Another homerun for Best Buy
by Miki SaxonThere is nothing better than culture watching, especially one that does so many things so well, such as Best Buy. And now they’ve done it again.
While there’s been much talk about the importance of hiring a diverse workforce and how to manage it, Best Buy has taken the idea to a totally different level by utilizing its multicultural workforce to achieve their business goals.
It’s still relatively uncommon, however, for organizations to try to turn that diversity into a competitive advantage, as Best Buy is doing in tapping its Chinese-Canadian employees for hands-on help in its expansion strategy for China.
You want to do business in a certain place or with a certain segment of society, so you tap inside your company who speak the language and know the culture—sounds like a no-brainer, doesn’t it.
Instead, it’s a radical idea, especially reaching way past typical management ranks to tap your frontline workers.
But it’s ideas such as this along with eliminating hours in favor of work done that makes Best Buy a culture to watch!
