“When we designed the platform, three white guys, there were a lot of things we didn’t think about,” Chesky said to an audience at the conference. “There are racists in the world and we need to have zero tolerance.”
There’s no question that people of color, especially African Americans, have more trouble booking on Airbnb.
As of 2014 Hispanic’s spent $1.3 trillion, people of African decent $1.1 trillion, Asians $770 billion and Native Americans $100 billion.
That’s a whole lot of buying power.
There’s also no question that Airbnb has been slow to recognize/admit to the problem — as has the rest of tech.
In a serious effort to change, Chesky has hired former Attorney General Eric Holder to “craft a world-class anti-discrimination policy.”
“This process isn’t close to being over, but we want to be as transparent as possible along the way because I know we’ve failed on that front previously. I want us to be smart and innovative and to create new tools to prevent discrimination and bias that can be shared across the industry.”
Which makes it likely Chesky is serious, since guys like Holder don’t come cheap — nor are they easy to shut up or buy off if the company isn’t serious.
Hopefully it will help.
But it will more likely be a cold day in hell before anyone or anything changes racist MAP.
Facebook really stuck its foot deep in the doo doo pile when it claimed its racial diversity numbers, which are even worse than its gender diversity stats, are the result of a lack of qualified candidates.
In a post shared widely on social media, the computer science student and iOS developer took Facebook and its Silicon Valley peers to task for focusing on whether potential employees are a “culture fit” — an ambiguous gauge often used to defend discrimination.
But that, of course, depends on what is meant by culture.
Culture is a reflection of the founder’s/company’s actual values — values equaling stuff such as how customers are treated and whether politics will rule over merit.
Culture is not a function of perks — or it shouldn’t be.
“I’m not interested in ping-pong, beer, or whatever other gimmick used to attract new grads. The fact that I don’t like those things shouldn’t mean I’m not a ‘culture fit’. I don’t want to work in tech to fool around, I want to create amazing things and learn from other smart people. That is the culture fit you should be looking for.”
You wouldn’t necessarily expect tech, with its penchant for data-based decisions, to cherry-pick the stats, but Facebook is an amalgamate of human beings and their biases, so it’s not that surprising.
I’ve always said that smart people say/do stupid things and venture capitalist Vinod Khosla is proof of that.
“People under 35 are the people who make change happen,” said, “People over 45 basically die in terms of new ideas.”
The problem is that the data the tech world is so enamored with doesn’t back that up.
Vivek Wadhwa, a Duke University researcher, worked with the Kauffman Foundation in 2009 to explore the anatomy of a successful startup founder. That survey of more than 500 startups in high-growth industries showed that the average founder of a successful company had launched his or her venture at the surprisingly high age of 40. The study also found that people over 55 are almost twice as likely to launch high-growth startups than those aged 20 to 34.
The term “high growth” is key. 2010′s top two fastest-growing tech startups, according to Forbes, were First Solar, founded by a 68-year old, followed by Riverbed Technology, co-founded by entrepreneurs who were 51 and 33 at the time.
He should also inform the Merage Institute, which awards $100K to the top startup by a 45+-year-old founder (more runner-ups at the link).
In 2016 it was iSilla – Movement for people with disabilities
2nd Prize – SonicBone – Bone Age – Ultrasound Device for Bone Age assessment
3rd Prize – Inensto – Aluminum Air Battery
In 2015 they were:
1st Prize – NiNiSpeech
2nd Prize – A new Hydrogen Energy Storage
3rd Prize – Glasses for AMD Macular Degeneration
Brian Acton was 37 when he founded WhatsApp.
Notice that all of them solve a real problem — a problem of which they wouldn’t be aware if they hadn’t faced it directly or indirectly themselves.
Which meant they had real world experience.
Even Mark Zukerberg had real world experience; he wanted an easy way to engage and keep up with his friends. Remember, Facebook was originally started for college kids.
Hence young males created Tinder and its clones to hookup and Match and its clones for something more permanent.
If you look at socially oriented startups, many of their founders, both young and old, saw the need first hand, while volunteering and/or traveling, came home and created a solution that answered that need.
It’s not a matter of age.
It’s a matter of three things
See the need/experience the want/desire what isn’t
Think of a way to solve/provide it
Possess the drive, tenaciousness, guts and slight insanity required to turn an idea into a reality and a reality into a company
And those three things can happen to anyone at any age.
My thanks to KG for reminding me of how important it is to help smash these myths.
Some companies look spend millions in recruiter fees and poaching candidates from their competitors; others are more creative.
Those in the second category are open to staffing solutions far outside the box — even the standard race/creed/color/gender/national origin diversity box.
It’s called neurodiversity — those with some kind of cognitive disabilities, such as people with Autism Spectrum Disorder (ASD).
What do you do when you have highly repetitious work that also requires a high degree of intelligence — like software testing?
That is actually a viable description of people with ASD.
Of course, that means hiring people who, for most people, aren’t the most comfortable to be around.
Roughly 60 percent of people with ASD have average or above average intelligence, yet 85 percent are unemployed.
For smart companies, such as SAP, that group is a goldmine of talent and five years ago it set a goal to have 1% of their workforce comprised of individuals with ASD.
Hiring people with ASD isn’t about charity or financial exploitation; it’s about gaining a competitive advantage and partnering with Specialisterne goes a long way to providing the right program.
So far (as of 2013) about 100 people have been hired [by SAP] for jobs including software developer or tester, business analyst, and graphic designer, and pay is commensurate to what others in those jobs earn.
SAP use an analogy that individuals are like puzzle pieces with irregular shapes.
“One of the things that we’ve done historically in human resource management is, we’ve asked people to trim away the parts of themselves that are irregularly shaped, and then we ask them to plug themselves into standard roles,” says Robert Austin, Professor of Information Systems, Ivey Business School. “SAP is asking itself whether that might be the wrong way to do things in an innovation economy. Instead, maybe managers have to do the hard work of putting the puzzle pieces together and inviting people to bring their entire selves to work.”
That approach can benefit other forms of diversity like race, gender, and sexual orientation.
“Innovation is about finding ideas that are outside the normal parameters, and you don’t do that by slicing away everything that’s outside the normal parameters. Maybe it’s the parts of people we ask them to leave at home that are the most likely to produce the big innovations.”
By any measure Mark Benioff runs a successful, highly profitable company.
Moreover, he runs one of the most socially responsible companies in the world.
This BI interview with Benioff captures in a short read how Salesforce is a perfect example of a founder who incorporated his values into his company.
His socially conscious approach began when he launched Salesforce as a startup; long before it was profitable.
I view that as a critical part of my business. That’s why when I started Salesforce, on day 1, we put 1% of our equity, 1% of our product, and 1% of our time into Salesforce.org.
Where other CEOs talk, wring their hands and use media time to bemoan the problems, Benioff fixes them.
Gender pay disparity is a good example.
When he saw proof that women were being paid less he made changes to eliminate the disparity and did it without whining or handwringing.
Two women, one our head of HR and one who ran our women’s group said, “Hey, we’re paying women less than men at Salesforce.” I didn’t believe it at the time, when we actually looked at the information we were actually paying women $3 million less than we were paying men for the same amount of work, and so we made an adjustment to how we pay women.
When asked how other companies handle the issue he furnished not only the how, but also the why it doesn’t happen.
Every company has an HR system, every company knows their salaries, that’s obviously how they pay people, and all a CEO has to do is push a button and look at, “Do I pay women the same as men?” Most CEOs are afraid to push that button.
This post is for all the fact-loving, data-crunching guys who keep claiming that tech is a merit-based ecosystem where anyone with a good idea who is willing to bust their tail 80 hours a week will succeed.
They found that when a woman programmer made a contribution to an open source project, that work was more likely to be accepted by their programming peers than contributions by men as long as those judging the work didn’t know the programmer was a woman.
If they did know the programmer was a woman, the work was more likely to be rejected.
For the unknowing, the bro culture refers to the culture found in most frat houses (although it exists in several other forms) and has become a hallmark of startups in Silicon Valley.
Startups, like the male anatomy, are designed for liquidity events. Consider the metaphors: “seed” funding, “up and to the right” trajectories, “acceleration,” “exit.” Paul Graham’s seminal essay “Startup = Growth” argues that explosive growth is the only measure of success. “Making it” means one of two things: go public or sell.
Hilariously, it was not only a woman who the technology that paved the way for everything from Wi-Fi to GPS, it was film goddess Heddy Lamarr. She invented a secret communications system during World War II for radio-controlling torpedoes.
Dr Grace Murray Hopper invented COBOL, the first business-friendly programming language, in the 1940s. She was a computer scientist, a rear admiral in the U.S. navy and the first person to use the term “bug” in reference to a glitch in a computer system when she literally found a bug (moth) causing problems with her computer.
Then there is Ada Lovelace, the first computer programmer who wrote the first algorithm and dreamed up the concept of artificial intelligence; her notes were an essential key to helping Alan Turing’s work on the first modern computers in the 1940s.
Not to forget Dr Shirley Jackson include portable fax, touch tone telephone, solar cells, fibre optic cables, and the technology behind caller ID and call waiting.
Most of male culture runs on pizza and beer, which, according to Beer Historian Jane Peyton was developed, sold and drunk but Mesopotamian women centuries ago.
A few more that guys should be aware of,
Nancy Johnson invented and patented the ice cream maker in 1843 and is still in use today.
Margaret A Wilcox invented the car heater in 1893, as well as a combined clothes and dishwasher.
Elizabeth Magie invented Monopoly in 1904.
Anna Connelly invented the fire escape in 1887.
Maria Beasely invented life rafts in 1882, as well as a machine that makes barrels.
Dr Maria Telkes, a psychiatrist, invented residential solar heating.
Letitia Geer invented a one-handed medical syringe in 1899.
Florence Parpart invented the electric refrigerator in 1914, along with improving street cleaning machines.
Josephine Cochrane invented the dishwasher (where would guys be without it?) in 1887
Marie Van Brittan Brown invented CCTV in 1969.
Margaret Knight invented a machine that makes square bottomed paper bags in 1871, although Charles Anan tried to steal her work claiming that it wasn’t possible for a woman to create this brilliant invention. She also invented a safety device for cotton mills when she was 12 that is still being used today.
Alice Parker invented a natural gas powered central heater in 1919 that inspired the central heating systems used today.
Stephanie Kwolek invented Kevlar 1965, to which thousands of guys, and more recently gals, owe their lives.
Unwelcoming/disparaging culture goes far beyond the startup world and the pro/con about women is a minefield for companies, as witnessed by the Lands’ End contretemps currently playing itself out on social media.
The catalog had the temerity to feature Gloria Steinem, which brought a strong reaction from a customer.
“This family will not buy one single thing from Lands End ever again unless this drive highlighted by Gloria Steinem is fully retracted. (…) Lauding Gloria Steinem is beyond what I can understand from a company that ‘appears’ to celebrate family.” (Posted to the company’s Facebook page.)
Lands’ End apologized and scrubbed all mentions of Steinem, along with references to the ERA.
This, of course, brought enormous reaction from the other side.
Friday series exploring Startups and the people who make them go. Read allIf the Shoe Fits posts here
Yesterday I shared my experiences and the enormous value I found at the AA-ISP conference.
AA-ISP is an international association dedicated exclusively to advancing the profession of Inside Sales. The association engages in research studies, organizational benchmarking and leadership round tables to better understand and analyze the trends, challenges, and key components of the growth and development of the Inside Sales industry.
One of the most interesting occurrences at the AA-ISP conference was an encounter I had in the Exhibitor’s Area.
I was walking along and checking out the different booths during a coffee break and came up on a booth with two middle-aged (like me) women who started to tell me of the advantages of hiring women.
How ridiculous, I thought. Why are they wasting my time with this? Isn’t it obvious that women who have reached a certain level in an organization are generally significantly better at what they do than men in the same position. Why?
Because we live in a chauvinist society that systematically discriminates against women (and minorities), and so to reach the same perk they have to display a level of competence that is clearly stronger than other candidate’s to get the same position. On top of that, they are often underpaid for the same level of work.
My two fellow middle agers were Lori Richardson and Deb Calvert, two female sales pros who lead their own businesses and are working to provide more women with opportunities within sales and sales leadership. Not only were they women, but also wonderful people.
Lori Richardson moderated a panel discussion on “The ROI for More Women in Sales”. On the panel were:
Marilyn Nagel, Co-founder & Chief Mission Officer, NQuotient
Jeanette Nyden, Negotiator, Sound Partnership Strategies Inc.
Bridget Gleason, VP Corporate Sales, SumoLogic
Leslie Gay, Director of World Wide Programs at Hewlett Packard Enterprise
It was a tremendous panel on the efficacy and benefits of hiring women. This came across based on the comments, but also on the charisma and competence that exuded from these women – I was thoroughly impressed.
My only selfish concern is that by them leveling the playing field it removes one of the few strategic advantages I have as an underfunded startup CEO — our team is almost 50% women and we are a mostly engineering driven software company.
I’m joking, of course, but it is astounding to me that people don’t hire the best, regardless of who they are.
Lori ascribed this to the fact that people hire people who are like themselves, but if gender and race are more determinative than competence and attitude, this says a lot about the superficial nature of most hiring managers. And it explains why most organizations are so average.
I hope that these women are successful and I have resolved to continue what I’ve always done – evaluate people on deeper criteria than the superficial ones of race and gender. I want to work with the best; this is the only way to be truly successful.