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If The Shoe Fits: Today’s CEO Cowboys

Friday, April 28th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mWay back in 2009 I wrote Leaders Should NOT Be Cowboys. While the advice was accurate at the time, it made the basic assumption that founders were adults.

I suppose it was naïve to assume that anybody starting a company, let alone being handed millions of dollars to do it, would have a certain level of mental and emotional maturity — or at least know when to shut up.

But the world has changed drastically.

It’s now a world where nothing is private and letting it all hang out has been take to extremes; where sharing all aspects of your life is expected and the resulting personally identifiable data packaged and sold; where sex/sexism in one form or another is prevalent; where anybody can freely and anonymously critique/shame/bully/insult whomever they please; where frat boy culture/attitude/thinking is the new norm, where etc., etc., etc.

Doubt me?

Take a look at Uber, Thinx, Tanium, or the US president; the list goes on even when the actions are well camouflaged, as they are at Google and Facebook.

These new CEOs aren’t necessarily cowboys in the previous sense.

They have moved past that and are more aligned with the back end of their horses.

Image credit: HikingArtist

Misogyny — Follow The Money

Wednesday, March 29th, 2017

Perhaps Susan Fowler’s post about the harassment she endured and Uber’s culture in general is more empowering than some thought it would be.

Especially regarding Silicon Valley’s “untouchables.”

I say that, because another woman, AJ Vandermeyden, just went public, although the lawsuit was filed last fall.

Only this time it’s Tesla and she still works there; not only works, but loves her company.

“Until somebody stands up, nothing is going to change,” she said in a recent interview, her first comments about a discrimination lawsuit she filed last year. “I’m an advocate of Tesla. I really do believe they are doing great things. That said, I can’t turn a blind eye if there’s something fundamentally wrong going on.”

Tesla’s response was hilarious, in as much as it parroted almost word-for-word the Valley mantra.

“As with any company with more than 30,000 employees, it is inevitable that there will be a small number of individuals who make claims against the company, but that does not mean those claims have merit”

Whoo hoo. Doesn’t that just give you a warm, fuzzy, confident feeling of trust?

Things were better for women 30-40 years ago. What happened?

For one thing, at least for tech, video games happened.

But that’s just one reinforcing piece.

The Atlantic took a more comprehensive look at the misogyny so prevalent in tech culture.

Investigators often say that the best way to trace anything is to “follow the money.”

Turns out that applies here, too.

When Silicon Valley was emerging, after World War II, software programming was considered rote and unglamorous, somewhat secretarial—and therefore suitable for women. The glittering future, it was thought, lay in hardware. But once software revealed its potential—and profitability—the guys flooded in and coding became a male realm.

Now look a bit further and think about the industries notorious for their bad treatment of women.

Wall Street/financial services. Law. Doctors. University-level teaching. Architecture. Chefs. Construction and journeyman crafts. I can keep going.

What do they have in common?

Follow the money.

White and blue collar = high pay.

Pink collar = low pay.

Money means freedom. Freedom to choose. Freedom to walk — from a job or from a relationship.

Put another way, money means control.

The more money you have the more control you have over your world — whether for good or for evil.

So maybe control is the real root cause.

Men (some, not all) need to control women, AKA, mom…

Poor, insecure, little guys.

Trying to change their past by taking revenge on the present and, in doing so, damaging the future.

Video credit: Business Insider

Ryan’s Journal: International Women’s Day

Friday, March 17th, 2017

https://www.flickr.com/photos/ufv/33321834446/Folks. I am about a week behind on recognizing International Women’s Day, but wanted to speak about it today.

There is always an element of folks out there who cry that we are dividing each other more by recognizing every different group of people, but I disagree.

At this point we have roughly 7 billion people in the world and they are each unique. That’s pretty cool if you ask me and I find that recognizing the differences that make us unique can be a unifier.

One reason I want to address this holiday is because I have been personally affected in a profound way by strong female leaders, both in life and work.

These women were mothers, wives, bosses, employees and, in some cases, warriors. I call that out because throughout history there was not always the option for women to follow their own path — it was chosen for them.

I am the father of two beautiful girls, they are identical twins and they light up my life. My wife and I are blessed (and challenged) by them daily. In June I get to experience it again with the addition of our third girl.

If I am being completely transparent, I was never a feminist. I didn’t think men were the superior sex, but I didn’t think the status quo was an issue either. While having girls has helped to change my thinking, the journey began many years ago.

I served five years as a United States Marine and enjoyed the opportunity to be a part of something greater. Now, the Marine Corps has around 200,000 active Marines and about 7% who are female. It’s a male dominated world where recent news has uncovered that misogyny is alive and well unfortunately. I don’t bring this up to shame the institution but to call out the opportunity for improvement.

Within this environment though I had the pleasure to serve under a female Marine officer by the name of Meredith Brown. At the time she was a Major and retired as a Lt. Col.

She was a no-nonsense person who expected results and demanded excellence. I recall how I used to write reports for her and she would pull out a red pen and begin striking things out. As she did that though, she took the time to show why the corrections needed to be made and expected that I wouldn’t repeat the errors.

Now you may be thinking, this lady sounds rough! I will tell you though, she knew what she was doing. I was a young man who needed guidance and she also saw something in me that perhaps I didn’t see myself. As a Marine she was tough but also fair to a fault. She was the first strong woman in my professional career and I valued our time greatly. We still speak to this day and she continues to give sound advice.

How does this fit into culture? Because as a society we have determined that sex, color, background, race or other factors that could be discriminated against are not how we should be judged.

We have deemed actions to be our judgment. Does this always happen? Absolutely not, but we strive for it.

If I had been an older man in a different Marine Corps, I would have never had the opportunity for a female Marine to lead me. I would have operated in a bubble and be unable to see another point of view without great difficulty.

So next time we have a day that celebrates a unique quality about a specific group of people I suggest we take the time to embrace it.

See something from a different perspective, walk in another person’s shoes, so to speak, and learn.

Culture is continuous.

Image credit: University of the Fraser Valley

If the Shoe Fits: A Continuing Train Wreck Called Uber

Friday, February 24th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mMost of the tech/business/news-consuming world has been hearing about Uber’s latest, but doubtfully its last, scandal.

Uber showcases a culture where anything goes: sexual harassment; managerial threats, including physical violence.

A culture based on the overweening arrogance and MAP of CEO Travis Kalanick and fully supported by his top management and a subservient/ineffective/actively resistant HR.

So Kalanick did what all CEOs (and politicians) do when someone shines a light in their rat hole — he announced an internal investigation led by external, high profile lawyers and made promises at an all-hands meeting.

“What I can promise you is that I will get better every day. I can tell you that I am authentically and fully dedicated to getting to the bottom of this.”

This from the guy who two short years ago called his company “Boob-er” in GQ, because it was a chick magnet.

There’s an old joke that you should never trust anyone who says “trust me.”

The same can be said about the person who proclaims their authenticity.

Image credit: HikingArtist

If the Shoe Fits: Who Do You Ask?

Friday, February 17th, 2017

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

5726760809_bf0bf0f558_mHow many members of your team have been “bloodied in combat?”

How many have worked successfully through multiple economic (upturns/downturns) realities?

Who would you ask if you needed dynamic (question/discuss), as opposed to static (online postings), advice of “the been there/done that” variety to

  • land a candidate;
  • sell in a recession;
  • tweak/kill a marketing campaign;
  • beat the competition; or
  • Layoff a team member?

Don’t ask me; I’ve answered this question multiple times in varied forms.

Instead, ask millennial Tom Goodwin.

Maybe you’ll listen to him.

Image credit: HikingArtist

Ducks In A Row: Are We Going Backwards?

Tuesday, February 7th, 2017

Whether you were alive in 1984 or not, you’ve probably seen Apple’s Super bowl ad. It’s reshown almost every year and has been consistently voted the top-rated Super Bowl ad ever made, which is saying a lot.

When the ad was made women were on an upward trend and were respected members of the tech community — unlike now.

Watching the ad again last week I got to wondering.

If that ad were made today would the person throwing the hammer be a woman?

Or would it be the proverbial “twenty-something guy in a hoodie?”

Video credit: antisubliminal

Fight Hate: Take Action NOW

Friday, February 3rd, 2017

http://www.businessinsider.com/womens-march-washington-signs-2017-1/#-42

Today is (or should be) the first day of the rest of your life speaking out and actively working for the world in which you want to live. To do everything you can to quell the rise of hate and change the direction of your world.

If you care it’s time to act — not wait for the other guy to do it.

I’m sure that some of my readers are happy with its direction and will be very unhappy with this post. They may even unsubscribe (it’s happened in the past), but that is their right and I respect that.

But hopefully the rest of you will heed this call to action, take time to read the links and time to think about the world you want — not just for yourself, but for you current/future kids and their kids, etc.

Last December I wrote about a pledge by techs not to build a Muslim registery and I quoted the words of Martin Niemöller, a prominent Protestant pastor and rabid anti-Nazi, who spent seven years in a concentration camp.

First they came for the Socialists, and I did not speak out—
Because I was not a Socialist.

Then they came for the Trade Unionists, and I did not speak out—
Because I was not a Trade Unionist.

Then they came for the Jews, and I did not speak out—
Because I was not a Jew.

Then they came for me—and there was no one left to speak for me.

This resonates with me because I am Jewish, granted I’m a sectarian Jew, but bigots don’t make that distinction.

My father’s family had the choice of emigrating from Russia or dying by the had of the Cossacks.

My Romanian grandmother was lucky. Her sister’s husband had only enough money to bring one sister to the US and she drew the short straw. The rest of the family died in the Holocaust.

I doubt it was an accident that the executive order was issued on Holocaust Remembrance Day.

I’m also a nobody and MAPping Company Success is barely a gnat in the blogsphere, but I’m adding my voice to Fred Wilson’s Make America Hate Again, Mark Suster’s Never Let Anybody Tell You to Shut Up and many others.

The hate being shown to this wave of refugees echoes the hate shown to past waves, but this time it’s far more hysterical and fraught.  

As for the argument that the Muslim ban fights terrorism, what really are the odds that you might die in a terrorist attack in the US, especially compared to all the other ways to die? Take a look at the hard data.

odds of dying

Yes, ISIS is real, but terrorism on our soil is an excellent cover for one of the truly ugly underlying reasons today’s refugees are so violently rejected — they are black.

Anand Sanwal provided an insightful comment in his typically irreverent style.

So I landed in India with my daughter on Saturday and saw the news about immigration changes in the USA.
I don’t think American citizens of Indian descent are banned from re-entering the USA yet, but let me know if anything changes as I got another 5 days here and things appear to be changing quickly.
For the time being, I believe my type of brown person is still considered ok so that’s a relief. But definitely let me know if that changes. Thanks.

From Trump to Tea Party you are seeing the second coming of WASP thinking.

If this isn’t who you are then you need to speak out.

Not only speak out, but get active NOW.

How?

By getting involved in Swing Left, an organized effort to take back the House in 2018 or go directly to the Swing Left website.

The operative word is NOW.

Image credit: Dave Mosher/Business Insider

Entrepreneurs: Sign the Pledge

Thursday, December 15th, 2016

http://alenaae.blogspot.com/2008/12/first-they-came-by-martin-niemller.html

In case you didn’t see this in BuzzFeed, a group of techs got together and made a pledge.

A group of nearly 60 employees at major tech companies have signed a pledge refusing to help build a Muslim registry. The pledge states that signatories will advocate within their companies to minimize collection and retention of data that could enable ethnic or religious targeting under the Trump administration, to fight any unethical or illegal misuse of data, and to resign from their positions rather than comply.

Not luminaries, but people like you.

As of 10:30 pm Pacific Wednesday there were 1215 signatures.

The full text is at the pledge link (above) as are the instructions on how you can sign. There are also links if you want to be a more active participant or just want more information.

Why should you do it?

The words of Martin Niemöller, a prominent Protestant pastor and rabid anti-Nazi, who spent seven years in a concentration camp explain it best.

First they came for the Socialists, and I did not speak out—
Because I was not a Socialist.

Then they came for the Trade Unionists, and I did not speak out—
Because I was not a Trade Unionist.

Then they came for the Jews, and I did not speak out—
Because I was not a Jew.

Then they came for me—and there was no one left to speak for me.

Actively or passively; loudly or quietly you need to speak out over the next two years.

And in two years it will be up to you to help take back Congress.

Image credit: Karen

If the Shoe Fits: Talent, Revenue and Bias

Friday, December 9th, 2016

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here

5726760809_bf0bf0f558_mIf generating revenue is high on your list of important stuff, then knowing your market should be right up there, too.

Actually, the knowing needs to come first.

There is no way a 20-something, white male from an even slightly privileged background knows, let alone understands, the needs/preferences/desires of a Gen Xer, Boomer or older, let alone those of a different gender, race or economic status.

IDEO not only understands that, it hires accordingly and enjoys big payoffs.

The problem is bias.

Google is one company that has recognized the reality of bias and is actively working to counter it, as is Silicon Valley Bank.

The bank has already undergone unconscious bias training globally, which involves exercises including splitting into groups and assessing the merits of four different résumés, only to return to find they belonged to the same candidate — just with different names and genders attached. (…) with female names, for example, the groups were more likely to question the candidates’ credentials.

But it may go much further.

It is considering whether to remove names from job candidates’ résumés in a bid to prevent unconscious bias from its recruiters.

Bias is a serious problem, but you’ll never win against it if you believe that ‘they’ are biased and you are not.

It also helps to understand that bias, whether genetic or cultural heritage, is hardwired in our brain.

As a founder, you have the ability to shape the values, culture and bias of your company.

And you need to do it intentially.

Image credit: HikingArtist

Ducks in a Row: Facebook — Racist or Just Dumb?

Tuesday, November 1st, 2016

Considering it’s 2016 the unbelievably racist targeted advertising choices offered by Facebook are hard to swallow.

facebook-screenshotHarder still are their explanations.

First, they claim to prohibit this kind of ugly targeting.

Facebook says its policies prohibit advertisers from using the targeting options for discrimination, harassment, disparagement or predatory advertising practices.

They claim that advertisers won’t misuse these options.

“We take a strong stand against advertisers misusing our platform: Our policies prohibit using our targeting options to discriminate, and they require compliance with the law,” said Steve Satterfield, privacy and public policy manager at Facebook. “We take prompt enforcement action when we determine that ads violate our policies.”

But their worst excuse is the old A/B test.

Satterfield said it’s important for advertisers to have the ability to both include and exclude groups as they test how their marketing performs.

Hence my question.

Is Facebook really so naïve they actually believe that the so-called “affinity choices” won’t be abused or, in the name of profit, do they just not care?

Image credit: Facebook via Pro Publica

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