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AI As Blunt Force Trauma

Wednesday, February 12th, 2020

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While AI can do some things on its own, it’s a blunt force, ignorant of nuance, but embracing all the  bias, prejudices, bigotry and downright stupidity of past generations thanks to its training.

Using AI to make judgement calls that are implemented sans human involvement is like using a five pound sledgehammer on a thumbtack.

Yesterday looked at what AI can miss in hiring situations, but candidates at least have more choice than others do.

AI is being used extensively around the world by government and law enforcement where its bias is especially hard on people of color.

The algorithm is one of many making decisions about people’s lives in the United States and Europe. Local authorities use so-called predictive algorithms to set police patrols, prison sentences and probation rules. In the Netherlands, an algorithm flagged welfare fraud risks. A British city rates which teenagers are most likely to become criminals.

Human judgement may be flawed and it does has the same prejudices, but it’s not inflexible, whereas AI is.

As the practice spreads into new places and new parts of government, United Nations investigators, civil rights lawyers, labor unions and community organizers have been pushing back.

Now schools are jumping on the bandwagon claiming that facial recognition will make schools safer, but not everyone agrees.

“Subjecting 5-year-olds to this technology will not make anyone safer, and we can’t allow invasive surveillance to become the norm in our public spaces,” said Stefanie Coyle, deputy director of the Education Policy Center for the New York Civil Liberties Union. (…)

Critics of the technology, including Mr. Shultz and the New York Civil Liberties Union, point to the growing evidence of racial bias in facial recognition systems. In December, the federal government released a study, one of the largest of its kind, that found that most commercial facial recognition systems exhibited bias, falsely identifying African-American and Asian faces 10 to 100 times more than Caucasian faces. Another federal study found a higher rate of mistaken matches among children.

So what do the kids think?

Students 13 and older are invited to comment. All comments are moderated by the Learning Network staff…

Read the Q&A to find out.

Image credit: Mike MacKenzie

Why Liberal Arts Boost Tech Careers

Tuesday, October 8th, 2019

https://www.flickr.com/photos/53272102@N06/28972252900/

Yesterday’s redux was about the importance of liberal arts in a tech-gone-crazy world.

New studies, with hard salary data, bear out this truth.

Yes, tech starting salaries are higher, but that difference goes away relatively quickly.

Not only that, but the tech skills needed today, especially the “hot” skills, didn’t exist 10 years ago, or even three to five years ago, so a tech career requires a willingness to constantly learn the newest whatever that comes along.

That translates to 40 years of racing to keep up with the newly minted competition.

Even staying current won’t assure a good career path, since if you want to go higher more soft skills, such as written and verbal communications, are required.

And in case you are part of my millennial and under audience, written skills don’t refer to proficient texting, while verbal skills mean competently carrying on face-to-face conversations.

Liberal arts can (should) open your mind to other experiences and viewpoints increasing your EQ and SQ, which is critical to getting ahead (and getting along).

There’s another reason liberal arts is even more important now and in the future — AI.

Techies are so enamored with the technology they haven’t given much thought to the fact that AI is best at repetitive functions — like coding.

AI apps like Bayou, DeepCoder, and Commit Assistant automate some tedious parts of coding. They can produce a few lines of code but they can’t yet write programs on their own, nor can they interpret business value and prioritize features.

The stuff AI can’t do isn’t found in a tech education, but liberal arts provides the foundation to do them.

Sometimes a cliché is useful. The bottom line is an education that combines tech skills for the short-term and liberal arts for both short and long-term is the real career winner.

(Note: Although the image above says liberal arts is for sales and marketing, it’s even more crucial for techies.)

Image credit: Abhijit Bhaduri

Golden Oldies: What Value Liberal Arts?

Monday, October 7th, 2019

Poking through 13+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

I love being vindicated (again). When I wrote this in 2015 I took a lot of ribbing from my young techie friends, who saw tech as the only road to the good life, while liberal arts was the road to oblivion. That was the story being hyped by most media, too. I never bought it, nor did Nick Kristof, who said as much in no uncertain terms in his column The New York Times. Nothing has changed, as you’ll see tomorrow.

Read other Golden Oldies here.

I constantly read/hear that if you want your kids to have a good life focus on a purely STEM curriculum and they’ll be home free.

Moreover, if they are great at coding they don’t even need college.

While it may be true, at least at this point in time, that they can get a good job if they have strong coding skills, what they are unlikely to get is a promotion that takes them beyond coding, whether in a technical or leadership/management role.

Pulitzer Prize winner (twice) Nicholas Kristof, a columnist for The New York Times, with 1.4 million followers on Twitter, 1.3 million followers on Google+ and 600,000 followers on Facebook (click ‘more’ to see his bio) sums up the value of a humanities, AKA, liberal arts, degree 1, 2, 3.

First, liberal arts equip students with communications and interpersonal skills that are valuable and genuinely rewarded in the labor force, especially when accompanied by technical abilities.

My second reason: We need people conversant with the humanities to help reach wise public policy decisions, even about the sciences.

Third, wherever our careers lie, much of our happiness depends upon our interactions with those around us, and there’s some evidence that literature nurtures a richer emotional intelligence.

Even the most rabid coders don’t want to do it for 40 years.

But if your knowledge of society is limited to code and your ability to interact with others is negligible, then you are left with little choice.

Even a degree in STEM or business won’t give you the broad outlook or emotional intelligence it takes to be promoted, let alone start a successful company.

The best way to assure yourself a bright future, whether you decide to code or earn a “useful” degree, is to patronize your library as so many “self-made” folks did/do

Stay away from your area of expertise, instead wander sections of which you have no knowledge, select books randomly and read at every opportunity.

Image credit: Susanne Nilsson

Guest Post: Andrew Jackson and Leadership in Adversity

Wednesday, February 14th, 2018

Awhile back Wally Bock wrote what I think is a very important post about leadership that I want to share with you.

It’s something that you should keep in the forefront of your mind, especially during election season this year and every year.

Think about today’s leaders.

Be it Congress, the White House, governors, or politicians at any level.

How many of them would meet the Hickory leadership test?

How many corporate leaders? How many educational leaders? How many religious leaders?

Sadly, I doubt that even 1% would qualify, no matter how you grouped them.

I sincerely wish I was wrong.

At the very least, we deserve leaders who consider us of equal priority to themselves and not a (very) distant second — or lower.

Andrew Jackson and Leadership in Adversity

In January 1813, Andrew Jackson marched south from Tennessee with a force of 2000 to bolster the defense of New Orleans. When he got to Natchez, some 500 miles from home, he received orders to dismiss his troops.

The order was for him simply to dismiss the troops and turn over his supplies to General James Wilkinson. Apparently, Jackson’s men were expected to make their own way home and find ways to feed themselves. They were in hostile territory and, by then, over a hundred of Jackson’s men were ill. Fifty-six couldn’t even sit upright. Jackson turned over his supplies, as ordered, but he vowed to take all his men home.

The problem was that the expedition had only eleven wagons. When Dr. Samuel Hogg asked Jackson what he should do, Jackson replied simply, “You are not to leave a man on the ground.”

Hogg reminded Jackson that the wagons were already filled with the sick. There was no more room. Jackson’s solution was straightforward.

“Let some of the troops dismount. The officers must give up their horses. Not a man must be left behind.”

I can imagine Hogg screwing up his courage then. Jackson was known for a volatile temper. But he also had a horse. Hogg asked for Jackson’s horse for the sick. Jackson turned over the reins.

Jackson led the troops home, paying out of his own pocket for their provisions, and walking all of the five hundred miles. He laid out his thinking in a letter to Felix Grundy.

“I shall march them to Nashville or bury them with the honors of war. Should I die, I know they would bury me.”

Leadership is about accomplishing your mission and caring for your people. And how you do both speaks volumes about the kind of leader and person you are. Jackson’s actions are a stark contrast to “leaders” who put their welfare first.

This incident was the making of Jackson’s reputation as a general. During the march, his men started calling him “Hickory” because he was so tough. That became “Old Hickory,” the nickname he would carry for life.

Boss’s Bottom Line

What I love about this story is that Jackson did what he thought was the right thing, without much thought about the consequences or how things might look. At the time he chose to get all his men home, walking himself and paying for their food, he could not have known how things would play out later in his life. When you lead, we expect you to do the right thing, all the time, not just when it’s convenient or when it looks good.

Resources

Jon Meacham’s biography of Andrew Jackson, American Lion: Andrew Jackson in the White House, is a great biography, but it concentrates on Jackson the President and skips over most of his early life. If you want an overview of Jackson’s life, I recommend Robert Rimini’s one volume Life of Andrew Jackson.

Image credit: Three Star Leadership

Ducks in a Row: Hire People, Not Skills

Tuesday, January 23rd, 2018

https://www.flickr.com/photos/keepitsurreal/3121657091/

 

Back in 2009 I asked what it meant to be educated, considering the amazing basic ignorance displayed daily by Americans — often the same folks who disparaged education focused on liberal arts and the humanities.

Two years later Bill Gates agreed with them, while Steve Jobs disagreed.

In 2011, Microsoft cofounder Bill Gates told a panel of American governors that a liberal arts education would hold back college graduates in the modern economy.

A few days later, late Apple cofounder Steve Jobs declared that “it’s technology married with liberal arts, married with the humanities, that yields us the result that makes our heart sing.”

Their opposite attitudes partially account for Apple’s rise and Microsoft’s fall

In 2015 I wrote about the value of a liberal arts education.

It took seven years and a full change in management, for the “new” Microsoft to acknowledge this fact.

Microsoft president Brad Smith and EVP of AI and research Harry Shum wrote in their new book “The Future Computed” that “one of the most important conclusions” of Microsoft’s recent research into artificial intelligence is that lessons from liberal arts will be critical to unleashing the full potential of AI.

“At one level, AI will require that even more people specialize in digital skills and data science. But skilling-up for an AI-powered world involves more than science, technology, engineering, and math. As computers behave more like humans, the social sciences and humanities will become even more important. Languages, art, history, economics, ethics, philosophy, psychology and human development courses can teach critical, philosophical and ethics-based skills that will be instrumental in the development and management of AI solutions.”

Jobs wasn’t much of a coder. His real genius lay his ability to “see around corners,” know what his market wanted before it knew and then invent it. The fact is that he could see because he was grounded in liberal arts and the humanities.

This is the advantage non-tech founders often bring to the table.

Just as AI can beat humans at chess and Go, it will soon beat them at coding, I wonder just how many of the highly paid techies at Google, Facebook, etc., have the knowledge, philosophy and empathy to design algorithms fit for human consumption?

Image credit: Kyle Pearce

Golden Oldies: What Value Liberal Arts?

Monday, December 11th, 2017

It’s amazing to me, but looking back over more than a decade of writing I find posts with information that is as useful now as when it was written.

Golden Oldies is a collection of what I consider some of the best posts during that time.

Considering the forced use of technology in schools, with the exception of the schools to which the tech honchos send their kids, and the insistence that the best (only?) path to success is found through STEM, I thought this would a great time to reprise a slightly heretical post from 2015 focused on the value of (gasp) liberal arts. Not only does it increase EQ, lib arts will make you one of the few who can actually carry on a face-to-face conversation.

Read other Golden Oldies here.

https://www.flickr.com/photos/infomastern/15102671073

I constantly read/hear that if you want your kids to have a good life focus on a purely STEM curriculum and they’ll be home free.

Moreover, if they are great at coding they don’t even need college.

While it may be true, at least at this point in time, that they can get a good job if they have strong coding skills, what they are unlikely to get is a promotion that takes them beyond coding, whether in a technical or leadership/management role.

Pulitzer Prize winner (twice) Nicholas Kristof, a columnist for The New York Times, with 1.4 million followers on Twitter, 1.3 million followers on Google+ and 600,000 followers on Facebook (click ‘more’ to see his bio) sums up the value of a humanities, AKA, liberal arts, degree 1, 2, 3.

First, liberal arts equip students with communications and interpersonal skills that are valuable and genuinely rewarded in the labor force, especially when accompanied by technical abilities.

My second reason: We need people conversant with the humanities to help reach wise public policy decisions, even about the sciences.

Third, wherever our careers lie, much of our happiness depends upon our interactions with those around us, and there’s some evidence that literature nurtures a richer emotional intelligence.

Even the most rabid coders don’t want to do it for 40 years.

But if your knowledge of society is limited to code and your ability to interact with others is negligible, then you are left with little choice.

Even a degree in STEM or business won’t give you the broad outlook or emotional intelligence it takes to be promoted, let alone start a successful company.

The best way to assure yourself a bright future, whether you decide to code or earn a “useful” degree, is to patronize your library as so many “self-made” folks did/do

Stay away from your area of expertise, instead wander sections of which you have no knowledge, select books randomly and read at every opportunity.

Image credit: Susanne Nilsson

Ducks in a Row: Education For Tomorrow’s Heroes

Tuesday, August 15th, 2017

https://www.flickr.com/photos/dimsis/17826882135/

The talk of heroes and the need to change their traits and profile started last week when I shared a post from Wally Bock.

Sadly, need doesn’t always drive change, so, if our society really believes there is a need to change our heroes, we must look to how we educate our children.

What about education? Is its primary purpose to prepare humans to earn a living?

Mark Zukerberg and other tech titans would have you believe STEM is critical and that tech is the solution to education’s woes.

But if that’s true, why did Steve Jobs limit his kids’ tech at home and why do so many in the tech world send their kids to schools that allow no tech?

If money, tech, and extracurricular opportunities are what’s critical to kids success, why is the teen suicide rate climbing fastest in high-income, suburban, mostly white schools (along with elite colleges and among entrepreneurs, also mostly white males).

Is there more to education than providing workers to Facebook, Google, and the rest of techdom — who will be needed only until AI is trained to write code?

There definitely is more and it was elegantly summed up by Malcolm Forbes.

Education’s purpose is to replace an empty mind with an open one.

In 2009, there was a boycott by conservative parents over a back-to-school speech by then-President Obama that focused on personal responsibility and personal choice.

However, no such blowup surrounded the speech given this year by Chief Justice John Roberts at Cardigan, his son’s private, all male prep school that addressed similar topics and attitudes. (This is an excerpt, read the entire speech at the link.)

From time to time in the years to come, I hope you will be treated unfairly, so that you will come to know the value of justice. I hope that you will suffer betrayal because that will teach you the importance of loyalty. Sorry to say, but I hope you will be lonely from time to time so that you don’t take friends for granted. I wish you bad luck, again, from time to time so that you will be conscious of the role of chance in life and understand that your success is not completely deserved and that the failure of others is not completely deserved either. And when you lose, as you will from time to time, I hope every now and then, your opponent will gloat over your failure. It is a way for you to understand the importance of sportsmanship. I hope you’ll be ignored so you know the importance of listening to others, and I hope you will have just enough pain to learn compassion. Whether I wish these things or not, they’re going to happen. And whether you benefit from them or not will depend upon your ability to see the message in your misfortunes.

I think if you’re going to look forward to figure out where you’re going, it’s good to know where you’ve been and to look back as well.

But you are also privileged young men. And if you weren’t privileged when you came here, you are privileged now because you have been here. My advice is: Don’t act like it (emphasis mine).

The only way we will change our hero leaders from the shallow ideologues of today is by changing education.

A new breed of heroes requires different skills, such as deep thinking, critical thinking, empathy and the entire range of so-called soft skills.

Ideology, no matter the flavor or parameters, just won’t cut it.

Image credit: Dimitris Siskopoulos

Golden Oldies: Does Education = Thinking?

Monday, June 26th, 2017

It’s amazing to me, but looking back over more than a decade of writing I find posts that still impress, with information that is as useful now as when it was written.

Golden Oldies are a collection of what I consider some of the best posts during that time.

With the rise of tech and AI, there’s a big question on what education will give kids a leg up in the future. Pundits and media focus almost exclusively on STEM to boost career opportunities, but is STEM really the answer? What should Gen Z and the following generations study now to assure themselves of a career path in the future? And what is the downside of continuing our current approach?

Join me tomorrow for a look at the kind of education that solves the future, while assuring the continuation of our democracy.

Read other Golden Oldies here.

https://www.flickr.com/photos/jeanlouis_zimmermann/3042615083/Today I have a question for you, what is the real point of education?

Bill Gates emphasizes “work-related learning, arguing that education investment should be aimed at academic disciplines and departments that are “well-correlated to areas that actually produce jobs.””

Steve Jobs says, “It’s in Apple’s DNA that technology alone is not enough — it’s technology married with liberal arts, married with the humanities, that yields us the result that makes our heart sing…”

So is the end goal of education to provide the knowledge, skills and tools to work or to teach critical thinking.

The choice is likely to be described as pragmatic and based on available funding.

Years ago a successful business executive I know commented that if people had full bellies, a job and a bit left over to see a movie now and then at the time of the election, then the party in power would be reelected, but if the reverse was happening they would “throw the bums out.”

There are more sinister reasons to find a positive way to avoid graduating legions of critical thinkers.

  • Non-thinkers don’t make waves.
  • Non-thinkers follow the pack.
  • Non-thinkers are easier to control.
  • Thinkers are more creative and innovative.
  • Thinkers are more likely to reject ideology.
  • Thinkers are more willing to take risks.

You have only to look at what is going on in the world to see the effects of an empty belly and education, formal or not, grounded in questions, not answers.

What do you think?

Flickr image credit: jean-louis Zimmermann

Privilege, Bootstraps, And Reality

Wednesday, June 14th, 2017

https://www.flickr.com/photos/littlehuw/9410579316/

Yesterday we looked at the hypocritical nature of Walmart’s culture, but perhaps it’s a reflection of what’s happening across the US, as opposed to an attitude unique to Walmart.

In the last half century, economic, political and social changes have altered not only the makeup of the workforce, but also what it takes to get a job and support oneself, let alone a family. 

Public policy does little to mitigate what’s happening, and much of enterprise is retreating.

“You end up with this perfect storm where workplace and public policies are mismatched to what the workforce and families need,” said Vicki Shabo, vice president at the non-partisan National Partnership for Women & Families (NPWF). (…) Overall progress for workers has been slow, because the country is attached to an “ideal myth of America.” One where you pull yourself up by your bootstraps [emphasis mine].

Assuming bootstraps were once real, do they still exist?

Of course, there is no doubt that privilege is real — no matter how often and how much people deny it.

We all need to remind ourselves of our advantages: whether it’s straight privilege, or financial privileges, or able-bodied privilege, or whatever extra boost we’ve gotten. Humans are prone to credit our successes to our own ingenuity, true or not. Researchers at the University of California, Berkeley, asked randomly selected subjects to play Monopoly. But the game was rigged. The winner of a coin toss got twice the starting cash and higher bonuses for passing Go.

Not surprisingly the advantaged players won. But as they prospered, their behavior changed. They moved their pieces more loudly than their opponents, reveled in triumphs and even took more snacks. Some, when asked about their win, talked about how their strategy helped them succeed. They began to think they earned their success, even though they knew the game was set up in their favor [emphasis mine].

Bootstraps depend on who you are.

Thorstein Veblen’s The Theory of the Leisure Class was published in 1899 and in it he coined the term “conspicuous consumption” — no definition required.

Although you still find that in the 1%, Elizabeth Currid-Halkett, a sociologist, has a new book, The Sum of Small Things: A Theory of the Aspirational Class — a new term that better represents the far-reaching consequences of what’s happening today.

Who is the aspirational class?

Highly educated and defined by cultural capital rather than income bracket, these individuals earnestly buy organic, carry NPR tote bags, and breast-feed their babies. They care about discreet, inconspicuous consumption—like eating free-range chicken and heirloom tomatoes, wearing organic cotton shirts and TOMS shoes, and listening to the Serial podcast. They use their purchasing power to hire nannies and housekeepers, to cultivate their children’s growth [emphasis mine], and to practice yoga and Pilates.

These kids grow up with better health, better education, more enrichment, a solid belief of their place in life.

No matter how liberal their parents’ politics, they consider the world they inhabit the norm.

Few consider it privileged — after all, their parents aren’t actually rich.

Most of these kids are white.

And so the cycle continues.

(Thanks to KG for sending me the first article.)

Image credit: Huw

Educationally Speaking

Wednesday, March 15th, 2017

https://www.flickr.com/photos/waldec/4507270630/

No matter your circumstances, married/involved/single, there are probably kids somewhere in your world.

I read a lot of articles about education, but three about kids really stood out for me and I believe will be of value to you.

The first looks at the unpleasant fact that our so-called modern education is producing workers more fit for 19th and early 20th Century jobs than those that will be available when they enter the workforce. In other words, acing standardized tests does not prepare you for anything more than functioning in rote.

In the future, if you want a job, you must be as unlike a machine as possible: creative, critical and socially skilled. So why are children being taught to behave like machines?

Speaking of behind-the-times teaching.

The only thing that can be said for the traditional approach to math, which, along with critical thinking, is one of the most critical skills needed in the future, is that it stinks.

Whether you look at the results by age (including adults), race or gender math skills are sadly lacking in the US and many other countries.

But it doesn’t have to be that way.

John Mighton, a Canadian playwright, author, and math tutor who struggled with math himself, has designed a teaching program that has some of the worst-performing math students performing well and actually enjoying math. There’s mounting evidence that the method works for all kids of all abilities.

Finally, or maybe foremost, is culture.

Just as in companies, the culture in a school is the determining factor on whether kids learn — or not.

The prevailing culture of many schools, especially the vaunted charter schools, has been one “no excuses.” A culture focused on regimentation and inflicted mostly on poor children of color.

But as any idiot knows, regimentation is not going to produce the next Marc Benioff or Larry Elison, So what does?

Ascend Public Charter Schools network began to retrain teachers to focus on social and emotional development. This provided the framework for creative problem solving to help prevent conflicts between students, or between teachers and students, from escalating.

Does it work? Is it making a measurable difference? Short answer is a resounding ‘yes’.

Around the same time that Ascend was transforming its culture, it put in place a new curriculum, more closely aligned with progressive schools, that focuses on intellectual inquiry rather than received knowledge. At Ascend’s lower and middle schools in Brownsville, passing grades on the annual state English test increased to 39 percent in 2016, from 22 percent in 2014, while the rate on the math test increased to 37 percent, from 29 percent. It’s hard to isolate the cause for the improvement, but it is likely to be a combination of both the academic and cultural changes, which makes Ascend a bold testing ground for the theory that children from low-income homes can be educated the same way as children from affluent families.

Finally, what about adult education, specifically the much ballyhooed MBA? Does it provide the education that provides the skills to climb the corporate ladder?

Not really, according to Henry Mintzberg, Cleghorn Professorship of Management Studies at McGill University, who looked at CEOs from what is considered the most elite university on the planet: Harvard.

Joseph Lampel and I studied the post-1990 records of all 19. How did they do? In a word, badly. A majority, 10, seemed clearly to have failed, meaning that their company went bankrupt, they were forced out of the CEO chair, a major merger backfired, and so on. The performance of another 4 we found to be questionable.

I sent the article to another Harvard-educated CEO I know. His reaction?

Excellent  article. Very true. It took me years to unlearn what I’d been taught at business school…

The article is well worth your time, especially if you, or someone you know, are considering spending the money/going into debt for your MBA.

One more irreverent note, compliments of CB Insights, that is oh, so, true.

Hack: How to hire MBAs
My co-founder Jon stumbled upon this hack to get lots of MBA resumes which I’m going to let you in on.
Whatever the job title, throw the word “strategic” in front of it.

Image credit: .waldec

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