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Golden Oldies: Entrepreneur: Insanely Stupid Hiring

Monday, March 19th, 2018

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Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Last week looked at various recruiting and hiring scenarios and will looking at more this week.

Ignorance and bias have always played a role in all human endeavors. However, when they are known, recognized and yet still done, they deserve the label of stupid.

Read other Golden Oldies here.

On March 25th I read an article on the newest perk, teaching employees how to start their own company, being used to lure talent; I choked and saved the URL for today’s post.

A few days later I read Bill Taylor’s reaction to the same article at HBR. To say that Taylor, who is a co-founder of Fast Company, is a big booster of entrepreneurial efforts is like saying Google is a modest success, but his reaction was the same as mine.

Rather than rehashing what he said (click and read it) I want to point out why jumping through hoops to hire from a certain tiny percentage of available talent is insanely stupid and tomorrow I’ll offer alternatives.

Insane because, as Einstein so aptly put it, “insanity is doing the same thing over and over and expecting a different result.”

Stupid because there is a wide range of talent available that would work its butt off for the right reasons.

Why it’s insanely stupid

  1. The candidate who joins a company primarily for money, stock or whatever is hot du jour will quickly leave for more money, stock or hotter du jour. In other words, when joining a company is “all about me” there is nothing invested in the company, its values/culture, products or even its success, so when (not if) the going gets rough there’s no vested reason to stay.
  2. Many companies and managers hire as much for bragging rights as for need. In other words, do you really need to hire god or will an angel or even a mortal do the job just as well?
  3. One manager’s star is another manager’s failure. In other words, past achievement is an indicator, not a guarantee, of future performance.
  4. Candidates have definite cultural ideas and needs. In other words, people perform based on how synergistic their cultural and managerial needs are with the same elements in their employer.

(Note: although the focus here is on software development, I’ve seen the same insanely stupid hiring in most fields and industries at one time or another.)

Companion posts,

Image credit: Riccardo Bandiera

Golden Oldies: The Most Valuable Gifts: Time and Books

Monday, December 18th, 2017

It’s amazing to me, but looking back over more than a decade of writing I find posts with information that is as useful now as when it was written.

Golden Oldies is a collection of what I consider some of the best posts during that time.

It’s that time of the year. No matter what media you prefer you’ll find something about the best stuff gifts for your first apartment, tech gifts, various gift categories at different price points, and on and on. You can also find a myriad of options to give experiences, instead of stuff — if you can afford to give experiences.

Below I’ve described two ways to give something unforgettable, no matter your budget,  

Read other Golden Oldies here.

Dhttp://xkcd.com/1616/uring the holiday media gift frenzy it is the truly wise who remember that the best gifts aren’t electronic or screen-dependent.

The very best aren’t paid for with money, either, but with a much more precious currency — time.

Time to love.

Time for friendship.

Time to play.

Time to talk and laugh together — F2F

Food cooked and shared together at (someone’s) home.

Not just during the season, but scattered throughout the year like diamonds on a velvet cloth or stars in a clear night sky.

Along with time, the most wonderful gift you can give a child is a love of books — real books.

Real because reading a printed page affects the brain in different and better ways than words on a  screen.

Whether your child reads or you read to them start with the books from Lost My Name, which creates personalized books using your child’s name.

Lost My Name — founded in 2012 by Asi Sharabi and Tal Oron — creates customised books based around a child’s name. The books are created and ordered online, then sent out to printing partners around the world. (…)  “As a technology company, we’re very proud to be innovating on one of the oldest media formats in the world – the physical book,” said Oron. “We think technology equals possibility. And possibility is the dominant currency in wonderful, nostalgic storytelling, where the book’s job is to inspire children to believe in adventure; that anything can happen if they imagine it. As screens become more and more seductive to children, there is an increasing need to inject more magic into books – to find new ways to spark their imagination.”

Even better are the books by Randall Munroe, former NASA roboticist, who specializes in science humor and whose 2014 book, “What If?: Serious Scientific Answers to Absurd Hypothetical Questions,” became an unexpected mainstream hit.

Munroe believes that anything can be explained simply using normal language and proves it in his new book (which is a good choice for anyone on your gift list).

“Thing Explainer: Complicated Stuff in Simple Words.” The oversized, illustrated book consists of annotated blueprints with deceptively spare language, explaining the mechanics behind concepts like data centers, smartphones, tectonic plates, nuclear reactors and the electromagnetic spectrum. In his explanations, Mr. Munroe avoided technical jargon and limited himself to the 1,000 most commonly used words in the English language. This barred him from using words like helium and uranium, a challenge when describing how a rocket ship or reactor works.

For book links and great comics (sample above; chosen for enabling holiday restraint) visit Munroe’s site.

Books are good for adults, too. There are great sites beyond Amazon that offer critiques of books that run the business gamut from being a better boss to upping your game wherever you are in your career.

Another great thing about real books is what you can do when you are done reading them.

  • Some you’ll want to keep for your own library;
  • some you’ll share with friends, colleagues and those you mentor; and
  • the rest can be donated to your local library.

Happy reading! Happy discovery!!

Image credit: Randall Munroe

 

If The Shoe Fits: More Isn’t Better; Better Is Better

Friday, November 10th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mThis is a short post, because it links to a longer one by Henry Mintzberg that should be required reading for every entrepreneur.

Three years ago I questioned the profits entrepreneurs derived from building incompatible systems for the electronic medical records (EMR) systems mandated by the Affordable Care Act.

The money in play is substantial; privately held Epic is one of the largest suppliers and its founder, Judith R. Faulkner, is supposed to be worth around $2.3 billion.

When you’re making that kind of money who worries about lives ruined or lost because of EMR incompatibility?

Last summer Ryan wrote a thoughtful post comparing ‘enough’, on a personal level, to an empty hole that needs filling and ending with this comment.

Perhaps there is never enough.

Perhaps all that matters is what you are filling up that hole with.

Mintzberg is the latest to write on the subject, but with far more knowledge and authority than most, and his focus on staying private, instead of IPOing truly changes the conversation: Enough of MORE: Better is better

We would do well by shifting our economies from MORE toward better. While MORE is about quantities, better is about qualities. They lift us up instead of dragging us down. We can invest our efforts and our resources in durable products, healthier foods, personalized services, properly-funded education. Rather than reducing employment, a shift to better can enhance it, with higher paying jobs in healthier enterprises. When we work better, we feel better, and so we do better and live better. Our societies become better…and sustainably democratic.

Any of these moves requires moving profit out of the top slot, which won’t be easy.

I looked up the example Mintzberg provided at the end of his post and it is proof of how difficult it will be to change the money focus.

…many shareholders expressed concern on Wednesday that the Germanwings tragedy risked distracting management from its turnaround efforts.

The “distraction” involved 149 intentional murders and one suicide.

More recently, money trumped responsibility (pun intended) for Facebook, Google and Twitter during the presidential election.

Hard research from Harvard provides proof that money isn’t the focus of successful startups..

If what really interests you is building a company that actually does make a difference and helps change the world, while providing you and yours a happy life along with the money, then read Mintzberg and seriously consider his advice.

Image credit: HikingArtist

If The Shoe Fits: Parse.ly Finds Enough

Friday, August 25th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mI’ve been working with startups since the 1980s; long before many of the current crop of entrepreneurs were born.

Back then, startups were focused on raising enough.

Enough was the minimal amount needed to develop their product start selling it — with the tightly focused goal of building a viable, sustainable business with strong financials and profit.

An old fashioned idea in an era where founders are lauded for their fund-raising skills and their companies are valued accordingly.

However, the idea of enough is gaining supporters.

The most recent is Sachin Kamdar, CEO of Parse.ly.

Kamdar needed to raise $5 million and couldn’t, in spite of strong financials and substantial growth.

Why?

They didn’t want enough money.

While they wanted 5 million, the VCs said they weren’t thinking big enough and offered 25 million and, eventually, 40 million.

What’s really going on here?

As has been noted by many entrepreneurs, and even some investors, VCs don’t offer what’s best for your company.

They offer what is best for their company.

Because they are awash with money, then need to deploy it. They’re limited by how many companies they can work with, so their preference is to make larger investments in fewer companies.

From studying the data, this much is clear: VCs are cash-rich right now, and it’s affecting startups. It pushes companies to raise more money than they actually need. Their viewpoint is, if VCs focus on writing bigger check sizes to companies that have a conceivable path to $100M in annual revenue, then they can put their capital to work “efficiently”. But that efficiency is self-defeating: writing bigger check sizes doesn’t, in itself, put that capital efficiently to work. It might, instead, breed company inefficiency.

VCs also don’t really care who succeeds; they only need one or two 10X successes for their fund to succeed.

In the end, Kamdar turned to his board for advice and found the solution, instead.

Our existing investors knew our business better than anyone. They understood how we were able to scale revenue and product on a lean budget. While they’d seen other SaaS companies come and go since our 2013 Series A, Parse.ly maintained rapid growth. And as it turned out, not only was there enough money to meet $5M in financing, most all of our past investors wanted to double-down. As a result, we ended up raising $6.8M.

A good outcome for Parse.ly and the data they uncovered means a better one for you.

Image credit: HikingArtist

Ryan’s Journal: When Is It Enough?

Thursday, July 27th, 2017

https://www.flickr.com/photos/archive-history/114082837/

Some of you may know that I work in software sales. I enjoy the work along with the highs and lows that come with it. Something else that comes with the territory is money.

I have found money brings out the truth in people. When you have enough money where the opinion of others is not important, the true colors shine. Sometimes the result is great, other times not so much.

I had an opportunity this week to spend some time with some successful sales people who are climbing the mountain of corporate success and doing well. I was able to observe the behavior of a few different folks and see their true colors.

In one case there was a guy who has risen up the ranks and I was actually looking to him as an example of what to do. I was utterly disappointed. His main drive was money, sure that’s fine, but there was nothing more. In fact, I am unclear of what he cared about other than that. His only other hobby appeared to be drinking. I don’t mean that to sound negative; he is a connoisseur of fine wines and spirits.

I met another guy who grew on me. I met him three days ago and my first interaction was him asking me for a favor. During that moment though he was honest with why he needed it; I was in a position to help and it got him out of a jam.

As we spoke through the next few days I realized this guy had substance. He was rising up, but not there yet. He was humble, truthful and eager to learn. In addition, he handled the first guy I mentioned with grace. In this case the first guy was this person’s boss.

Throughout this journey I asked myself, “when is enough enough?” The first guy just wanted more and more money. The second writes screenplays, enjoys hiking and tries to give back.

In both cases you can never have enough. There is not enough money, but also not enough hikes, to find fulfillment.

Perhaps there is never enough.

Perhaps all that matters is what you are filling up that hole with.

Image credit: stop crap

What Is Success?

Wednesday, June 7th, 2017

https://www.flickr.com/photos/planeta/5306860886/Yesterday we considered the idiocy of postponing your career in an effort to “find your passion.”

The popular attitude is that if you do something you are passionate about then it will lead to success.

Of course, that depends on how you define success.

Most people believe that if they are successful they will also be happy.

Coincidentlly, a large percentage of them have also bought into the current attitude that equates success with money.

So it comes as a major surprise to many who have achieved financial success to discover they still aren’t happy.

Rather than my opinions, I thought you would find these stories more enlightening.

First, an unhappy $150K a year millennial woman at 26 to happy single momhood and $50K five years later.

I realized that higher pay didn’t equate to a better job fit for me. I do know that at the end of the day, life is so much richer than the number on your tax form — and that’s a lesson that’s priceless.

Not that there is anything wrong with financial success.

Ed Schweitzer moved his company into the future decades ago and has already accomplished in terms of good jobs what Washington claims it’s going to do by turning back the clock.  

Schweitzer Engineering Laboratories, a manufacturer of sophisticated equipment for the global power industry based in Pullman, WA, solved its people problem internally.

While others outsource, Schweitzer goes DIY. While others establish a tightly focused definition of work history and skills they’re looking for, Schweitzer focuses on fundamentals: “I like to hire smart people with good values and strong fundamental education,” says founder Ed Schweitzer, who started the company in his basement 35 years ago. Today, it employs just over 5,000 and has revenue of nearly $1billion.

Schweitzer also set the company up as an ESOP, meaning it’s employee-owned.

Even in Silicon Valley, maximizing financial success isn’t everyone’s preferred road, like Craig Newmark — the Craig in Craig’s List.

“Basically I just decided on a different business model in ’99, nothing altruistic,” he said. “While Silicon Valley VCs and bankers were telling me I should become a billionaire, I decided no one needs to be a billionaire — you should know when enough is enough. So I decided on a minimal business model, and that’s worked out pretty well. This means I can give away tremendous amounts of money to the nonprofits I believe in … I wish I had charisma, hair, and a better sense of humor,” he added in a completely deadpan voice. “I think I could be far more effective.”

When enough is enough.

A quaint concept by today’s standards.

Read the stories.

Think about them.

Then create your own definition of success—what you want, not what you’re supposed to want.

Image credit: Ron Mader

If The Shoe Fits: Expediency Is The New Core Value

Friday, May 5th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mThere is much talk these days about ‘values’ and how companies need to base their cultures on them.

Many say that “cultural fit” is used to discriminate against older candidates, people of color, and women.

And that’s likely true if the company doesn’t included diversity and meritocracy as an integral part of their core values.

One recently added core value that isn’t talked about is expediency.

Here’s a great example from Facebook.

On May First, Facebook was accused of sharing information on how/when to reach “emotionally “insecure” and vulnerable teens on its network.” Naturally, the company denied doing it, but just the fact that they can should be very disturbing.

Even if Facebook hasn’t allowed advertisers to target young people based on their emotions, its sharing of related research highlights the kind of data the company collects about its nearly 2 billion users.

Also on May first Facebook announced a new effort to fight fake news — definitely expedient considering how angry people are — better late than never.

Facebook has appointed a veteran from The New York Times to lead its news products division, which is responsible for stopping the spread of fake news and helping publishers make money.

Making money is the number one priority — no matter how often a company says otherwise.

That’s what underlies expediency.

And I doubt it will change any time soon.

Image credit: QuotesEverlasting

Ducks in a Row: Value-Based Compensation

Tuesday, April 18th, 2017

https://www.flickr.com/photos/gardener41/1452771619/

Yesterday we considered the error companies make by basing offers on salary history, instead of future performance.

That may be about to end, at least in the outliers of Philadelphia and New York City.

In short, the law prevents employers from asking candidates about their current/previous compensation.

Candidates can volunteer the information, but can’t be asked for it by the company or any recruiting process, including third parties.

Doing so opens them up for lawsuits.

Ignoring implementation and legal hurdles, what does it really mean and why do I see it as such a positive?

Primarily because I don’t believe that either performance history or salary history has a damn thing to do with the value candidates bring to their next job.

Companies need to have a hiring range for each opportunity based on the impact that specific position should have on the company’s success.

The low end is based on average performance, while the high end is the result of an over achiever in the position.

The offer should be the highest number within the range based on the hiring manager’s evaluation of the candidate in light of two strong constants.

  1. 98% of star performers become stars as a function of their management and the ecosystem in which they perform.
  2. People who join for money will leave for more money.

Merit raises are then given based on that individual’s actual contribution to the company’s success, as opposed to some number from HR.

This puts most of the responsibility on the hiring manager — exactly where it belongs.

Image credit: gardener41

If the Shoe Fits: Shock and Fear in Coder Heaven

Friday, June 17th, 2016

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mProgrammers in Silicon Valley are reeling.

What are they going to do?

No more clandestine recruiter calls from unicorn startups offering million dollar salaries, six figure sign-on bonuses, thousands of stock options and country club style perks.

And those graduating with CS degrees may find fewer startups bidding against each other for their services.

Not to mention layoffs. Layoff a programmer? Are you nuts?

Nope, that’s exactly what’s happening.

And, as an ex recruiter, all I can say is it’s about time.

Perhaps now candidate focus will return to the mission and the tech, instead of the dollars and bragging rights.

Because, in spite of the all the media coverage, there is a large number of programmers who don’t believe it will affect them — others, sure, but not them.

Of course, it’s hard when you’ve been the golden (mostly) boys and reality rears its ugly head.

But ask anyone in tech who has been around for awhile and they’ll tell you that change is constant and what goes up comes down — and eventually goes back up again.

Programmer jobs not excepted.

Image credit: HikingArtist

Golden Oldies: Ducks In A Row: Culture Creation

Monday, April 25th, 2016

It’s amazing to me, but looking back over the last decade of writing I find posts that still impress, with information that is as useful now as when it was written. Golden Oldies is a collection of what I consider some of the best posts during that time.

Last Monday we looked at both an oldie and current info showing that all generations want pretty much the same things from work. What has changed is the patience factor in getting some of them. There’s also no question that the the intangibles need to be part of the culture and embedded deeply in the company’s DNA. The one thing I would add to Read other Golden Oldies here.

ducks_in_a_rowA Hollister poll of 1000 people, employed and unemployed, in Massachusetts last summer asked them what factors contributed the most to their job satisfaction; the majority of responses in order were

  •     Company Culture;
  •     Opportunities for Growth;
  •     Employee Appreciation;
  •     Work/Life Balance;
  •     A good Benefits Package; and
  •     Competitive salary/pay.

Notice that pay is dead last.

As I’ve always said, “The person who joins for money will leave for more money.”

The interesting thing about this is that numbers two through four are all parts of number one, good culture. Even benefits are a function of the culture, since they reflect the company’s attitude towards its people.

Still more interesting is that the top three are totally free—they cost the company no money—rather, they are a reflection of the corporate and/or manager’s MAP. Even number four is more about management attitude than dollars and any dollars that are spent typically offer substantial ROI.

There are tons of words that you’ll hear are important in creating a good culture, but I believe that it’s a function of two basics, one a belief and the other an action resulting from it.

Belief: People are intelligent, motivated, and they genuinely want to support their company in achieving its objectives. When people know more about their job, company, industry, and how they interact, they perform their own duties better and more productively because they understand the objectives and care about the results.

Action: People are most productive when they have all the information needed to do their job efficiently. This means that all managers, from CEO down, have both the ability and willingness to produce appropriately clear communications as to where the company is going, how it’s going to get there, what’s expected of them and how it all fits together and then disburse it accurately and completely so people can do their work in a timely manner.

If you believe that

  • a key ingredient for success is a culture that recognizes employees as its most valuable (and least replaceable) asset and
  • that people are required to act with initiative and their performance is directly impacted by the quality and quantity of the information they receive
  • then you’ll understand that people seriously resent communication failures that cause them to perform unnecessary, incorrect or wasted work.

Technically, communications is an IBB (infrastructure building block) and we’ll be talking more about them later.

If I was writing this today the one thing I would add is a sense of mission; a belief, based in reality, that what they are doing has a great purpose/meaning than just generating revenue.

Flickr image credit: zedbee

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