What can I say? I lied. Yesterday I said, “… things you can do as a manager to foster whatever culture you are working to create.” But, in fact, the actions I have to offer only work/reinforce positive cultures. Hmm, on the other hand, those who propagate negative cultures probably aren’t reading this blog anyway, so I’m OK.
It all starts with Manager Vigilance. Sure, this should be so automatic that it doesn’t even need to be mentioned. However, in today’s world managers get very busy—schedules slip and must be redone, staff must be hired, goals are set and met, and the list goes on and on. But no matter the workload, every staff’s creativity, productivity and success, rest squarely on manager vigilance.
So what is it? It’s a constant awareness of what is going on and a willingness to deal with the reality of it immediately.
This two-fold promise to your people means that you become as close to omniscient as humanly possible and that you deal with each thing that comes up now—not “as soon as possible.”
You do this because, in the end, a company is only the sum of its people and it (creativity, innovation, productivity, fun, happiness, success, et al) all rests on them.