“Change is the only constant” is an oft-quoted idea first uttered around 500 BC by Heraclitus, a Greek philosopher (those Greeks really knew what they were talking about).

The only difference between then and now is that change happens a whole lot faster.

In these days of fast change I try to keep two rules firmly in my conscious mind.

The first is something I heard many years ago, although don’t remember where.

The only thing free is the cheese in the mouse trap.

For whatever reason it really sank in and proved to be protection, preventing me from falling for the lure of free as social media, Google and other services rose to overwhelming prominence.

It kept me from being parsed, productized, and sold.

The second isn’t new and has been said many ways over the decades. This is how I’ve thought about it for decades.

Personality reaps more acclaim than talent or accomplishments.

I find it especially true in these days of personal branding and self promotion.

I’m grateful I absorbed both ideas; they’ve made my life much simpler, safer and easier these days.

And I’m not missing a thing.

Image credit: Cambodia4kids.org Beth Kanter

There was a time that having influence meant something.

Maybe it still does in certain circles, but for much of the world it means you have millions, or at least hundreds of thousands, of followers on Instagram, YouTube and Twitter (Facebook seems to be passé).

They are called ‘influencers’ and their followers treat their words, actions, recommendations, and opinions as gospel.

In spite of the fact that many of them are paid to promote [whatever].

Of course, famous people have been paid to endorse products for decades.

The difference is that many influencers are famous only because they are expert manipulators of social media — or they pay experts to build their brand.

So. Not new and relatively harmless.

But not when they are built on a lie and involve your health or money.

[Yovana Mendoza] The 28-year-old influencer, also known as Rawvana, has amassed more than 3 million followers across YouTube and Instagram by extolling the life-changing properties of a raw vegan diet. (…)  a couple of weeks ago, Mendoza was recorded eating seafood (…) Realising she was being filmed, she tried to hide the fish, but the jig was up.

Mendoza admitted she had stopped eating vegan for health reasons.

But she kept preaching the lifestyle.

There are dozens of similar stories and hundreds of influencers whose only true skill is self-promotion.

They talk about health; about money; about “living your best life.”

They talk to the millions of fools who follow them.

Image credit: Marco Raaphorst

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Wouldn’t it be lovely if we humans could relegate all our foolishness and foibles, both word and deed, to this one day of the year. Instead we tend to spread them across the year and repeat them over and over and over…

All humans are fools at times; some more often than others. Those who claim otherwise are usually found in the ‘more often’ category.

Read other Golden Oldies here.

Can you believe? Q1 is over, done, gone and all we have to show for it is a day especially for fools. So on this day dedicated to fools and foolishness I offer you up some foolish words of wisdom.

Way back in 1894 Mark Twain wrote a book in which the main character, Pudd’nhead Wilson, says, “This is the day upon which we are reminded of what we are on the other three hundred and sixty-four.” A home truth if there ever was one.

If you plan on pulling any pranks today you might want to keep Will Shakespeare’s words in mind, “Better a witty fool than a foolish wit.”

Ben Franklin must have been thinking of politicians when he said “Wise men don’t need advice. Fools won’t take it.”

As usual, it’s Will Rogers who nails April Fool’s Day perfectly—not to mention the upcoming elections, “The trouble with practical jokes is that very often they get elected.”

Finally, we can all see the truth in this old Welsh Proverb, “If every fool wore a crown, we should all be kings;” all we have to do is look in the mirror.

I wish you a wonderful day full of pranks, silliness and friends.

Happy April Fools Day!

Flickr image credit: Jonny Hughes

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Pundits and investors of all kinds, from lone angels to major VCs, say that your company’s culture is critical to its success.

Therefore, the most important question founders should ask themselves is what are my values?

Not what you say out loud, or agree to in order to fit in, or because they are good talking points, or to be PC.

You need to be brutally honest, at least with yourself, because, in the long run, whatever your values truly are will out.

Mark Zuckerberg claimed he wanted to do good by connecting people.

Larry Page and Sergey Brin wanted to organize the world’s information and “not be evil.”

But, in the long run, their top core value became obvious, echoing Gordon Geko’s, “Greed is good.”

Also long term, Andrew Wilkinson’s 2015 words reflect his values, I’m not a unicorn, I’m a horse.

Culture is based on founder values and sooner or later the real ones do surface.

This is where being “your authentic self” trips up a lot of people, not just founders.

Image credit: HikingArtist

Oh joy. A new study of 25,000 employees, working in more than 1,000 different companies across 20 industries spread across Northern America, Europe, Asia, and Australia was done over the 12 months of 2018.

43% of employees said that they would be likely to leave their current companies if they were offered a 10% pay rise elsewhere. That number was up from 25% in their 2017 survey.

The report says that weak company cultures are to blame, while the author thinks the strong job market is also responsible.

I disagree, because if the majority of the stuff listed below is actually fixed it will take a lot more than a 10% raise to attract someone to a culture that probably has those same problems.

Here is the list.

1. Technical issues with software, and other tools
2. Interruptions and disruptions from Slack, emails and noisy office environments
3. Poor communication from management / lack of training and information
4. Disorganized and time-wasting systems and processes
5. Misguided decisions from management / bad leadership
6. Lack of flexibility / no opportunities to work from home
7. Overworked / under resourced team
8. Office politics / favoritism
9. Difficult customers
10. Too many meetings

The sheer size of the responding group means smart bosses will take note of these irritants; most are fixable without much impact on the budget.

Most require changes the boss can effect or, at least, influence. People aren’t stupid, they know their boss can’t change the whole company. But if they change what they can and keep working on the others, their people will stay and work with them.

What often matters most is that bosses recognize that they are part, if not all, of the problem and are honestly trying to change.

Image credit: Emma

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Narcissism has increased dramatically since I wrote this in 2009. In 1963, when adolescents were asked if they considered themselves important, only 12 percent answered affirmatively. 30 years later, that percentage had risen to 80. And those numbers predate the rise of social media, especially Instagram, by a decade or more. By now that 805 probably includes most of the adult population, too.

Read other Golden Oldies here.

“Leaders tend to be narcissistic, but you don’t have to be a narcissist to be a leader.” –Amy Brunell, assistant professor of psychology at Ohio State University’s Newark campus.

“…narcissistic behavior is a “trait predicting charismatic leadership. People who are charismatic and charming… They think they’re entitled to it. They think they’re smarter than other people and they can get away with it.” –W. Keith Campbell, head of the psychology department at the University of Georgia in Athens.

Narcissism isn’t necessarily bad, but it is growing. When psychiatrists deemed it a bonafide personality disorder in the 1980’s it affected 1% of the population; in 2008 the number stood at around 6.2%.

Most politicians are narcissists, as are many media personalities (neither is surprising), but it seems that more and more business leaders fall in that category also.

There are 7 component traits that are measured.

• • Authority
  • Self-sufficiency
  • Superiority
  • Exhibitionism
  • Exploitativeness
  • Vanity
  • Entitlement

Although I have no proof, I bet that most, if not all, tech titans (in fact, a good number of tech at all levels) would score fairly high on these traits, along with most of Wall Street.

“A study published in December in the journal Personality and Social Psychology Bulletin found that people who score high in these traits are more likely to be leaders, but these individuals don’t necessarily perform any better and potentially may become destructive leaders.”

So much for the much-ballyhooed ‘charismatic leader’.

Now let’s have some fun.

Go to Take the Narcissistic Personality Inventory and take the test.

Then come back and share your score and whether you believe it fits you.

My score was 11, but if I had taken it 30 years ago I think it would have been at least 5 points higher. (Age is either mellowing me or I’m more realistic:)

There are no right or wrong answers and even if you score off the narcissism charts that doesn’t mean you’re ‘bad’ — as with any trait it is how you handle it in everyday life that matters.

Image credit: Wikipedia Commons

This recent post from Wally Bock seemed like a great way to wrap up this week’s commentary about values and bosses.

Alan Turing made many contributions to the Allied effort in World War II and to the many fields that have coalesced into computer science. He’s best known among laypeople like me for his “Turing Test,” a test of whether a computer can exhibit intelligent behavior like a human being.

My question for you is: “Could you pass such a test?” If I watched you work for a few hours, would it be obvious that you were a human being and not some kind of AI-powered, cyborg-boss?

In my career I’ve seen too many bosses who couldn’t. They imagined their job as passing on instructions and enforcing regulations. One of their favorite phrases is “I have no choice …”

Most bosses aren’t that way. They may not get everything right, but it’s clear that they’re human beings struggling to do the right thing. That’s probably where you fit, but let’s check. Is it obvious that you’re a real human being or do you act like a walking, talking bunch of algorithms?

Do you take time to have frequent conversations with your team members where you do something more than just pass on directives?

Do you strive to be fair to everyone while you make adjustments for individual strengths, weaknesses, and preferences?

Do you argue for your team or team member when something comes down from above that’s wrong or unfair?

Do you help your team members grow, develop, and succeed?

Boss’s Bottom Line

Human bosses who act intelligently are the best for human beings. That means more than passing on instructions and enforcing rules and standards. Show your humanity by acknowledging the emotion in the workplace and by using both your brain and your heart

Image credit: HikingArtist

As you’ve probably already guessed, Ryan is leaving Mapping Company Success.

His writing time was squeezed with his new job, but adding a new kid to the mix made its impossible.

I’m sorry to see Ryan go, I think he contributed a lot.

His take on culture has been interesting, since he is a leading edge Millennial, a former Marine and has six years of work experience under his belt.

But anytime something ends it opens opportunities for new things to start.

I’ve been talking to a pair of tail-end Millennials about becoming contributors and they’ve decided to do it. Yea!

I’ll be introducing them next week. I hope you’ll give them a warm welcome.

Image credit: Randstad Canada

Have you ever wondered if there was a common trait that prohibits, or, at the least, significantly slows down, progress in stuff like climate change, compensation equity, equal opportunity, gender parity, etc.?

Some idea or attitude that throws a wrench in every proposed solution?

There is.

It is something so basic, so obvious, so societally common, so acceptable, that its presence mostly goes unnoticed and, therefore, unmentioned.

And it is intractable.

Ring any bells?

Remember, think simple, obvious and universally known.

Not a secret, not even close.

The watchword of our times.

Money.

The roadblock?

Money now always trumps anything later.

Image credit: Twitter Trends 2019

Yesterday’s post reminds us that culture stems from the boss’ MAP (mindset, attitude, philosophy™) and that MAP reflects their values.

A point that that seems easily forgotten.

Values aren’t what you say, they’re what you do.

This was illustrated in an article about Larry Page’s end run around the Alphabet board initially approving Andy Rubin’s $150 million exit package without board involvement.

Arrogant to say the least.

I sent the article to a number of people and asked them who is more arrogant, Page or Zukerberg.

Zukerberg won the “Most Arrogant” title hands down.

One response garnered applause from everyone.

That person used the nickname ‘Zuck’.

Then wrote again saying, “Or maybe I should say the Zucker…”

Seems appropriate. Adding “the” (same as you-know-who) and it’s even more apropos if you change the first letter to ‘F’.

Values aren’t what you say, they’re what you do.

A principle that becomes clearer with each new revelation.

Call it founder striptease — although it’s just as common in politics and religion.

Image credit: Noel Reynolds