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Golden Oldies: “Or Else” Management

Monday, May 23rd, 2016

It’s amazing to me, but looking back over more than a decade of writing I find posts that still impress, with information that is as useful now as when it was written. Golden Oldies is a collection of what I consider some of the best posts during that time.

Have you noticed the threats flying around this political season? Not in-your-face threats, but the subtle kind; the kind that end with an implied ‘or else’. And some not so subtle, with the ‘or else’ loud and clear. ‘Or else’ may be common, and even acceptable, in  politics, but when used as a management tactic the results are always negative. Read other Golden Oldies here.

http://www.flickr.com/photos/jamescridland/4334589129/How often do you (or your boss) add “or else” or words to that effect when assigning a project or discussing a deadline?

It happens more than you would think.

The threats are rarely direct—Do it or start looking.

More often, they are subtle, unstated—I expect employees who work here to be team players.

Have no doubt, the threat is there: Do X if you want to keep your job.

Anyone who’s ever been on the receiving end of a threat will tell you that they aren’t exactly motivational.

What they are is atrocious management.

Threats are costly not only to the threatEE, who loses confidence and the threatenER, who loses credibility, but also to the organization itself for allowing it to happen.

Far worse is the ripple effect that the sows seeds of a self-propagating culture of intimidation.

Threats kill creativity, innovation, motivation, caring, ownership, in fact, everything that it takes to compete in today’s economy.

Managers who choose to use ultimatums as a motivational tool should not be surprised when employees respond with their feet.

Flickr image credit: James Cridland

“Or Else” Management

Wednesday, March 13th, 2013

http://www.flickr.com/photos/jamescridland/4334589129/How often do you (or your boss) add “or else” or words to that effect when assigning a project or discussing a deadline?

It happens more than you would think.

The threats are rarely direct—Do it or start looking.

More often, they are subtle, unstated—I expect employees who work here to be team players.

Have no doubt, the threat is there: Do X if you want to keep your job.

Anyone who’s ever been on the receiving end of a threat will tell you that they aren’t exactly motivational.

What they are is atrocious management.

Threats are costly not only to the threatEE, who loses confidence and the threatenER, who loses credibility, but also to the organization itself for allowing it to happen.

Far worse is the ripple effect that the sows seeds of a self-propagating culture of intimidation.

Threats kill creativity, innovation, motivation, caring, ownership, in fact, everything that it takes to compete in today’s economy.

Managers who choose to use ultimatums as a motivational tool should not be surprised when employees respond with their feet.

Flickr image credit: James Cridland

Ducks In A Row: Ultimatums Trash Culture

Tuesday, February 24th, 2009

As you probably know there are hundreds of ways to mess up a culture and a lack of authenticity is one of the big ones.

There’s a lot about written about authenticity, but are you aware that one of the quickest ways to announce your lack of authenticity is to issue ultimatums?

Thousands of times a day, day after day, bosses in every industry, in companies both large and small, issue “or else” ultimatums, sometimes without even realizing it.

These threats aren’t always direct (Do it or start looking.), more often, they are subtle (“I expect employees who work here to be team players.”), but the threat is there: Do X if you want to keep your job.

Obviously, this is not only atrocious management, since

  • threats are tremendously debilitating to those receiving them, often costing them the confidence to do their job; but
  • the manger who uses threats loses the most—the credibility to run the organization.

Bad enough, but beyond the direct effect of the threats, there is a ripple effect that is far worse—the seeding of a self-propagating culture of intimidation—as with hazing people start thinking, “I’ll do it to you because the person above did it to me [and I want to get even].”

Ultimatums kill creativity, innovation, motivation, caring, ownership, in fact, everything it takes to create a culture that allows a company to successfully compete in today’s economy.

If intentional you need to look long and hard at your MAP and decide if that’s who are and how you want to be, then change—or not.

When not intentional, ultimatums are often the result of poor communications but they can be stopped—the choice is yours and yours alone.

If you do it you can change it.

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