our economies.

Granted I’m known as a digital dinosaur, but there are some conveniences — washing machines, telephones, cars, email, and Skype chat, among them — I’m all for — although I see no reason they need to be smart .

However, I have no cell phone, avoid any app, service, etc., provided by Google, clean my own house, wash my own clothes, shop for my own food, and do my own cooking just as I’ve done since I was 18.

I search using startpage.com, no ads, no tracking and my life functions just fine without always being connected. I’m not on social media and don’t suffer from FOMA; I meet friends for meals and fun and we talk on the phone in-between.

I suppose that all sounds very inconvenient these days, but I’m never bored and enjoy the feelings of accomplishment that come with doing stuff yourself, as well as figuring out better ways to do it — it’s called ingenuity.

I’ve seen many “convenient” items come to market years after I came up with a similar approach to use for myself.

Americans say they prize competition, a proliferation of choices, the little guy. Yet our taste for convenience begets more convenience, through a combination of the economics of scale and the power of habit. The easier it is to use Amazon, the more powerful Amazon becomes — and thus the easier it becomes to use Amazon. Convenience and monopoly seem to be natural bedfellows (emphasis mine).

Professor WU (or someone) needs to do a follow-up article entitled, “How Convenience Killed Creativity and Strangled Entrepreneurship.

Image credit: jim212jim

Back when Jack Welch implemented forced ranking throughout GE. was perched at the top of management gurus he

Also known as forced distribution and, derisively, as “rank and yank,” the practice was championed by former General Electric CEO Jack Welch, who insisted that GE identify and remove the bottom 10 percent of the workforce every year.

Hundreds of companies used it, including tech giants, but most (all?) have stopped. Some took longer than others, Microsoft got rid of it in 2015.

As I said in a post when Amazon finally dumped it in 2016,

Amazing how it’s only taken 30+ years for management to figure out that setting employee against employee does not foster teamwork.

Having to watch your back, knowing it’s “you or them,” doesn’t foster anything.

But even without a formal forced ranking policy, some managers still believe that pitting team members against each other is the fastest way to boost productivity.

However, it’s a great way to increase your experience hiring

Image credit: russel harris

Every day when I look through the headlines there’s always another story about Facebook, Google, or another tech company abusing their users and offering the same old platitudes about how important user privacy is to them or being investigated/fined by the Feds, European Union and some other country.

Ho-hum, business as usual.

There is still a certain amount of choice about using Facebook, Google-Android, various apps, and smart products, such as Samsung’s smart TV, all of which can be hacked. And while it takes effort, to some extent you can protect yourself and your privacy.

But even Facebook and Google’s efforts to dominate pale in comparison, as do the dreams of power of every despot, politico, religious zealot, or military organization, to the future Amazon sees for itself.

Amazon’s incredible, sophisticated systems are no longer being used just to serve up good deals, fast delivery times, or cheap web storage. Its big data capabilities are now the tool of police forces, and maybe soon the military. In the corporate world, Amazon is positioning itself to be the “brains” behind just about everything.

Add to that Amazon’s belief that they have no responsibility in how their tech is used.

Rekognition, Amazon’s facial recognition software is a good example.

Civil rights groups have called it “perhaps the most dangerous surveillance technology ever developed”, and called for Amazon to stop selling it to government agencies, particularly police forces. City supervisors in San Francisco banned its use, saying the software is not only intrusive, but biased – it’s better at recognising white people than black and Asian people. (…) Werner Vogels, Amazon’s CTO,  doesn’t feel it’s Amazon’s responsibility to make sure Rekognition is used accurately or ethically.

In one form or another, with great power comes great responsibility has been a byword starting with the Bible and down through the ages to Spiderman.

When a company wields the power to bring the modern world to its knees one can only hope it will take that to heart.

Image credit: judon / aparagraph.com

As promised yesterday, I’m updating the “don’t trust them, they lie” list (in mostly alphabetical order) with new links to the nefarious doings of your favorite “can’t live without ‘em” companies.

First up: Amazon. Anyone who has bought from Amazon is aware of how it uses your buying data to suggest additional purchases, as do all ecommerce sites. And there have been multiple stories about Alexa listening and responding even when it’s supposedly not on. But did you know that those supposedly anonymous recordings are discussed for amusement in Amazon employee chatrooms?

On a far more serious note, Ring, the video doorbell company Amazon acquired, is teaming up with police departments to offer free or discounted smart doorbells. And although it supposedly goes against Ring’s own policy, some of those PDs are adding to the terms of service the right to look at the saved video footage sans subpoena.

Sadly, Apple is on the nefarious list, in spite of it’s famous “What happens on your iPhone stays on your iPhone” philosophy. But, as with other companies, the facts are more complicated — the thieves are in the apps.

More tomorrow.

Image credit: MySign AG

Poking through 13+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

For years I’ve written about the lie/cheat/steal attitude of social media sites, such as Facebook, Google, Amazon, the list goes on and on. This post is only a year old, but I thought it could use some updating. What I can tell you today is that nothing has improved, in fact it has gotten much worse — as you’ll see over the next two days.

Read other Golden Oldies here.

you ever been to a post-holiday potluck? As the name implies, it’s held within two days of any holiday that involves food, with a capital F, such as Thanksgiving, Christmas and, of course, Easter. Our group has only three rules, the food must be leftovers, conversation must be interesting and phones must be turned off. They are always great parties, with amazing food, and Monday’s was no exception.

The unexpected happened when a few of them came down on me for a recent post terming Mark Zukerberg a hypocrite. They said that it wasn’t Facebook’s or Google’s fault a few bad actors were abusing the sites and causing problems. They went on to say that the companies were doing their best and that I should cut them some slack.

Rather than arguing my personal opinions I said I would provide some third party info that I couldn’t quote off the top of my head and then whoever was interested could get together and argue the subject over a bottle or two of wine.

I did ask them to think about one item that stuck in my mind.

How quickly would they provide the location and routine of their kids to the world at large and the perverts who inhabit it? That’s exactly what GPS-tagged photos do.

I thought the info would be of interest to other readers, so I’m sharing it here.

Facebook actively facilitates scammers.

The Berlin conference was hosted by an online forum called Stack That Money, but a newcomer could be forgiven for wondering if it was somehow sponsored by Facebook Inc. Saleswomen from the company held court onstage, introducing speakers and moderating panel discussions. After the show, Facebook representatives flew to Ibiza on a plane rented by Stack That Money to party with some of the top affiliates.

Granted anonymity, affiliates were happy to detail their tricks. They told me that Facebook had revolutionized scamming. The company built tools with its trove of user data (…) Affiliates hijacked them. Facebook’s targeting algorithm is so powerful, they said, they don’t need to identify suckers themselves—Facebook does it automatically. And they boasted that Russia’s dezinformatsiya agents were using tactics their community had pioneered.

Scraping Android.

Android owners were displeased to discover that Facebook had been scraping their text-message and phone-call metadata, in some cases for years, an operation hidden in the fine print of a user agreement clause until Ars Technica reported. Facebook was quick to defend the practice as entirely aboveboard—small comfort to those who are beginning to realize that, because Facebook is a free service, they and their data are by necessity the products.

I’m not just picking on Facebook, Amazon and Google are right there with it.

Digital eavesdropping

Amazon and Google, the leading sellers of such devices, say the assistants record and process audio only after users trigger them by pushing a button or uttering a phrase like “Hey, Alexa” or “O.K., Google.” But each company has filed patent applications, many of them still under consideration, that outline an array of possibilities for how devices like these could monitor more of what users say and do. That information could then be used to identify a person’s desires or interests, which could be mined for ads and product recommendations. (…) Facebook, in fact, had planned to unveil its new internet-connected home products at a developer conference in May, according to Bloomberg News, which reported that the company had scuttled that idea partly in response to the recent fallout.

Zukerberg’s ego knows no bounds.

Zuckerberg, positioning himself as the benevolent ruler of a state-like entity, counters that everything is going to be fine—because ultimately he controls Facebook.

There are dozens more, but you can use search as well as I.

What can you do?

Thank Firefox for a simple containerized solution to Facebook’s tracking (stalking) you while surfing.

Facebook is (supposedly) making it easier to manage your privacy settings.

There are additional things you can do.

How to delete Facebook, but save your content.

The bad news is that even if you are willing to spend the effort, you can’t really delete yourself from social media.

All this has caused a rupture in techdom.

I could go on almost forever, but if you’re interested you’ll have no trouble finding more.

Image credit: weisunc

Jeff Bezos’ reach or, to some people, tentacles, is extensive. Just how extensive is apparent in the infographic below. It is yet more proof that one picture is worth a thousand words.

In case it’s not his empire that interests you, but his earnings, then your should read How much Jeff Bezos makes per minute.

You shouldn’t miss a look at the flip side to see the people who power the Amazon piece of his pie.