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Good Enough?

Friday, December 11th, 2009

enoughI often do work around my house, fixing, redoing and maintaining stuff, as do most of us.

When I moved and bought this house in March 2003 I found that every time it rained water ran under the garage door. Typically, I’m a jerry-rigger, especially fixing stuff around my home, but I thought I would do it “right” this time.

Over the next few years I spent over a thousand dollars on drywells, barriers, etc., but was still getting water under the door.

Having run out of affordable do-it-right options, I went back to jerry-rigging and usd a clear, vinyl shower curtain, tape, and a few bricks—no water under the door since then and I just check the plastic each fall.

This got me thinking, how much is too much?

How “right” does a fix need to be?

How “fixed” does a challenge/problem need to be to count as solved?

Every day we all face a myriad of challenges, any number of which may upgrade (downgrade?) to the status of problem in the blink of an eye, so this isn’t a casual question.

What do you do?

Managers, like the rest of us, have their own routine for evaluating and deciding on solutions, corrections and fixes.

I’m not saying you should change yours, but I am suggesting that you give thought to what end results you really need in order to avoid overkill in your decisions.

In other words: Does it need to be “right” on some cosmic yardstick—or does it just need to work.

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Image credit: TheMuuj on flickr

December Leadership Development Carnival

Monday, December 7th, 2009

leadership-development-carnivalMark Stelzner at Inflexion Point is host for the December Leadership Development Carnival and he’s done it with such flair and good imagery that it’s silly for me to try and improve his snowstorm analogy.

Although the weather outside may be frightful, this Carnival’s writers are so delightful. So stoke the fire, grab a blanket and get ready to curl up with some of the best leadership writing from the past thirty days. Cozy yet? Good… let’s jump right in. Leadership Whiteout The good thing about a whiteout is that you have no choice but to stop and pay attention:

Surviving The Blizzard 2009 has been anything but easy:

Plowing Through We often have no choice but to push forward:

Finding Snowflakes Let’s face it, some employees/leaders may be more unique than others:

Brain Freeze Sure it’s cold, but that’s really no excuse:

Good stuff. Mark asks, “What issues would you like this crowd to tackle in 2010?” Let me know and I’ll pass on your comments or post them at Mark’s site.Your comments—priceless Don’t miss a post, subscribe via RSS or EMAILImage credit: Great Leadership

Quotable Quotes: Success

Sunday, December 6th, 2009

success-quotesSuccess has as many definitions as there are people and the best ones are those that are private. You know, the ones you think about at 3 am or hug to yourself as you fall asleep at night.

Most of the quotes about success follow predictable lines and there are enough to count instead of sheep if you’re having problems sleeping. That doesn’t mean it’s a bad choice for today, it just means I had to look a little harder to avoid boring you.

Oh well, in a salute to the norm we’ll start with Harry F. Banks comment, “For success, attitude is equally as important as ability.” Or we can translate it to Miki-speak and say it’s all in your MAP.

And that means, as Adlin Sinclair said, “You are the embodiment of the information you choose to accept and act upon. To change your circumstances you need to change your thinking and subsequent actions.”

Lily Tomlin hit the nail on the head when she said, “The road to success is always under construction”

And Anon backs that up with a nice little play on words, “Success comes in cans; failure in can’ts.” (I love language plays like that.)

Albert Einstein offers up a great formula for success, If A is a success in life, then A equals x plus y plus z. Work is x; y is play; and z is keeping your mouth shut. Funny how many people forget just how critical ‘Z’ is to achieving ‘A’.

But it is T.S. Eliot who offers up the real truth of the subject, Success is relative: It is what we can make out of the mess we have made of things.

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Image credit: alter1fo on flickr

Advice About Advice

Friday, December 4th, 2009

magic-castleI’m a coach, so I spend a lot of time discussing challenges and situations and then offering ideas, suggestions and, sometimes, specific advice.

I do my best to jar my clients’ thinking, not necessarily to have them follow my lead, but to nudge them out of their comfort zone and into a more creative space.

Basically, I’m a bit lazy in as much as I don’t do any more than is necessary and I avoid complexifying anything.

So when I do offer specific suggestions they’re based on what I consider common sense and are aimed at simplifying whatever is involved.

I often get a ‘wow!’ reaction and lots of excitement.

When asked, I explain the basis of my thinking and suddenly the reaction becomes ‘that’s simple, anyone could think of that’.

It’s a lot like magic tricks. They’re very impressive when you see the magician do them on stage, but when you know how they are done they often become drab and mundane—the magic is gone.

As a result, I’ve learned to keep my mouth shut; I don’t add a lot of mystique, because it feels like a con, but I don’t have to say that my mind always goes for the simplest approach possible because essentially I’m lazy.

So the next time you’re faced with a challenge try looking for the simplest way to solve it and wow those around you with your brilliance.

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Image credit: brenbot on flickr

Leadership's Future: Test Prep for Kindergarten

Thursday, December 3rd, 2009

kindergartenManhattan, home of Wall Street, financial sorcery, hyper-competitiveness—and tutoring for 3 and 4-year-olds.

This story is one of the saddest I’ve read lately.

That is an age when a child should spend time being a child, exploring their world, running around, creating imaginary worlds, friends, situations and enjoying unconditional love.

Instead, they are learning that to please mommy and daddy they have to get a certain teat result and get into a certain school.

…3- and 4-year-olds whose parents hope that a little assistance — costing upward of $1,000 for several sessions — will help them win coveted spots in the city’s gifted and talented public kindergarten classes.

Granted, I didn’t read all 166 comments, but 98% of the ones I did read were negative on tutoring. Many of them reacted as I did—let kids be kids.

But many parents see their kids as a reflection or symbol of their own success; that means pressure to excel—even at that age.

Of course, those who do get in will be labeled “high potential” and “leadership material,” which is ridiculous at that age. And so we destroy potential in the rest.

Life is so short and childhood is even shorter. There is plenty of time to compete, set goals, worry whether you are achieving enough vs. what others are doing. Time to find out that love can be conditional on accomplishing your parent’s expectations.

But is it really necessary to start at age three?

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Image credit: edenpictures on flickr

Wordless Wednesday: Principles Of Work

Wednesday, December 2nd, 2009

principles-of-workDo you always do your best work

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Image credit: Alex Osterwalder on flickr

Achieving Fairness

Monday, November 30th, 2009

result-of-unfair-treatmentLast Monday we discussed some of the ridiculous reasons that managers use to excuse their lack of fairness and Tuesday we covered what most employees actually mean by ‘fair’.

The main focus was on compensation and that doesn’t begin to cover it.

Unfair treatment from pay to perks to training to strokes to any form of attention will create problems.

Note: I didn’t say ‘might’ or ‘may’ cause problems, but will cause them.

Not just engagement, motivation and retention problems, but also problems with creativity, innovation, initiative (AKA leadership) and especially trust—there won’t be any.

So let’s be clear.

There is no acceptable reason to treat any of your people unfairly.

How do you know that you are being unfair?

I have never met or heard of any managers who didn’t know deep down that they were being unfair.

They may ignore their actions and practice extreme awareness avoidance regarding their reasons, but they know.

The solution is simply to stop; there is no fancy action list; no books to read, no research to do.

You know when you do it, so you’ll know when you stop.

Simple—yes; easy—no. But it has to be done if you want your team to excel.

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Image credit: HikingArtist on flickr

Quotable Quotes: Holidays

Sunday, November 29th, 2009

holiday-horse

Good grief, where did the time go? Thanksgiving is over, and that means the year is close to ending, but first comes the holiday season. Nothing but parties and get-togethers for the next 4.5 weeks.

Frank Ogden said, “Holidays are the greatest learning experience unknown to man.” I think he has a real point, otherwise most of us wouldn’t keep repeating the same actions and activities every year that don’t work for us—isn’t that similar to Einstein’s definition of insanity?

Sadly Philip Andrew Adams hit the nail on the head when he said, “To many people holidays are not voyages of discovery, but a ritual of reassurance.”

Holidays are funny things, rarely does your version of what happened match those of the other people present. But does that matter? Denis Norden said, “It’s like your children talking about holidays, you find they have a quite different memory of it from you. Perhaps everything is not how it is, but how it’s remembered.” How very true, your reality is based on your memories, not someone else’s version of the same event.

Bob Edwards made a very valid observation when he said, “One can always tell when one is getting old and serious by the way that holidays seem to interfere with one’s work.” Based on that I’m still not old, no matter what Social Security says, and I never will be—what about you?

Ben Franklin’s wisdom is accurate as ever, “How many observe Christ’s birthday! How few, his precepts! O! ’tis easier to keep holidays than commandments.” You may not agree, but it seems these days the more vocal the religion the greater the intolerance and hate; I’d rather go back to the days when faith was private and tolerance waxing.

But it’s Pepper Schwartz who sums up the holidays perfectly, “Holidays in general breed unrealistic expectations. The minute you start wondering, ‘is it going to be wonderful enough?,’ it never will be.” The trick, obviously, is not to wonder, just assume. Believe with all your heart; know that it will happen and it will.

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Image credit: sue_r_b on sxc.hu

Leadership's Future: Thanksgiving Thoughts

Thursday, November 26th, 2009

out-of-focusWhat do you talk about in your life?

What do you go to bed thinking about; what dominates your dreams; what do you ponder during the day?

Your aches and pains; the gray hair you found; the new outfit you bought, but aren’t sure is right?

Do you dwell on the words or email that may be a slight—or not?

The colleague you’re not sure likes you; the boss who seems OK, but…?

It’s more than a matter of the glass being half full or half empty.

Like the dog that worries a bone, constantly thinking and talking about anything focuses you on it; prioritizes it and makes it paramount until it dominates all other thoughts.

Focus works in both directions—it can launch you to the heights or toss you into a dungeon of doom—taking your family and friends with you.

Most importantly…

Focus is a choice.

Choose wisely.

I wish you a wonderful Thanksgiving and a bountiful life.

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Image credit: sergis blog on flickr

Real Leaders Are Fair

Friday, November 20th, 2009

fairnessIs your company fair? Is fairness part of your MAP? Are you fair to your people? How often have you heard (or said), “That’s not fair!”

People accept that life isn’t fair—more or less. Whereas you can’t walk away from life, but it’s relatively easy to walk away from a company or manager you perceive as unfair.

What do people expect within the business world in terms of fairness?

The obvious is that they don’t want to be shafted a la Enron. However, fairness refers to more than the obvious, most often to the company/manager doing what they said they would do, i.e., walking their talk.

Fairness is what people want and fairness is what most companies/managers promise—but frequently don’t provide. For example:

Fairness excludes politics

  • Official – people will be promoted based on what they do
  • De facto – people are promoted based on who they know

Fairness is egalitarian

  • Official – everybody will fly economy class when traveling
  • De facto – senior management flies first class

Fairness includes parity

  • Official – similar skills are compensated similarly with any differences the result of merit
  • De facto – compensation differences result from expediency, prejudice, or favoritism

Besides doing ‘the right thing’, why be fair? What’s in it for you?

Quite a lot, actually.

Fairness reduces turnover (and its associated costs), increases productivity, and fuels innovation, all of which makes you look good as a manager and gives your company a good street rep. Yes, companies have street reps, too, and those reputations have a major impact on the caliber of people applying; a rep that is positive for fairness makes it easier to higher great people.

All this means better reviews, increased compensation, a reputation that’s pure gold and a great night’s sleep.

What’s not to like? And all you have to do is do as you say you will.

Please join me Monday to learn why fairness is monkey business.

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Image credit: RachelH on flickr

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