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Ducks in a Row: Does Your Culture Quack?

by Miki Saxon

http://www.flickr.com/photos/usfwsmtnprairie/8409186334/How do you describe your culture?

Most bosses describe theirs as more positive and in more glowing terms than their people do.

Which makes sense, given that most people see their own actions in the best light and culture is a reflection-made-real of the boss’s own MAP (mindset, attitude, philosophy™).

Is it really a cause for concern if your team describes it differently, more negatively or as downright horrible, especially if their complaints seem nit-picking or sound more like whining to you?

Even if you see nothing wrong with it; even if it reflects most/all your previous managers, you had better pay attention to other opinions if you want to have a strong, productive, high retention/low turnover organization—whether team or the entire company.

Or, in the shortened version of what Douglas Adams so famously said, if it looks like a duck and quacks like a duck it most likely is a duck.

Flickr image credit: USFWS Mountain Prairie

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