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Golden Oldies: The Importance of Wetware

Monday, August 20th, 2018

 

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

In the six years since I wrote this individual focus on meware has skyrocketed, while focus on wetware has plunged. If this is true for you, you may want to reconsider the long-term effects, both professional and personal.

Read other Golden Oldies here.

Wally Bock writes one of the few blogs under the “leadership” banner that I like, mostly because he writes common sense, keeps it simple and (usually) sees leadership through a lens similar to my own.

In a recent post Wally writes about people.

People are emotional. Some economists write like they think it’s not so. Some philosophers think it’s bad. But it’s the way we are. Our emotions affect everything we do and every choice we make.

People are perceptive and insightful. We notice things and reach conclusions without the need for advanced programming.

People are creative. Human beings are natural idea generators. Just let us show up and watch us go.

People are both consistent and inconsistent. As a species we’re pretty predictable. Once we’re past young adulthood, our previous behavior is a good guide to our future behavior. But individually we’re a source of constant surprise.

People have knowledge. Knowledge is information plus context. On a good day, we can generate wisdom.

People have relationships. They are a source of strength and support and insight. They are also a source of biases.

People have lives. We have a life at work and a life at home and a host of other lives. They are all in play all the time.

That post reminded me of an ancient Cathy comic from the Eighties in which a computer salesman tells Cathy he knows hardware and software, but isn’t fluent in wetware.

Unfortunately, a lot of managers aren’t as fluent in wetware as they need to be to generate high levels of success for both their team and themselves.

For that matter, people in general aren’t always wetware aware, let alone fluent.

However, they seem to be both fluent and aware when it comes to meware.

The problem is that meware won’t raise productivity or drive innovation; it won’t produce responsible, well-rounded kids or create viable relationships.

When it comes to life, wetware is really all that matters, whether professionally or personally.

Flickr image credit: ThisParticularGreg

Ducks in a Row: Make a Difference — in the US

Tuesday, August 23rd, 2016

https://www.flickr.com/photos/bonniesducks/4395202521

Is making a difference important to you?

It should be, since most workers are happier and more productive in companies that give back.

That holds true no matter the age of the worker or the size of the company.

Companies, departments, teams or individuals can choose to make a difference.

Some go far afield and seek to mitigate the problems and tragedies of less fortunate countries.

Others focus on local problems, which makes sense since companies are usually urban.

That said, you don’t have to go overseas to third-world countries to find third-world problems to solve.

Tech could start less than 200 miles from San Francisco in Fresno, CA.

While Facebook wanted to wire India, it isn’t interested in doing the same in the US.

Though Central Valley harvests most of the country’s crops, tech workers often forget their neighboring region exists. In the Bay Area map according to Urban Dictionary, the Central Valley is jokingly referred to as “unknown parts.”

And consider this.

According to a recent Pew survey, approximately five million students still lack access to high-speed Internet. Experts have taken to calling it the “homework gap.”

Or turn your gaze to the other coast and some of the most beautiful countryside in America — Appalachia — home to some of the most grinding poverty and third-world living conditions to be found in the US.

And while you’re gazing, check out what’s being done to change that.

Crunching all the data imaginable won’t always yield a solution, since anomalies do happen (for an in-depth understanding of that read Isaac Asimov’s Foundation series, still brilliant/viable after 60+ years).

Back when I lived in San Francisco, it was often termed “49 square miles surrounded by reality.”

That’s expanded to 7,000 square miles (contained in the nine-county Bay Area) surrounded by the reality of places like Fresno.

Tech needs to understand that technology in and of itself is not a solution.

Tech is digital, while the world and the humans who inhabit it are, and always will be, analog.

So while technology itself isn’t a solution, the ways it can be applied may be.

~~~~~~~~~~~~~~~~~

One more request.

School is starting soon and most kids are shopping, whether at Nordstrom or Walmart, while thousands of foster kids are facing school without even a backpack.

There are dozens of ways you can help them.

Skip a few Starbucks or Peets visits, choose a charity, check it out and donate the coffee money you saved.

Flickr image credit: Duck Lover

Ducks in a Row: Bureaucracy and Culture

Tuesday, November 20th, 2012

http://www.flickr.com/photos/kittischoen/5767902764/Are you following events at the BBC?

If not you should be, especially if you ever doubted the power of culture and the destructive force of bureaucracy.

Ben Bradshaw, a former BBC correspondent and now a Labour member of Parliament, said the 2004 scandal, touched off by reporting about British intelligence on Iraqi weapons of mass destruction, had created a system based on “fear and anxiety.” The BBC, he added, became “even more bureaucratic and had even more layers, which exacerbated the problem of buck passing and no one being able to take a decision.”

Of my many posts that delve into bureaucracy, I think the most important is Process vs. Bureaucracy—two things that are frequently confused.

As I say in that post, bureaucracy is “process calcified, convoluted, politically corrupted, or just plain unnecessary.”

All of which occurred at the BBC.

Or, as Tim Luckhurst, a journalism professor at the University of Kent who worked at the BBC for 10 years,

“They wanted systems that could take responsibility instead of people.”

But there are no systems, software or bureaucracy at any level that can take the place people skilled in handling wetware.

Nor is there any business, from Fortune 50 to micropreneur, or organization that can function without it.

So whether you manage yourself or a cast of thousands you need to embrace process and jettison bureaucracy.

Flickr image credit: Kitty Schweizer

Ducks in a Row: the Importance of Wetware

Tuesday, October 16th, 2012

http://www.flickr.com/photos/thisparticulargreg/362937046/Wally Bock writes one of the few blogs under the “leadership” banner that I like, mostly because he writes common sense, keeps it simple and (usually) sees leadership through a lens similar to my own.

In a recent post Wally writes about people.

People are emotional. Some economists write like they think it’s not so. Some philosophers think it’s bad. But it’s the way we are. Our emotions affect everything we do and every choice we make.

People are perceptive and insightful. We notice things and reach conclusions without the need for advanced programming.

People are creative. Human beings are natural idea generators. Just let us show up and watch us go.

People are both consistent and inconsistent. As a species we’re pretty predictable. Once we’re past young adulthood, our previous behavior is a good guide to our future behavior. But individually we’re a source of constant surprise.

People have knowledge. Knowledge is information plus context. On a good day, we can generate wisdom.

People have relationships. They are a source of strength and support and insight. They are also a source of biases.

People have lives. We have a life at work and a life at home and a host of other lives. They are all in play all the time.

That post reminded me of an ancient Cathy comic from the Eighties in which a computer salesman tells Cathy he knows hardware and software, but isn’t fluent in wetware.

Unfortunately, a lot of managers aren’t as fluent in wetware as they need to be to generate high levels of success for both their team and themselves.

For that matter, people in general aren’t always wetware aware, let alone fluent.

However, they seem to be both fluent and aware when it comes to meware.

The problem is that meware won’t raise productivity or drive innovation; it won’t produce responsible, well-rounded kids or create viable relationships.

When it comes to life, wetware is really all that matters, whether professionally or personally.

Flickr image credit: ThisParticularGreg

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