A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here

A few weeks ago I wrote about three ways to close a company — the right way, the wrong way and the (allegedly) crooked way — and years ago referenced Guy Kawasaki’s guide to laying people off.

The common thread that runs through them, both the to-do and not-to-do, is the need for honesty with employees and the speed with which rumors will spread and kill moral.

A year ago Twitter laid off over 300 people — most by by email, but some by more of a lockout.

We’re hearing that at least a handful of employees who weren’t remote also woke up to seeing that they were laid off via the fact that their emails and Hipchat, a messaging product, had been turned off overnight.

These days, continuing rumors of more layoffs to come, combined with chaotic reports that the company may be sold, has sent morale spiraling downward at an alarming rate.

Rank-and-file staff members are frustrated about being in the dark on the company’s future, and a handful of employees have stopped showing up for work entirely, several insiders said.

Dorsey’s response to the turmoil is garbage.

“I empathize with the feelings that come from the constant critique, the constant negativity, and the constant doubt.”

There is no way a guy worth more than a billion dollars can put himself in the shoes of someone who depends on their paycheck to feed their kids and pay the mortgage/rent.

And that lack of empathy shines clearly through the rest of his comment.

“But hey, that’s life in the arena. All we control is how we choose to react to it.”

I sincerely hope that his global workforce is choosing to update their resumes and react with their feet.

Image credit: HikingArtist

Want to integrate almost real-time employee action analytics to give your people better feedback and potential career boost?

There’s an app for that.

Imagine a tiny microphone embedded in the ID badge dangling from the lanyard around your neck.

The mic is gauging the tone of your voice and how frequently you are contributing in meetings. Hidden accelerometers measure your body language and track how often you push away from your desk.

The app is from Humanyze, the test subjects work for Deloitte, participation was voluntary and the anonymous results positive.

“The minute that you get the report that you’re not speaking enough and that you don’t show leadership, immediately, the next day, you change your behavior,” says Silvia Gonzalez-Zamora, an analytics leader at Deloitte, who steered the Newfoundland pilot.

“It’s powerful to see how people want to display better behaviors or the behaviors that you’re moving them towards.”

But only when there is choice and trust.

Then there’s the truly evil app that records everything employees do 24/7, with no anonymity .

The U.K.-based company The Outside View, a predictive analytics company, also recently gave staff wearables and apps to measure their happiness, sleep patterns, nutrition and exercise around the clock in an experimental project.

So your boss knows when you decide to watch your favorite TV show, instead of taking a work-related course, or sing karaoke, instead of going to bed early.

“It’s bad enough that we lose control of our identities with threats of identity theft. I think it’s even worse if we lose the privacy of our actions, our movements, our physiological and emotional states. I think that’s the risk.” –Kenneth Goh, professor of organizational behavior at Western University’s Ivey Business School

They actually think that employees will be motivated by coming to work and having their boss ask why they didn’t work-out, but were up until 2 am.

I don’t think so.

As with so many inventions through the centuries, no matter how pure the motives of creators, anything can be corrupted and its use perverted by other humans.

Hat tip to KG Charles-Harris for pointing me to these stories.

Flickr image credit: Hans Splinter

I’m a simplifier; more than that I really dislike complexifiers, but, sadly, their numbers seem to be increasing daily.

In work situations especially adding complexity is a way to demotivate the people around you (above, beside and below) and set everyone up to fail.

Sometimes what sounds like complexifying turns out to be just poor communications once you sort your way through what was said.

But there are a number of folks out there who honestly believe that complex equals smart and simple equals dumb. If that’s the case give me dumb every time.

Complexification isn’t a minor problem and often leads to major difficulties—think complex products like derivatives, Windows, phone menus in which you can get lost for days, low productivity, poor morale—the list is endless.

Here are four ways to know if you’re a complexifier

• Are you met with blank looks when you describe something?
• Is “huh” a typical response to what you say?
• Do you frequently have to repeat what you say?
• Are you constantly asked to explain what you mean?

And here’s what to do if you find you are one

• First decide whether it’s what you mean or how you think.
• If the problem is how you say it, i.e., the communications, take advantage of this post and if you want more help give me a call me at 866.265.7267.
• If it’s how you think then you need to look at your MAP (mindset, attitude, philosophy™) and identify why you prefer difficult/complicated/elaborate/intricate/convoluted/confusing
• Changing MAP is a process that requires developing a special type of awareness

The great thing is that it’s always your choice.

Now a quick note about simplifying.

Brian R Nichols passed on a great idea in his comment on last week’s Ducks In A Row: A Tool To Make Reviews And Management Easier.
Here it is in Brian’s own words.

“The GSA looks like a good simple tool that I’ll have to try. Another simple tool I got from one of my former bosses is what he called a significant events log. It is basically a diary for each subordinate kept in an Excel worksheet. Both positive and negative comments are entered as warranted. It helps funnel the entire year into the review, not just the successes or failures of the moment.”

Call it an SEL Funnel; it will make your ongoing feedback and reviews even simpler while preventing selective memory from rearing its ugly head.

Your comments—priceless

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Image credit: flickr