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Book Review: Willpower (the Story of Self-control)

Monday, September 12th, 2011

A couple of weeks ago I wrote about Roy F. Baumeister’s research showing how decision fatigue affects hiring, self-control and is tied to ego-depletion.

Self-control and will power aren’t traits you as much about as you did when I was a kid; these days the focus is on instant gratification, whether it’s a child demanding a treat, an adult looking for a new job or you-name-it.

The question really boils down to whether self-control really offers significant long-term benefits?

Benefits that are substantial enough to stand up to the embarrassing tantrum your child pitches when she doesn’t get what she wants?

In experiments beginning in the late 1960s, the psychologist Walter Mischel tormented preschoolers with the agonizing choice of one marshmallow now or two marshmallows 15 minutes from now. When he followed up decades later, he found that the 4-year-olds who waited for two marshmallows turned into adults who were better adjusted, were less likely to abuse drugs, had higher self-esteem, had better relationships, were better at handling stress, obtained higher degrees and earned more money.

Impressive; certainly enough to at least get parents to think about showing some backbone and helping their kids learn self-control.

But what about those of us who are Millennials, Gen Xers and Boomers? Is our situation hopeless? Are we destined/doomed to careen through life without those benefits if we don’t already have them?

Fear not. According to other research by Baumeister your self-control, AKA, will power, can be toned by exercising it, just like any other muscle—and he wrote a book about it.

In recent years the psychologist Roy F. Baumeister has shown that the force metaphor has a kernel of neurobiological reality. In “Willpower,” he has teamed up with the irreverent New York Times science columnist John Tierney to explain this ingenious research and show how it can enhance our lives.

Wow; buff self-control.

How cool is that?

UPDATE: I just read this article about SpongeBob, which adds an interesting kicker to the research.

In another test, measuring self-control and impulsiveness, kids were rated on how long they could wait before eating snacks presented when the researcher left the room. “SpongeBob” kids waited about 2 1/2 minutes on average, versus at least four minutes for the other two groups.

Image credit: Kirkus Reviews

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Review: I’m There For You, Baby

Monday, May 9th, 2011

book_imageI’m There For You, Baby, is the first volume in Neil Senturia’s The Entrepreneurs Guide to the Galaxy.

“Huh, if this is about entrepreneurs, why is it Monday’s post in stead of Thursday’s?” I’ll let Neil answer that,

Today everyone needs to think like an entrepreneur whether it’s in your own business, a large company or a non-profit.

I would add that you need to think like an entrepreneur if you are working for others, raising kids or just trying to function in the 21st Century.

Other reasons I’m reviewing it on a Monday.

  • It’s hilarious and a great read at only 215 pages. (Disclaimer: some of the language may be a bit blue, but no more so than real life.)
  • It’s autobiographical, so it’s very real; not as told to blah blah.
  • It includes a great deal of the bare-ass truth about entrepreneurs that is usually glossed over.

For those of you who don’t recognize Neil’s name, he is CEO of Blackbird Ventures; he moved from  writing for television sit-coms to doing real estate deals to technology entrepreneur; like me, he is older than dirt, but at least a billion times richer.

I’m There For You, Baby includes some 400-odd rules, most of which you don’t have to memorize, but there are a few you would be wise to not only memorize, but implement as well, such as Rule #1: Return every phone call and every email.

Most of the rules are a function of common sense, good manners and a belief in the ethical treatment of fellow human beings—not the most prevalent attitudes in these go-go meme days, so maybe they do need to be memorized.

I’m There For You, Baby offers enormous value and no preaching; instead of how-tos it provides how-dids along with an unvarnished view of what worked, what didn’t and why.

I highly recommend it and would love to hear your thoughts here after you read it.

Image credit: I’m There For You, Baby

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Reviews: Good Boss, Bad Boss and The Orange Revolution

Monday, October 25th, 2010

I’m backed up on my reading and reviews, so I thought I’d cover two today, one with my own brief review and the other linked to a review by Jim Stroup.

good-boss-bad-bossFirst off is a new offering from Stanford’s Bob Sutton whose first book, The No Asshole Rule, loudly and publicly said what we all know—the workplace is no place for assholes (AKA jerks). Sutton’s new book, Good Boss, Bad Boss loudly proclaims another truth—boss quality matters or, as Sutton says, “people do not quit organizations, they quit bad bosses.” Jim already said everything in my mind, so read his excellent review and then read the book, you won’t be disappointed.

Second is The Orange Revolution by Adrian Gostick and Chester Elton. I reviewed their previous books, The Carrot Principle and The Levity Effect and The Daily Carrot Principle (which makes a great gift).

The Orange Revolution is about the power of teams, but instead of typically anecdotal the-orange-revolutionevidence, it’s based on a 350,000-person study done by the Best Places to Work folks and other global studies, as well as their own experience over 20 years.

They found six traits that all successful teams share, sharing a dream or a vision, believing in your ability to realize that dream, willingness to take prudent risks, appropriate metrics, perseverance, and a narrative or story-line that captures people’s imaginations and drives extraordinary efforts.

You may have heard this before, but solid research and good presentation makes a big difference. The book isn’t geared just to managers and positional leaders, if you work with a group, even a dysfunctional one, reading the book will benefit you.

I think both these books belong in your personal library and they would make great presents to friends—or anonymously to bosses who need them.

Image credit: Simon & Schuster and Work Matters

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Review: The Daily Carrot Principle and 2 Others

Friday, April 16th, 2010

I am a fan of Adrian Gostick and Chester Elton; I reviewed both The Carrot Principle and The Levity Effect and highly recommend them. The books feel like fast reads, but digesting and using the (unconventional to some) wisdom found in each takes a bit longer.

Daily-Carrot-PrincipleThe Daily Carrot Principle is the size of a desk calendar and offers much of that wisdom in bite-sized pieces by addressing one idea each day of the year, explaining it and providing a short description of the action needed to implement it.

I highly recommend The Daily Carrot Principle for yourself and for a gift—unlike a desk calendar you won’t want to get rid of it any time soon.

Recommendations

Many articles and books have/are being written about the Madoff scandal and dozens of other Ponzi schemes born of loose money and a wholesale ignoring of the old adage, “if it seems too good to be true it probably is.”

The most compelling book I’ve come across regarding Madoff is the inside look from Harry Markopolos detailing the eight years he spent trying to expose him and how the SEC refused to listen. Read this excerpt from How I Got the Goods on Madoff, and Why No One Would Listen to decide if it’s your cup of tea.

The message was practically the same in every one of those 14 meetings: “We have a special relationship with Mr. Madoff. He’s closed to new investors and he takes money only from us.”

When I heard that said the first time I accepted it. When I heard it the second time I began to get suspicious. And when I heard it 14 times in less than two weeks, I knew it was a Ponzi scheme. I didn’t say anything about the fact that I heard the same claim of exclusivity from several other funds. If I had, or if I had tried to warn anyone, they would have responded by dumping on me. Who was I to attack their god?

Another excerpt served up by Bloomberg Business Week offers a fascinating peek into Roger Lowenstein’s new book The End of Wall Street. Not that it is going away, but that its laissez-faire attitude may be.

The crash of 2008 put to rest the intellectual model that inspired, and to a large degree facilitated, the bubble. It spelled the end of the immodest faith in Wall Street’s ability to forecast.

Image credit: Simon & Schuster

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April Leadership Development Carival

Monday, April 5th, 2010

The first Monday of the month is the signal for another Leadership Development Carnival, but don’t be fooled, it covers management and other associated topics. It is hosted this month by Sharlyn Lauby at HR Bartender and written by some of the most talented folks in the blogsphere.

It’s an extensive selection, enough to keep you going all month.

leadership-development-carnivalIn putting together today’s carnival, I thought it might be fun to ask how long people have been blogging – their blogging “anniversary” if you will.  It was interesting to hear their answers.  On one hand, blogging has been around for a long time.  Dave Winer, author of Scripting News, has one of the oldest weblogs and it was established in 1997.  But notice the number of posts from bloggers who have been writing two years or less.  It’s very cool to see engagement from people who have been blogging for years along with the excitement of people who have been blogging for months.

10+ YearsEven if you’re not a woman or managing a non-profit, there are some classic management tips in Wild Woman Fundraising’s post Advanced Fundraising: Managing Others.

6 Years

David Zinger shares his insights about engagement in Dear Leader: An Open Employee Engagement Letter.

No, Team Leaders Should Not Behave Differently is the sage advice offered by Denise O’Berry at Intuit’s The QuickBase Blog.

5 Years

Anna Farmery at The Engaging Brand Blog talks about the heart of employee engagement in Are there 3 in your relationship!

Over at Ep!c Living blog, Eric Pennington says It’s Almost Never About You and describes the dangers of making clients second and the importance of leaving “self” behind.

Janna Rust at Purposeful Leadership blog presents her take on productivity in The Productivity Paradox: Slow Down to Speed Up.

4 Years

Wally Bock of Three Star Leadership Blog tells us in his post Strengths, Weaknesses, Your Team, and You that it’s not about individuals or the team.  It’s about both accomplishing the mission and helping team members develop.

If you are looking for practical lessons to initiate changes smoothly, look no further than the post from Steve Roesler at All Things Workplace titled Initiating A Change? Ponder This.

Jason Seiden of Fail Spectacularly fame keeps us grounded in his post, Indispensable? I doubt it. You’re simply not that important.

Companies are looking for people who can help their bottom line.  The Digerati Life gives us seven ways to show the boss what we’re made of in Hoping For a Job Promotion? How to Get Promoted at Work.

In this “relationship economy”, building lasting relationships with your customers is no longer optional.  Tanmay Vora discusses the 3 Lessons in Building Great Relationships with Customers at QAspire Blog.

Miki Saxon at MAPping Company Success explains in her post, Leadership’s Future: To Hire and Hold (Millennials), that if you want a happy workforce, you need to provide the same things that make for a happy family.

At Joe and Wanda on Management, we learn the three most important words in business and how to create and environment of mutual support in the post, Checking Six.

3 Years

Lisa Rosendahl reminds us there’s no place for Chicken Little when it comes to leadership in her post, If Your Sky Falls, It Won’t Be Because of Social Media.

Persistence pays! is the message by Leader Business blog.  Author Karl Marlantes endeavored for 32 years to get his book published.  Blogger Tom Magness asks us how hard we are willing to work toward achieving our goals.

Instead of squeezing more stuff into the day, the Monevator shares with us a new killer method for better time management in the post, Personal Time Management for Fun and Profit.

Music plays a critical role in jumping folk’s spirits.  Check out EzineArticles.com’s Coping with Colleague’s Stress at Work to find out how background music can increase workplace productivity.

2 Years

Our carnival leader, Dan McCarthy, just wrapped up an awesome series titled, The Little Things Make a BIG Difference as a Leader – Part 5: A Pat on the Back.  Be sure to check out the entire series over at Great Leadership blog.

Mary Jo Asmus from Aspire Collaborative Services helps us create organizational change by outlining the steps to move From Resistance to Participation.

The team over at Talented Apps tells us how a diverse social network can help you not be as vulnerable to your subtle, internal biases and blind spots in How Can Your Network Help Your Inner Homer? Doh!

The very dapper host of HR Happy Hour, Steve Boese, shares with us how the best leaders are not afraid to coach and mentor their top performers in The Wisdom of Jeff Van Gundy – Part II.  If you didn’t catch Part I of this post, you can check it out here.

The i4cp blog suggests succession planning is not just a flawed term but a flawed paradigm.  They recommend to organizations Don’t Plan Succession, Manage It.

Michael Lee Stallard at E Pluribus Partners explains that task excellence along isn’t enough.  The answer lies in The Science of Employee Engagement.

Forbes said good leaders recognize when patterns change.  Anne Perschel over at Germane Insights Blog writes they were wrong.  Good leaders SEE INTO the FUTURE.

In order to understand ourselves, we need to Explore Life Purpose.  Mike King at Learn This takes us on the journey.

It’s a classic message.  Want to become successful? Raise Your Standard of Excellence from How to Become Successful! blog.

Bob Lieberman talks about organizational survival in his post The Need for Nerve.

Being a good project manager is an important skill for the future.  Take a look at the Project Management Interview Questions and Answers to see if you have what it takes to manage the important task of making sure projects are on-time, within quality standards and at budget.

A key skill for any leader is public speaking.  Matt Eventoff at Communications 3.0 coaches us on effective speeches in Clash of the Titans, Public Speaking and Chris Christie.  Good tips for anyone who presents information.

1 Year

Jennifer V. Miller of The People Equation cautions organizations about encouraging “fearlessness”.  See how leaders can stay on the “light side” of the force in her post the Boundaries of Fearlessness.

Celebrating her one year blogging anniversary is Becky Robinson at Mountain State University’s Leader Talk blog.  Her post titled Are Homogeneous Groups Better? is a must-read.

Also celebrating his one year anniversary is Dr. Bret Simmons.  Be sure to check out his post about Strength-Based, Individual Leadership. How Does it Affect your Team?

Rob Tucker describes the Three Barriers to Owning your Leadership Development at Reading About Leading blog.

Joshua Noerr provides us with three easy steps in Difficult Discussions.  Be sure to check out his blog Personal Development, One Mind at a Time.

Dean L. Forbes discusses the powerful principles of personal growth in his posts Attitude, Aptitude & Altitude and The Natural Law of Awareness.

Over at The Bloom Blog, Lisa Ann Edwards explains leadership in terms such as Gemstones and Spark and shares wonderful stories of people who possess those qualities.

6 Months

Jane Perdue, the one and only HR Goddess, gives us Advice from the Cheshire Puss on Finding Your Purpose at Life, Love & Leadership blog.

Mike Henry at Lead Change Group reminds us that our friends and the people we associate with set the boundaries of our future.  He suggests socializing with high-caliber leaders to become one in his post, Your Friends and Your Future.

Confronting someone is never a favorite task, but sometimes necessary to manage performance.  The Thriving Small Business blog shows us How to Confront Negative Employee Behaviors.

David Burkus from The Leader Lab explains Situational Leadership theory and why you should care about it in the post Path-Goal Theory.

The Zenger Folkman Blog tells a tale in A Monster of a Problem: How to Help Leaders Be More Inspiring.

The editor of Your Best Library shares the answer to What is the number one skill that determines the success or failure in life?

According to The SALT & Pepper Group, there are seven core leadership styles.  In their series wrap up, titled The 8th Leader, they share a specific classification system of leadership.

Timeless?

Some of our contributors have either been blogging so long they’ve forgotten or not long enough to keep track.  Regardless, their posts are worthy of a visit.

Tom Glover at Reflection Leadership tells us the best way to learn is by doing in Leadership Development: Just in Case or Just in Time.

Rodney Johnson provides some key learnings in What We Can Learn From March MADNESS.

Kevin Eikenberry shares The Five Lessons of the Eraser at Leadership & Learning blog.

MSP University’s Managed Services Blog begins an outline of the sales process in Step 1 of the 7-Step Sales Process: Strategic Preparation

And wrapping up the carnival is CMOE Consultants who channeled the wisdom of Dwight Eisenhower in their post Leadership by Leading.

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Book Review: Reorganize for Resilience: Putting Customers at the Center of Your Business

Friday, March 19th, 2010

How many times have you heard it—focus on the customer blah, blah, blah?
How often does it prove to be true?

How many times have you said it— it’s about what the customer wants blah, blah, blah?
How often do you practice it?

For too many companies being customer-centric happens when it’s convenient—if it happens at all.

Reorganize-for-ResilienceEnter Reorganize for Resilience: Putting Customers at the Center of Your Business by Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business at Harvard Business School, who offers a comprehensive, practical and inplementable guide to creating a customer-centric business.

Utilizing an outside-in approach means focusing on delivering something of value to customers, as opposed to focusing on products and sales.

Gulati discusses 5 key levers from both “why” and “how”:

  • Coordination: Connect, eradicate, or restructure silos to enable swift responses.
  • Cooperation: Align all employees around the shared goal of customer solutions.
  • Clout: Redistribute power to “bridge builders” and customer champions.
  • Capability: Develop employees’ skills at tackling changing customer needs.
  • Connection: Blend partners’ offerings with yours to provide unique customer solutions.

Gulati is blunt and his approach isn’t for those who prefer incremental change to revolutionary, but it is MAP that will stop many leaders from embracing Reorganize for Resilience—because you can’t implement that in which you don’t sincerely believe.

Since the advice to be customer-centric isn’t new, following it isn’t easy and may actually require difficult, even painful changes to your MAP, so why bother with Reorganize for Resilience?

Because it carries the biggest bottom-line payoff, both short and long-term, in any economy and for any company—from Fortune 50 to the neighborhood copy shop.

Image credit: Harvard Business Publishing

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Plane Reading

Friday, February 26th, 2010

booksI have a stack of books waiting to be read, some I buy and some are sent by publicists for me to review.

Then there is the constantly growing list of books I hear about or see a review and want to read.

But I have only so much reading time and it’s shrinking as we get closer to the launch of our new product (stay tuned).

So I created a new category called Reviews and Recommendations and included MAPping Company Success’ ‘Book Reviews’ and Leadership Turn’s ‘Reading Recommendations’. I hope you find it useful.

Today, I have some interesting recommendations for you.

The first is from Jeffrey Krames, a literary agent who tells the fascinating story of a self-published book that sells for nearly $50 with an unwieldy title that instantly became a top Amazon seller. Whether or not you want to tackle the book you’ll enjoy its story.

Two European authors—Alexander Osterwalder and Yves Pigneur—spent years putting together a stunning book on business models entitled BUSINESS MODEL GENERATION. The two authors had a great deal of help with the design and content of the book, as it was  co-authored by 470 Business Model Canvas practitioners from 45 countries… Within 48 hours the book ranked as high as #74 on Amazon, an amazing feat for most any business book and especially this one. Since then, the two versions of the book have occupied two of the top 25 slots on Amazon’s list of bestselling management books every single day.

After reading dozens of day-by-day articles and commentary on the financial meltdown, none of the myriad of books written about it really grabbed me. However, when I read a review of Henry Paulson’s newly published On the Brink: Inside the Race to Stop the Collapse of the Global Financial System in Business Week I was intrigued.

What got my attention (and made me ill) was the following quote.

“All were concerned with excessive risk taking in the markets and appalled by the erosion of underwriting standards,” he writes in his penetrating memoir, On the Brink. Yet they felt forced by competitive pressure to make loans they didn’t like, the former U.S. Treasury Secretary says.

“Isn’t there something you can do to order us not to take all of these risks?” was the gist of a question posed by Chuck Prince, who was still running Citigroup as the bank bumbled toward disaster.

This from some of the most powerful business “leaders” in the country.

Image credit: ginnerobot on flickr

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Quotable Quotes: Mary Higgins Clark

Sunday, November 1st, 2009

Mary-Higgins-ClarkI just finished Mary Higgins Clark’s memoir. Hers is a name you see everywhere, books, TV movies and on the big screen. The memoir is a fast read, a fascinating peek into the world that shaped this master storyteller and some excellent insights on just plain living.

“When a child comes to you wanting to share something he or she has written of sketched, be generous with our praise. If it’s a written piece, don’t talk about the spelling or the penmanship; look for creativity and applaud it. The flame of inspiration needs to be encouraged. Put a glass around that small candle and protect it from discouragement or ridicule.

I wonder if any adult—parent or teacher—realizes that young people never forgive or forget being humiliated.”

This really hit home. In high school I took a creative writing class; one assignment was to write a short screenplay from which our teacher would choose a few to critique in class.

He started with the one he thought was best and proceeded through the others. Mine was among those chosen and he tore it to pieces, not professionally, but with sarcasm and zingers. He ended the critique by asking how any student could be so arrogant as to think that the writing had any value whatsoever.

Needless to say, the so-called anonymity was a joke and everyone knew who the authors were and my humiliation was extreme. It was 35 years before I creatively wrote again, but never stories—that desire was totally dead and buried.

Higgins Clark shares two old definitions of happiness that should resonate with everyone and if they don’t then you need to take a hard look at your values.

“If you want to be happy for a year, win the lottery. If you want to be happy for life, love what you do.” and “Something to have, someone to love, and something to hope for.”

Definitely food for thought as you start gearing up for the holidays.

Finally, following up thread I started Friday and have decided to continue tomorrow, “It is not always how we act, but how we react that tells the story of our lives.”

I hope you will join me tomorrow to see why, in many cases, coping is a far more productive activity than fixing, both at work and in life.

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Image credit: Mark Coggins on flickr

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Book Review: The Levity Effect

Monday, October 5th, 2009

As I said Saturday, this is levity week at MAPping Company Success, starting with a review of The Levity Effect by Adrian Gostick and Chester Elton.

Last spring I reviewed The Carrot Principle, also written by Gostick and Elton.

In their new book they spell out with great examples why lightening up boosts all the metrics you want to go up—productivity, creativity, innovation, retention and happiness.

Understand that ‘levity’ is not about telling jokes any more than ‘happy’ and ‘fun’ are about goofing off. That’s especially true about jokes that start with ‘Now, don’t be offended…’ or end with ‘just kidding’. As one manager, who is deep into levity as a management tool, said to me, “If they want jokes they should watch Leno or Letterman.”

Levity is about lightening up and recognizing that trust, communication, and creativity are all increased when people spend their time with people whose company they enjoy.

It is about having fun because you are challenged, encouraged to grow and given multiple opportunities to make a difference.

The information in the book is the product of ten years of extensive research proving that traditional ‘wipe that smile off your face’ attitudes are counterproductive. The research is backed up with case studies of recognized leading companies whose numbers can’t be argued with and whose top brass are vocal in their belief that a happy workforce produces happy customers—and that levity is a major component of happy.

Of course, the problem with a book such as The Levity Effect is that the people who will be quick to ‘get it’ are the ones who already believe in the basic concept, whereas the ones who really need it will be resistant—it’s always questionable how well any book can sell a foreign concept to what may be a hostile buyer.

We’ll talk more about how to do that this week, as well as things you can do no matter your level in an organization and how to incorporate levity into your MAP (mindset, attitude, philosophy™) to make life better for you and those around you.

See you tomorrow.

Image credit: The Levity Effect

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Seize Your Leadership Day: EQ, SQ And Leadership

Saturday, October 3rd, 2009

When discussing or reading about leadership you hear a lot about EQ, AKA, emotional intelligence and SQ, AKA, social intelligence, but what do they really mean?

Emotional intelligence refers to self-knowledge or, in my words, knowing and understanding your MAP (mindset, attitude, philosophy™).

Social intelligence refers to your knowledge and understanding of other people’s MAP.

To learn more, watch this interview with Daniel Goleman, prolific author and renowned psychologist. Start learning how to use emotional and social intelligence to improve your team’s performance as well as your own, both professionally and professionally.

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Image credit: nono farahshila on flickr and Harvard Business Publishing on YouTube

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