Ducks in a Row: Drug Your Team with Oxytocin
by Miki SaxonWhether your team is virtual or on-site drugging them with oxytocin will keep productivity humming, drive innovation, boost retention and put your organization on the ‘best places to work’ list.
The upside of oxytocin is that it’s totally legal; the downside is that it’s directly tied to your management/leadership skills.
“Whether it’s online or in an office, the leader’s role is to empower individuals to be more successful,” says Paul Zak, a professor of economics and director of the Center for Neuroeconomics Studies at Claremont Graduate University in Claremont, Calif. “If you keep making me successful, I’ll want to keep working for you.”
That’s because oxytocin is a neurochemical produced by the brain in response to certain stimuli that bosses like Tony Hsieh are experts at keeping it flowing.
The economist’s studies tell him that oxytocin is produced in high-performing workplaces. “The classic way to get people to do what you want is fear, but people acclimate to that,” he says. “If you want to keep people on task all the time, you want oxytocin-producing situations.”
Increasing oxytocin is a byproduct of the traits and actions evangelized by management, leadership and corporate culture experts not to mention 110% of the general workforce.
The leadership traits he has identified to produce this include praise, given unexpectedly and in public; transparency in identifying tasks and setting goals; authenticity; effective delegation of work; empathy to others’ situations; anticipation of challenges; and autonomy.
Not exactly rocket science; in fact, you need to be from another planet not to have heard of the value of these traits.
If you don’t already, start practicing them; if you do practice them look for ways to increase/enhance your actions.
Be the drug dealer your people will love.
Wikimedia image credit: Edgar181