Image credit:Ken Meador
If you have a soapbox you’ll understand the thrill that comes from finding others who have the same one.
My soapbox is corporate culture and those who walk their talk (AKA practice what they preach) and I just read about another guy ensconced on that box.
His name is Ken Meador and his company is $14 million/ 52 employee TWR Lighting Inc.
To start with, he agrees with a passionate belief I’ve pushed for more than two decades—having everyone in the company involved in interviewing candidates.
“It educates people about how to interview. Eventually, they are going to grow up and take over positions, and they need to go through this process for professional reasons. It also gives them a sense of ownership. They know that they are empowered and that their opinion means something.”
Yes!
Authority and responsibility go hand in hand.
“I’m a firm believer in explaining to people what my expectation is. How they do that and how they utilize their resources with other people to achieve that expectation, that’s part of learning and becoming more self-reliant. That’s part of empowering them. When I don’t tell them how to do that, I’m allowing them to work at their own pace and to really think outside the box on their own. That’s what creates really influential employees who learn from their mistakes and move on.”
Yes!
Secrets kill culture; everyone in the company should know the good, the bad and the ugly.
“How you create that culture comes down to beating a steady drum, creating openness and having candor. I’m not afraid to discuss problems with my employees any more than I’m glad to give them the good news.”
Yes!
I’ve preached this ’till I’m blue in the face and some still don’t get it.
“I manage a lot by walking around…That familiarity helps level the playing field…Anything that will help build camaraderie and an openness so that they know my door is always open for them and, even as president, they can come talk directly to me if they so desire.”
Yes!
Finally, a public declaration of both business and cultural mission with one line that really stands out.
“How we accomplish our mission is as important as the mission itself.”
Now the big question—does all this culture and empowering stuff pay off?
Seems like it—revenues increased $4.5 million between 2004 and 2006 among other things.
Want to hear more direct from the horses mouth? Ken shared some of his thoughts on TWR and business over at Leadership Turn today and agreed to share more of his MAP (mindset, attitude, philosophy™) in the future here as his time permits, so stay tuned.
What does your corporate culture soapbox look like?
