Golden Oldies: Ducks in a Row: Rich Waidmann’s No jerks Allowed
by Miki SaxonPoking through 13+ years of posts I find information that’s as useful now as when it was written.
Golden Oldies is a collection of the most relevant and timeless posts during that time.
People. Whether at work or in your personal life, how you choose to respond to people is usually the make or break of any situation. That is especially true when dealing with someone’s negative actions.
Read other Golden Oldies here.
I’m in love — with a man I never met, never spoke to, never followed or chatted with online.
His name is Rich Waidmann and he’s founder and CEO of Connectria Hosting.
I love him because when he started his company he consciously set out to make it a great place to work.
That means it’s a job requirement at his company that every employee treat everyone else with courtesy and respect as well as “going the extra mile” to take care of people in the community who are less fortunate
Then his company did a survey and found that
More than half (55%) of 250 IT professionals in the US. surveyed said they had been bullied by a co-worker. And 65% have said they dreaded going to work because of bad behavior of a co-worker.
Waidmann believes it shouldn’t be that way so he’s starting a No Jerks Allowed movement in an effort to encourage better cultures.
Way back in 2007 Stanford’s Bob Sutton wrote The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t, but looking at the stats I’m not sure how much good it actually did.
And considering the fact that companies are shoehorning more people into less space something needs to change.
The Talmud says, “We do not see the world as it is. We see the world as we are.” Moreover, it’s often as we are that particular day, or even minute, and even as we change, minute to minute, so do others.
Jerks are known to lower productivity and kill innovation, so a lot of good information on identifying and dealing with jerks has been developed since Sutton’s book came out.
Contributing to that effort, here are my four favorite MAP attitudes for dealing with jerks.
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- Life happens, people react and act out, but that doesn’t mean you have to let their act in.
- Consider the source of the comment before considering the comment, then let its effect on you be in direct proportion to your respect for that source.
- Use mental imagery to defuse someone’s effect on you. This is especially useful against bullying and intimidation. Do it by having your mental image of the person be one that strips power symbols and adds amusement. (Give me a call if you want my favorite, it’s a bit rude, but has worked well for many people.)
And, finally, the one I try to keep uppermost in my mind at all times
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- At least some of “them” some of the time consider me a jerk—and some of the time they are probably correct.
Image credit: Connectria