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Golden Oldies: Why NOT to Trust Your Apps

Monday, October 29th, 2018

https://www.flickr.com/photos/powerbooktrance/466709245/

 

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Experts, Congress, pundits, media and plain people are (more or less) up in arms about the quantity, prevalence and effect of fake news. The upshot for many is the realization that the companies behind the apps can’t be trusted. In reality, they never could be, whether from carelessness, sloppy work or just not giving a damn — the “move fast and break things” attitude made popular by Facebook, and, to be fair, public apathy.

And although trust levels are at an all time low, join me Wednesday for a look at how they are still being handed the keys to the kingdom.

Read other Golden Oldies here.

When I was in college, I remember discussing a newspaper story with my aunts. I remember saying that I didn’t believe something and my aunts saying that if something wasn’t true it would not be in the paper.

They really believed that, because in the world they grew up and lived in it was mostly was true.

Fast forward to today and you find the same attitude being applied to the information supplied by the tech they use.

They don’t question the stuff supplied by various apps, especially if it’s from known vendors.

Vendors such as MaxMind.

Maxmind identifies IP addresses, matches them to a map and sells that data to advertisers.

Trouble is, accuracy isn’t their strong point.

Back in 2002, when it started in this business, Fusion reports, MaxMind made a decision. If its tech couldn’t tell where, exactly, in the US, an IP address was located, it would instead return a default set of coordinates very near the geographic center of the country — coordinates that happen to coincide with Taylor’s front yard.

Taylor is the unfortunate owner of a farm that sits on one of those catch-all co-ordinates.

And although the info isn’t supposed to be used to identify specific addresses, surprise, surprise, that’s exactly how people do use it, law enforcement included.

The farm’s 82-year-old owner, Joyce Taylor, and her tenants have been subject to FBI visits, IRS collectors, ambulances, threats, and the release of private information online, she told Fusion.

As bad as that is, at least the Taylor’s still have their home, unlike the two families who are homeless because a contractor assumed Google maps was correct, so he didn’t check the demolition addresses.

Unbelievable.
Unbelievable that they accepted the tech without checking.
Unbelievable that they first called it a minor mistake.
Unbelievable that the owners aren’t suing.

Image credit: Terry Johnston

An Attitude to Avoid

Friday, October 19th, 2018

https://hikingartist.com/2013/01/02/illustration-about-personal-branding/

I’ve used stuff from Frits Ahlefeldt many times over the years; he does amazing cartoons, illustrations and art.

Better than anything I could say are Frits’ own words.

Drawing and wondering about how the need for personal online branding on places like Facebook and Twitter more and more influence the experiences and challenges people choose, because  they are all part of a personal media / branding strategy.

This guy took it all the way:

Image credit: HikingArtist

When Will We Ever Learn?

Wednesday, October 17th, 2018

https://www.flickr.com/photos/ikoka/45083521431/

Are you familiar with the song Where have all the flowers gone?

It was written by Pete Seeger, with additional verses added by others, and the full circle of the song is as valid today as it was when Seeger wrote it nearly 60 years ago.

The refrain at the end of each verse is “Oh, when will they ever learn? Oh, when will they ever learn?” and it became one of the best known protest songs of the Viet Nam War. Fast forward to today you find proof across the globe that we still haven’t learned.

That refrain also applies, with some rewording, to the war being waged between technical advances and consumer safety and security.

In September, Facebook hesitantly admitted that its access keys were hacked due to flawed code — a hack that potentially affected more than 50 million users, including Zukerberg and Sandberg.

Facebook explained that the hack was caused by multiple bugs in its code relating to a video-upload tool and Facebook’s pro-privacy “View As” feature. (…)

Most recently, a major flaw was found in the AI code used in personal assistants, such as Alexa, Siri, or Cortana.

Scientists at the Ruhr-Universitaet in Bochum, Germany, have discovered a way to hide inaudible commands in audio files (…) the flaw is in the very way AI is designed. (…) According to Professor Thorsten Holz from the Horst Görtz Institute for IT Security, their method, called “psychoacoustic hiding,” shows how hackers could manipulate any type of audio wave–from songs and speech to even bird chirping–to include words that only the machine can hear, allowing them to give commands without nearby people noticing. The attack will sound just like a bird’s call to our ears, but a voice assistant would “hear” something very different.

The “damn the security / full speed ahead” mentality isn’t anything new.

Nor is the greed that drives it.

There is an old saying, “Fool me once, shame on you. Fool me twice, shame on me.”

When will they ever learn?”

It’s likely the answer is “never.”

Image credit: koka_sexton

If The Shoe Fits: Addicted to the Company

Friday, October 5th, 2018

 

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

From the start of my career, especially as a headhunter, AKA, recruiter, I have  done my best to drum the following mantra into the heads of both hiring managers and candidates.

Life is LARGE; career is but a small part of the whole.  A major problem is created when the adjectives (and, therefore, the attitudes) are reversed.

Most agreed, but that was then…

These days, too many companies intentionally design their perks and campus to encourage people to stay — like Facebook.

My greeter walked me to one of the complex’s main arteries from Hacker Way toward Main Street. “The campus was designed to be a cross between Disneyland and downtown Palo Alto.”

If everything is at work why leave?

Maybe to have a life?

Of course, before you can leave you need to get your work done and it’s hard to be productive with all the distractions.

“It’s no wonder people are working longer, earlier, later, on weekends, and whenever they have a spare moment,” Jason Fried writes in the new book It Doesn’t Have to be Crazy at Work, which hits the shelves in the US today (Oct. 2). “People can’t get work done at work anymore.”

Forbes recently published a Quora response to the question What People Won’t Tell You About Working At A Top Tech Company that presents both the pros and cons of working  for a company with the main goal of arranging its perks and compensation so people won’t leave.

Not just won’t leave, but can’t leave.

It’s not just the perks, but the compensation. Even those willing to take a reduced package will find other companies hesitant to hire them. And when the downturn comes, as it always does, they will be in an even worse position.

A couple of weeks ago Ryan accepted a new position and I wrote his new company, Spatial Networks, up as a role model.

It’s proof companies don’t have to turn themselves into a field of poppies to attract and retain great talent. We’ll look at more examples next week.

Image credit: HikingArtist

Ducks in a Row: Amazon’s Twitter Debacle

Tuesday, September 4th, 2018

 

Bezos may be a genius and Amazon may be beloved by it’s customers, but for years it has been reviled for it’s (mis)treatment of fulfillment center (AKA, warehouse) workers.

The newest weapon in it’s fight to correct the facts is a Twitter campaign.

“FC ambassadors are employees who have experience working in our fulfillment centers… The most important thing is that they’ve been here long enough to honestly share the facts based on personal experience.”

The effort was first outed by Flamboyant Shoes Guy, who also said in a comment,

What amazes me is that a entire board of people on 7 or 8-figure salaries had several meetings regarding this, discussed it thoroughly and then concluded that there was no way anyone could possibly notice.

But if you think warehouse conditions are bad now, when the economy is hot and bodies in short supply, just wait until it turns, as it will. (What goes up always comes down. It’s the nature of the beast.)

Be it Amazon, Google, Facebook, Apple, etc., you need to remember that companies, just like people, aren’t all good or all bad.

It’s just that their bad has a much larger effect.

Image credit: Twitter

Ducks in a Row: Facebook’s Evil of Doing Nothing

Tuesday, August 7th, 2018

 

German Lutheran pastor Martin Niemöller wrote the following in response to Nazis actions in the 1930s.

First they came for the socialists, and I did not speak out—
Because I was not a socialist.

Then they came for the trade unionists, and I did not speak out—
Because I was not a trade unionist.

Then they came for the Jews, and I did not speak out—
Because I was not a Jew.

Then they came for me—and there was no one left to speak for me.

The poem speaks elegantly as to why the Nazis came so close to ruling the world.

It also speaks to what is wrong with Facebook as it pursues it’s course of “it’s not our responsibility.”

To Facebook, the world is not made up of individuals, but of connections between them. The billions of Facebook accounts belong not to “people” but to “users,” collections of data points connected to other collections of data points on a vast Social Network, to be targeted and monetized by computer programs.

(…)

There are certain things you do not in good conscience do to humans. To data, you can do whatever you like.

(…)

Facebook needs to learn to think for itself. Its own security officer, Alex Stamos, said as much in his departing memo, also acquired by BuzzFeed. “We need to be willing to pick sides when there are clear moral or humanitarian issues,” he writes. That is what Eichmann never did.

You might think I am overstating Facebook’s power, but make no mistake, kids are driven to suicide and lives are destroyed.

Hitler committed his atrocities in the name of racial purity.

Zukerberg allows his version in the name of capitalism.

Image credit: Wikipedia

Two-Faced Tech

Wednesday, July 18th, 2018

https://www.flickr.com/photos/unfoldedorigami/2974230727/

 

Social media is quick to strike if a company doesn’t live by its values, whether a Silicon Valley darling or a startup in China.

At least it does when it comes to sex, harassment, drugs, and the like.

However, social media is great at turning a blind eye to the lying actions of the giants — kind of a specialized “too big to…”

To understand the true impact of the lying, one has to recognize that the major difference between the US and other countries is that the US legalized corruption under the term “lobbying.”

Anyone who follows the news knows that companies and individuals hire or employ lobbyists to sway politicians to approve/disapprove new legislation.

The lies I’m referring to are most blatantly from Facebook, but the others aren’t far behind.

It boils down to a “say what they want to hear, but do as you please” attitude.

You can see this playing out in California where millions are being raised specifically to kill, or at the least seriously defang, California’s nascent privacy law.

In addition to Facebook, Google, AT&T, Microsoft, Amazon, Verizon, and the California New Car Dealers Association have each contributed six figure donations to the Chamber account set up to defeat CCPA. Uber, the Data & Marketing Association, Cox Communications, and the Interactive Advertising Bureau have each contributed $50,000 to the account, according to disclosures.

They consider it bad enough in Europe, where the population has the temerity to think they not only own their personal data, but should control its usage.

Do that in California, which could lead to other states and, eventually, the country?

How dare them.

And how dare Americans for thinking they should have the same rights.

Who the hell do they think they are?

Image credit: Kevin Hale

Do You…?

Tuesday, June 19th, 2018

https://www.flickr.com/photos/rezapci/19992121553/

In yesterday’s Golden Oldie I referred to the importance of noticing and touching “just one life,” as opposed to fixing the world.

It’s been just shy of a decade since I wrote it, so it’s worth asking.

How many lives have you touched? How many times have you, as Anne Herbert says, practiced random acts of kindness of senseless acts of beauty?

Let alone done it anonymously — no Twitter bragging, Instagram image or Facebook post?

For that matter, when did you last look up from your phone long enough to notice the opportunity to do either?

Image credit: Lion Multimedia Production U.S.A.

Golden Oldies: The MAP of “But Me”

Monday, June 11th, 2018

 https://www.flickr.com/photos/yanivba/325214173/

 

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

I wrote this 9 years ago, long before Facebook, Uber, Zenefits, Google, and a myriad of other companies that started on the light side of ‘but me’ and, over time, migrated to the dark side.

Read other Golden Oldies here.

A few days ago I read Fourth Down, Death, an old mystery by Michael T. Hinkemeyer, and I’ve been thinking about how true was the statement, “Power is the ability to sustain illusion.”

We see the illusions fail all the time in the news these days—think Enron, WorldCom, options backdating.

What will it take for the corporate elite to realize that the illusion is fragile and that it takes very little to crack the power that sustains it?

Put another way, when will they stop operating on a “but me” basis? ” As in, “the rules apply to everybody, but me.”

However, “but me” is also

  • the mindset that yields the greatest inventions, as when two brothers thought, “everybody thinks that man can’t fly, but us,” and fosters innovation at any level;
  • what lets each of us continue functioning in our crazy world, knowing that the bad and scary stuff we hear about in the news can happen to anybody, but me.

Think of “but me” as having both a light side and a dark side—then choose the side on which you want to play.

Please join me tomorrow for an updated look at the quote that started me thinking way back in 2007.

Image credit: Yaniv Ben-Arie

Facebook’s Fluid “Truth”

Tuesday, June 5th, 2018

There’s an old saying that stuff comes in threes.

A couple of months ago I wrote Privacy Dies as Facebook Lies.

Today I read a new article regarding Facebook’s data-sharing policies with so-called “service providers,” AKA, hardware partners.

Facebook has reached data-sharing partnerships with at least 60 device makers — including Apple, Amazon, BlackBerry, Microsoft and Samsung (…) to expand its reach and let device makers offer customers popular features of the social network, such as messaging, “like” buttons and address books. (…)

Some device partners can retrieve Facebook users’ relationship status, religion, political leaning and upcoming events, among other data. Tests by The Times showed that the partners requested and received data in the same way other third parties did.

Facebook’s view that the device makers are not outsiders lets the partners go even further, The Times found: They can obtain data about a user’s Facebook friends, even those who have denied Facebook permission to share information with any third parties. (…)

Last Friday KG sent me this image.

Considering the three together made me wonder.

Is Facebook a wolf or a pig?

Or both.

Image credit: Internet meme

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