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Why Disruption Gets Ignored

Wednesday, December 12th, 2018

https://www.flickr.com/photos/gleonhard/3410999213/in/photostream/

 

A few days ago CB insights shared a link to their collection of quotes about disruption from big name corporate leaders; they called it Foot In Mouth.

I sent it to my “list” with the following comment.

Ignorance? Idiocy? Arrogance?
All of the above?

The replies I received, one from my sister, a retired IT head, and the other from KG, were far more insightful than the queries I sent.

I thought both were worth sharing, so here they are.

From my sister.

Do you know of Joel Barker, the futurist?  He’s been around since the mid-70s. I saw a video of his at a conference once, where he talked about paradigm shifts. His example then was Swiss watch makers. When two young kids brought the quartz watch to the Swiss watchmaking community for funding, the Swiss said, “No one will ever want a watch that doesn’t wind.” The kids went to the Japanese and the rest was history. Barker says that when humans have a paradigm, they automatically filter OUT anything that doesn’t support their paradigm. The Japanese had no watch paradigm and so could see the potential. I think those examples from CB are as much paradigm lock-in as stupidity. Or put another way, paradigms lead us to make dumb choices sometimes.

From KG

Upton Sinclair famously stated, “It is difficult to get a man to understand something when his salary depends upon his not understanding it.” We may call it stupidity, but it really is vested interests. That’s why innovation comes from those who have little to lose or have no other alternative. No one thinks of vested interests when they work in our favor, only when (usually in hindsight) they are show to have caused loss are they called stupid.

In a time of proven global warming, the US has chosen, as the only nation in the world, to reject the potentially cataclysmic consequences of a warmer globe and have invested $4 trillion to develop the domestic oil & gas industry rather than investing these monies in future technologies that can save the planet. These vested interests are causing an existential crisis, and all the systems we’ve built.

There are so many areas that we are struggling with as a species due to vested interests — things that threaten our survival. These range from the ones that are commonly spoken about, like global warming and environmental destruction. They also include synthetic chemicals and nano materials that are giving us cancer and making us sterile, an economic system that ignores externalities and the tragedy of the commons, and our challenges with making sustainable decisions in an increasingly complex World.

What are your thoughts?

Image credit: Gerd Leonhard

Golden Oldies: Death of the Creative Pause

Monday, November 26th, 2018

https://www.flickr.com/photos/24972853@N04/2357471331/

 

Poking through 11+ years of posts I find information that’s as useful now as when it was written.

Golden Oldies is a collection of the most relevant and timeless posts during that time.

Creativity and innovation are on every bosses’ mind and they do everything possible to create an environment and/or process to increase it — but it’s not working. In fact, as all those efforts are actually crippling creativity. Join me tomorrow for a look at what’s actually happening.

Read other Golden Oldies here.

Let’s start with a short personal quiz.

A. Do you consider yourself creative?

B. Do you

  • love your iPad;
  • wouldn’t be caught dead without your smartphone;
  • can’t conceive of spending time without a music source;
  • still follow TV shows, whether on TV or online;
  • all of the above, often simultaneously?

What if B interferes or even cancels A?

What if the springboard for creativity and creative problem solving is boredom; a mind free of distractions that can wander untethered?

…a phenomenon that’s been identified by Edward de Bono, the legendary creative thinker. He calls it the “creative pause.” (…)The creative pause allows the space for your mind to drift, to imagine and to shift, opening it up to new ways of seeing.

From HBS’ Jim Heskett’s research question on deep thinking to my own comments on the value of silence, the need for undistracted time and the resulting creativity is well documented.

To be or not to be distracted is an individual free choice and can’t be dictated by others, but it is always wise to look at the consequences of one’s chosen actions.

Distracted driving kills people.

Distracted thinking kills creativity and innovation.

Image credit: MacintoshDo

Scary Tech for Halloween

Wednesday, October 31st, 2018

https://www.flickr.com/photos/psd/13585502633

 

I ended a post a couple of weeks ago by asking “when will they ever learn” and answering my own question with “never.”

“They” referred to the millions of people who continue to rely on Google, Facebook, Amazon, etc. — in spite of every security breech, hack, lie, prevarication, hedge, and excuse — not to mention buying all kinds of smart devices.

So what’s new?

What’s new is that Google won (conned) the right to teach kids how to behave online.

The tech giant is positioning itself in schools as a trusted authority on digital citizenship…

That is the message behind “Be Internet Awesome,” a so-called digital-citizenship education program that the technology giant developed for schools. (…)  Google plans to reach five million schoolchildren with the program this year and has teamed up with the National Parent Teacher Association to offer related workshops to parents.

Impressive, considering that historically the NPTA has been dominantly female (although they’re working to change that) and Google is the company that not only protects high ranking abusers, but pays them millions.

Mr. [Andy] Rubin was one of three executives that Google protected over the past decade after they were accused of sexual misconduct. In two instances, it ousted senior executives, but softened the blow by paying them millions of dollars as they departed, even though it had no legal obligation to do so. In a third, the executive remained in a highly compensated post at the company. Each time Google stayed silent about the accusations against the men.

The spying, listening and other sneaky actions of Google Assistant and Alexa are legion and now Facebook joins the herd, with a new in-home device equipped with microphones and a video camera that can really sell you.

“Portal voice calling is built on the Messenger infrastructure, so when you make a video call on Portal, we collect the same types of information (i.e. usage data such as length of calls, frequency of calls) that we collect on other Messenger-enabled devices. We may use this information to inform the ads we show you across our platforms. Other general usage data, such as aggregate usage of apps, etc., may also feed into the information that we use to serve ads,” a spokesperson said in an email to Recode.

You can bet people will buy it.

Alexa has a particularly creepy approach.

Amazon has submitted a patent application, recently granted, outlining how the company could recommend chicken soup or cough drops to people who use its Echo device if it detects symptoms like coughing and sniffling when they speak to it, according to a report by CNET. It could even suggest a visit to the movies after discerning boredom. Other patents submitted by the company have focused on how it could suggest products to people based on keywords in their conversations.

And, if you have one in the bedroom, just think what Echo could suggest based on what it hears.

Most smart devices cater to “what’s in it for me,” with little concern for their users.

However, some work a bit more for the public good, such as Kinsa smart thermometers, which has a public health focus.

“What this does is help us really target vulnerable populations where we have a clear signal about outbreaks,” Mr. Sarma said.

Mr. Singh, who was an executive vice president at the Clinton Health Access Initiative, said that Kinsa worked only with clients that can help with its mission of preventing the spread of illness through early detection. It made sense to work with Clorox, he said, because of the C.D.C. recommendation about disinfecting.

Since it’s Halloween, we’ll end with a truly terrifying look at Facebook in the detailed review of The Autocracy App by Jacob Weisberg

When will they ever learn?

As every link in this post proves…

Never.

Image credit: Paul Downey

 

If The Shoe Fits: NOT Changing the World

Friday, October 26th, 2018

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

The mantra of startups is “change the world.”

That slogan seems to be the one thing that startups have in common; they all claim their product/service will do it.

No matter how silly, invasive, unnecessary, or just plain creepy.

One of the creepiest (say the comments) is MobiLimb.

MobiLimb is a robotic finger attachment that plugs in through a smartphone’s Micro USB port, moves using five servo motors, and is powered by an Arduino microcontroller. It can tap the user’s hand in response to phone notifications, be used as a joystick controller, or, with the addition of a little fuzzy sheath accessory, it can turn into a cat tail.

Creativity should be celebrated and innovation can be a wonderful thing — when it isn’t just plain stupid.

Image credit: HikingArtist

Ducks in a Row: The Bias of Wikipedia Editors

Tuesday, October 16th, 2018

https://www.flickr.com/photos/95782365@N08/42413976790/

 

Last year I had an argument over lunch with a woman friend who insisted that women in tech, especially in Silicon Valley, don’t face the same kind of difficulties career-wise that other women do.

She based her argument on the successful technical careers of a number of women friends and she became increasingly an4gry when I kept disagreeing with her.

I didn’t realize until several days later that we were both right.

Her friends did indeed build successful tech careers during the 1970s and 80s — predating the dot com era.

I, however, was focused on post dot com attitudes in the wake of the rise of bro culture.

Anyone around tech these days either recognizes the bias against women or lives in deep denial.

The latter apparently includes the editors in charge of Wikipedia, who didn’t think much of Donna Strickland’s work.

Prior to winning the Nobel Prize, Strickland’s only previous mention on Wikipedia was in an article about Gérard Mourou, her male co-inventor. On May 23, a Wikipedia editor rejected a draft of an article about Strickland, claiming that it failed to “show significant coverage (not just passing mentions) about the subject.” The rejected draft noted that she was at that time the associate chair of the physics department at Waterloo, and a past president of the Optical Society.

Not surprising when you consider that 90% of Wikipedia editors are young, college-educated males. Not a group exactly known for their pro-diversity stance.

As for Waterloo, Strickland says she never applied for a full professorship, but one has to wonder why the school didn’t notice her work.

Of course, if one is going to choose who notices their work, most would prefer the Nobel Committee to the editors of Wikipedia.

After the Prize was announced, Wikipedia finally created an article about Strickland.

But in what seems like an effort to disparage her accomplishment those same editors added a “personal life” section to her page.

Strickland is married to Douglas Dykaar, also a physicist.[7] They have two children.[7]

Information that is conspicuously absent from her male co-winner’s page.

Finally, the video on Strickland’s page talks about a childhood trip to a science fair, while Mourou’s features his post award speech.

How’s that for bias?

Image credit: Susan Young

Smart Humans can be so Dumb

Wednesday, October 3rd, 2018

https://www.flickr.com/photos/michaeltieso/21600709682/

 

Pardon this semi-rant, but humans are so arrogant.

Tech tech are some of the worst, but fintech, animal tech and food tech, may even be worse.

By word and/or action, the idea that they know best resonates through everything they do.

Banker arrogance, and the products it produced, gave us the 2008 financial meltdown.

Animal breeders gave us pets, with a host of enhanced medical problems, in return for a certain look.

And long before people freaked out over today’s GMO, humans have been doing selective breeding for more than 9000 years.

Boy, did they succeed.

On Sunday, the Sydney Morning Herald reported that zookeepers at the Melbourne Zoo are weening some animals off of fruits because they were too sweet for the animals’ own good. Red pandas and primates had been gaining weight, and some had signs of tooth decay as well.

Whole fruits, not juice (aka liquid sugar) are supposed to be healthy for humans, because they are high in fiber, but when the sugar content is increased so drastically do the rules hold? Does the effort our bodies must make to process the fiber truly offset the higher sugar content?

I can’t really answer that, but I do know there aren’t a lot of people who choose veggies over fruit when offered a choice.

Image credit: Michael Tieso

If The Shoe Fits: Innovation: Ultra-Thin Slices at Sargento

Friday, September 7th, 2018

 

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

I love sandwiches.

My wife says I grew up in a “sandwich culture.” She grew up in the American South where people sat down to eat full meals a lot. We did that too in New York City, where I grew up, but sandwiches were a key part of life.

I’d stop by the deli on my way to my job after the school day was done and pick up the sandwich that would be my “dinner” that night. I rotated through roast beef and corned beef and pastrami. Cheese. Rye bread. I’d use some of my earnings to buy sandwich fixings for the weekend when I didn’t work. The best sandwiches were the ones you ate leaning over the sink.

Sometime in the last twenty years, sandwiches changed. The bread got flimsy and there was a lot less meat. People wanted to eat healthy so they cut back on the bread and the meat, but kept the cheese. Then came “low calorie” cheese.

Ugh. Low calorie cheese tastes like drywall. I kept my rye bread and I wanted a slab of cheddar or swiss on my roast beef, but I was the exception.

The sandwich in the age of the obesity epidemic

The challenge was pretty straightforward. As cheese became a more and more important part of the sandwich, people wanted it to taste good. Cheese makers responded by making low calorie cheese in various formulations. It tasted like drywall. They tried other formulas. It still tasted like drywall. Then the people at Sargento rethought the challenge.

Sargento: a history of innovation

Sargento is a big player in the packaged cheese business. They’re also a family owned company that’s been around since the 1950s with a history of innovation. In 1969, they introduced the pegbar system that’s now standard in supermarkets. They were the first to use re-sealable packages for cheese and the first to package shredded cheese.

Changing the challenge

The company figured that whatever they came up with would have to meet two criteria. It would have to use real cheese, not low-calorie, horrid tasting “cheese.” In other words, it would have to taste the way customers wanted cheese to taste. And, each slice would have to have no more than 45 calories.

Somebody at Sargento must have thought: “We can’t make low calorie cheese that tastes good. And we can’t offer smaller slices. What if we could reduce the calories in a slice of cheese by slicing real cheese thinner?”

The new challenge

That’s a great idea, but existing equipment couldn’t do it. Sargento could slice the cheese thinner, but then the slices would stick together. Whatever they came up with would have to work with existing packaging. Meeting that challenge took a $20 million investment in new technology. Sargento made it work.

The big payoff

Ultra-Thin Slices were released in 2012 and did $60 million in sales the first year. The second year sales more than doubled to $157 million. Even better, Ultra-Thin Slices attracted a lot of people who weren’t eating packaged cheese before. In other words, much of the sales growth was from new customers. That’s a breakthrough innovation by any standard.

What you can learn from Sargento’s Ultra-Thin Slices: rethinking the challenge

The breakthrough innovation didn’t happen until someone reconceived the challenge. Before, everyone, including Sargento, had conceived the challenge as coming up with a lower calorie cheese. When Sargento changed that to “slice cheese thinner so it’s only 45 calories” solutions became obvious.

What you can learn from Sargento’s Ultra-Thin Slices: the courage of conviction

It looks obvious now, but it took real courage to commit $20 million to develop new technology to support the reconception of the challenge. It may not have been a “bet the company” moment, but it was close.

Bottom Lines

Great innovation will not happen until you think of the challenge differently.

Making a great innovation a reality will not happen without courage.

Originally published at Three Star Leadership in 2016.

Image credit: HikingArtist

Role Models: Valerine Chandrakesuma, Joe Ho, Kateryna Levdokymenko, Jay Martiniuk, Patrick Lewis Wilkie

Friday, July 13th, 2018

http://biodesignchallenge.org/summit-2018/

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Invent: Create or design (something that has not existed before); be the originator of.

Inovate: Make changes in something established, especially by introducing new methods, ideas, or products.

If you look carefully there is very little actual invention going on these days, it’s mostly innovation, based on previous products.

However, sometimes innovation is radical enough that it should count as invention.

Consider the lowly toilet.

The Gates Foundation has been funding the effort to reinvent the toilet.

In 2011, the Gates Foundation launched the Reinvent the Toilet Challenge to bring sustainable sanitation and hygiene solutions to the 2.5 billion people worldwide who do not have such access. The challenge, which is ongoing, is a global call to researchers around the world to develop innovative and financially profitable systems to manage human waste. The systems must operate off-grid, cost less than $.05 per day, and function in poor, urban settings.

Even corporate giants got into the effort.

Kohler—a leading U.S. manufacturer of toilets (…) received a Gates grant in 2014, describes these toilets as “stand-alone units that take in wastewater, then disinfect and purify it to be reused for toilet flushing.”

But water is also a scarce commodity, even when it’s reused.

Now, from a group of students at the University of British Columbia, comes the  MYCOmmunity Toilet.

The MYCOmmunity Toilet consists of a mycelium tank that is small enough to sit inside each individual dwelling. (…) when it’s full, the toilet is buried in the ground or left somewhere out of the way for another 30 days to allow the composting process–aided by the mushroom spores–to finish. Each toilet includes local seeds, which can be planted on top of the toilet, allowing plants or crops to grow from the human waste.

Although it was designed specifically with refugee camps in mind, it would seem to have far greater potential.

The MYCOmmunity Toilet qualifies as an invention — with the potential to truly change the world.

Image credit: 2018 Biodesign Challenge

If The Shoe Fits: Jerry Nemorin and Lendstreet

Friday, June 15th, 2018

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here.

Miki and I want to congratulate Jerry Nemorin, founder and CEO of Lendstreet, a fintech startup. As a board member I’ve been with Jerry from the start and know how hard he’s worked, as well as how much he cares.

He cares about his team, his company, and his investors, but most of all he cares about Lendstreet’s ability to help its customers to a better life.

Lendstreet restructures debt for consumers in financial distress. A badly kept secret is that healthcare expenses is the number one reason that people go bankrupt and families lose their homes. In fact, most middle and low income families live on a shoestring — the average family only has  a few hundred dollars in the bank to deal with emergencies.

As a consequence, a seemingly small thing like the car breaking down can put an entire family spiraling downward to homelessness. Lendstreet interrupts this cycle by using technology to restructure the debt and ensure that the family has the necessary liquidity to get through hard times. In addition, they educate people on financial best practices, including how to improve their credit score.

In essence, Lendstreet provides technology-based solutions and resources that reduce consumer debt, increase credit scores, and improve savings. Since its inception, Lendstreet has helped customers successfully reduce their debt by nearly 40 percent and improve their credit score by an average of 100 points.

Lendstreet was founded in 2013, and Jerry has spent the intervening years building its business to support some of the most vulnerable people in this country. Sure, he’s raised money, a difficult proposition for a business focused on helping the bottom 80% of the population, instead of the top 20%.

He has been relentlessly tenacious in his drive to bring the company and its products to market and in raising the necessary capital to be able to help an increasing number of people.

This week he reached an important milestone in his quest — he managed to get top institutional investors to participate in funding a solution to the tune of $120 million.

“Lower and middle-income Americans are struggling and relying on high interest credit cards for their day-to-day survival. These investments will enable us to scale our platform and reach more consumers who are struggling with too much debt. Prudential, CIM, Radicle Impact, and our other investors share our vision of finally giving mainstream Americans access to an equitable and transparent alternative for their mounting credit card debt.”–Jerry Nemorin

My hope is that by helping people get back on a solid financial footing, by reducing their debt and coaching them on spending wisely, they will be able to stabilize economically and generate upward mobility, as opposed to treading water or, much worse, drowning.

CONGRATULATIONS,  and !

(In 2013 Jerry covered The Innovation Summit for MAPping Company Success.)

Image credit: HikingArtist

Ryan’s Journal: Live from PoweredUp 2018

Friday, May 25th, 2018

https://www.flickr.com/photos/ant1_g/6956910583/

 

I had the opportunity to attend PoweredUp 2018 hosted by Tampa Bay Tech. It was an opportunity to meet with others in the Tampa Bay, Florida area that are involved in tech, see the latest trends and learn what is working.

One takeaway from the event that I was not aware of. Tampa Bay is the largest tech hub in Florida and one of the fastest growing in the Southeast.

You may think of Florida as white sand beaches, warm weather, and retirees; and you would be right! However certain parts of the state are changing significantly.

I live in St Petersburg, Fl and learned the median age is 38. We have world-class museums, excellent restaurants, and a thriving arts scene. We also have some of the largest public access to the water in all of North America.

Other things else contributing to our growth is a large university system, thriving downtown and lower cost of living than places like San Francisco and New York. Why do I say all of this? I say it because I live here and I did not know that about my own city.

Tech has been primarily centered in large metropolitan areas along the major coastal cities. It makes sense but times are changing. As markets become too constricted and families grow there becomes a need to look outside of the bubble to see what else is out there.

That is where places like Tampa Bay come into play. They offer all the amenities that one needs and a value-add.

There are many offices opening in our city for companies that are Silicon Valley based and venture backed. Those organizations recognize that there is a talent base here that has yet to be tapped.

So this takes me back to the event I attended. Part of the reason for the event is to educate the tech community here that we are not alone.

We are a thriving part of the economy and its only getting better. Senior leaders in companies live and work here; its no longer God’s Waiting Room and we have a bright future.

So if you’re looking for a place to open an office or move, look at the St Petersburg/Tampa area and I’m sure you will feel right at home.

Image credit: Antoine Gady

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