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Archive for December, 2009

Seize Your Leadership Day: Schumpeter and Schultz

Saturday, December 19th, 2009

seize_your_dayLet us start with a question. Do you read Schumpeter in The Economist? Most of the time I really like what he says, but every now and then I disagree.

A good example of this is The cult of the faceless boss; I don’t agree that a CEO has to be flamboyant, maniacal, egotisticical and overbearing to be brilliant.

Whereas I found The three habits…of highly irritating management gurus to be right on and which has a comment that was too good not to quote here.

I’m thinking of titling my new management tome: “How I Learned My Five Most Effective Management Habits in Kindergarten, While Winning Friends and Influencing People by Using a Twelve Step Program, and All Inspired by Sun Tzu and Genghis Khan.”

Speaking of overbearing and egotistical what do you think of this CEO? One can only hope that he’s been canned—better yet, he should become a patient in his own facility.

Finally, Peter Schutz, former CEO of Porsche, sums up the two necessities for success, “People buy other people and corporate culture,” something that made Zappos what it is, but that many executives forget.

Leadership Turn is ending; its last day is December 29. I’ve enjoyed writing it and our interaction since August 16, 2007; LT may end, but I’ll keep going at my other blog.

Your favorite features will continue, along with my take on corporate culture, motivation and my quirky, somewhat jaundiced, view of leadership. Please join me at MAPping Company Success or subscribe via RSS or EMAIL.

Your comments—priceless

Image credit:  nono farahshila on flickr

Saturday Odd Bits Roundup: Culture Do’s and Don’ts

Saturday, December 5th, 2009

glassesIf today has any unifying theme it’s a focus on management being smart, instead of the opposite.

Let’s start with my favorite customer service example, and one I’ve written about often, Zappos. CEO Tony Hsieh has a fierce focus on his customers that he fosters with a culture of fun for his people.

What he doesn’t do is use customer relationship software in place of the human touch, but a lot of CEOs think you can accomplish the same thing with a bunch of bits.

Michigan’s Dan Mulhern focuses on the importance of good corporate culture, especially in a downturn. He says that now is not the time to ignore culture even with the extra-challenging circumstances that Michigan faces.

Can a large corporation learn from its mistakes? Many don’t, but BMW did. It botched it’s acquisition of Land Rover by trying to impose it’s own culture on a totally different product, but avoided making the same mistake with the Mini Cooper.

Finally, can the people who built mint.com find happiness inside the large corporation that acquired them? They seem to think so.

Image credit:  MykReeve on flickr

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