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Plane Reading

Friday, February 26th, 2010

booksI have a stack of books waiting to be read, some I buy and some are sent by publicists for me to review.

Then there is the constantly growing list of books I hear about or see a review and want to read.

But I have only so much reading time and it’s shrinking as we get closer to the launch of our new product (stay tuned).

So I created a new category called Reviews and Recommendations and included MAPping Company Success’ ‘Book Reviews’ and Leadership Turn’s ‘Reading Recommendations’. I hope you find it useful.

Today, I have some interesting recommendations for you.

The first is from Jeffrey Krames, a literary agent who tells the fascinating story of a self-published book that sells for nearly $50 with an unwieldy title that instantly became a top Amazon seller. Whether or not you want to tackle the book you’ll enjoy its story.

Two European authors—Alexander Osterwalder and Yves Pigneur—spent years putting together a stunning book on business models entitled BUSINESS MODEL GENERATION. The two authors had a great deal of help with the design and content of the book, as it was  co-authored by 470 Business Model Canvas practitioners from 45 countries… Within 48 hours the book ranked as high as #74 on Amazon, an amazing feat for most any business book and especially this one. Since then, the two versions of the book have occupied two of the top 25 slots on Amazon’s list of bestselling management books every single day.

After reading dozens of day-by-day articles and commentary on the financial meltdown, none of the myriad of books written about it really grabbed me. However, when I read a review of Henry Paulson’s newly published On the Brink: Inside the Race to Stop the Collapse of the Global Financial System in Business Week I was intrigued.

What got my attention (and made me ill) was the following quote.

“All were concerned with excessive risk taking in the markets and appalled by the erosion of underwriting standards,” he writes in his penetrating memoir, On the Brink. Yet they felt forced by competitive pressure to make loans they didn’t like, the former U.S. Treasury Secretary says.

“Isn’t there something you can do to order us not to take all of these risks?” was the gist of a question posed by Chuck Prince, who was still running Citigroup as the bank bumbled toward disaster.

This from some of the most powerful business “leaders” in the country.

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Ducks in a Row: 7 Steps to Create Culture

Tuesday, February 23rd, 2010

ducks_in_a_rowYesterday we looked at positive and negative aspects of culture and I said that today we would discuss how to change/create a culture or sub-culture.

Repeating yesterday’s warning: if you want a culture that is fundamentally different from the overall company culutre be sure you’re willing to shield your people and take the heat.

Remembering that culture is a function of your MAP (mindset, attitude, philosophy™), here are 7 critical points that you need to think through before starting—whether you are CEO of a startup or a first level supervisor in a large company.

  1. Know who you are: Since this step is strictly between you and yourself you need to be brutally frank as to your attitudes towards people, motivation, what’s important, what’s OK to do, etc., in other words, know your MAP! You need to know exactly what you think, are comfortable with the elements you embrace and understand that you need to hire people who will flourish in the environment you create.
  2. Define your cultural goals: Use the knowledge of your MAP to determine the kind of culture you want and write a description including your vision and the specific infrastructure, processes, practices, etc., that are needed to make it reality. Test the attractiveness of your cultural vision by whether you would want to work in a similar culture. If the answer is yes then you can proceed with it; however, if your response is “no way” then you need to rethink what you want because over the long haul there is no way you can sustain a culture in which you don’t believe. Also, people tend to gravitate to people like themselves (likes really do attract). In other words, you will be hired by, work with and hire those with synergistic MAP.
  3. Know what you have: Honestly assess (warts and all) whatever culture currently exists in your company and department (if you have one or more people you have some kind of culture); without a detailed assessment you won’t know what you need to tweak, change, circumvent, ignore or avoid.
  4. Be aware of the cost of change: Changing culture often results in turnover and turnover can be costly no matter the condition of the labor market. People join companies because they feel comfortable and change is rarely comfortable. If they don’t like the end result (or the direction it’s heading) they are likely to start looking. If you are aware and prepared that isn’t always a bad thing; cultural changes can’t happen if employees aren’t willing to change their mindset; worse, those who won’t change will make every effort to sabotage the emerging culture. By being prepared you can not only circumvent that, but often turn the saboteur into a new culture evangelist.
  5. Don’t assume: The human race functions to a great extent on various sets of unconscious assumptions. In the workplace people tend to assume that people with similar educations, experience levels, positions, etc., have similar mindsets, attitudes and philosophies. The next assumption is that based on those similarities everybody would create similar cultures; the third assumption is that the first 2 guarantee people’s willingness to buy into the vision. Predicating acceptance of cultural change on the assumption of deep, unproven commonality is a recipe for disaster.
  6. Don’t overwhelm the troops: Whether you are changing an entire corporation (Gerstner and IBM), creating a culture for your startup, tweaking it within your department or group, or revamping it in your small business, recognize that you can’t just come in, make an announcement and expect people to buy into the vision. Present it in small bite-size pieces and in such a way that people feel they have input in the process, thus creating a strong feeling of ownership. Better yet, listen to the input and adjust if it makes sense.
  7. Communicate and sell—don’t order and tell! Even if your goal is a truly collaborative, nurturing culture that challenges and then helps people to realize their full potential you can’t just walk in on Monday and announce that that’s the way it will be from then on.
  • First, it’s unlikely that anybody will believe you (talk’s cheap);
  • second, if you’re new it’s unlikely they’ll trust you (no track record with them); and
  • third, whether you’re proposing a radically different culture or just fine tuning the current one they have no reason to get on the bandwagon if it means changing.

In the final analysis what you do will carry far more weight than anything you say about your culture.

It boils down to your having the courage to walk your talk.

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Elements of Culture

Monday, February 22nd, 2010

words-more-wordsCorporate culture is a big deal these days, often seen as the difference between success and failure.

Millions of words have been used by thousands of people to describe and explain culture, but it pretty much boils down to the following:

  • How the people relate to each other professionally and personally; their personalities and interpersonal communications.
  • The work environment/atmosphere/ethics/morale/people/style/etc.
  • The company’s identity.
  • Environment of interaction and judgment.
  • The primary reason people join/leave the company/manager.
  • The way things really are as opposed to how they’re described (the walk vs. the talk).

Money lures, but culture holds. Culture is why people join a company—and more importantly, why they stay. It is what motivates (or demotivates) them, and cultural changes are frequently why they leave. Additionally, people learn from experience and eventually will reflect the traits of the cultures in which they work; as with other relationships, people will continue to gravitate to the same situation they were in previously.

Cultural elements people want:

  • The opportunity to truly “make a difference.”
  • To be treated fairly.
  • Positive ethics and values.
  • To trust management and be trusted by them.
  • To embrace the idea that work can and should be fun.
  • Accurate prioritizing of company, team and individual goals while keeping them synergistic
  • A positive “can-do” attitude (aggressive, but realistic).
  • A conscious effort to stamp out “not invented here” syndrome (in all its varied forms), so as to not waste time reinventing the wheel.
  • Continuing development and quality improvement in people, product/services and processes.
  • Committing to employees, customers, and investors—and meeting those commitments.
  • An open, accurate, company-wide flow of information starting from the top.
  • An environment that encourages people to reach their full potential, professionally and personally.

What people don’t want:

  • Politics: personal, group, or senior management
  • Unfairness; favoritism; star mentality
  • Unnecessary bureaucracy; inflexible process or bureaucracy masquerading as process
  • Poor management practices such as: erratic management; micro-management; workaholism; intimidation; belittling or contemptuous treatment; no loyalty; poor scheduling; the attitude that “we don’t have the time to do it right but we have the time to do it over”
  • Any form of harassment whether overt or covert
  • A generally negative attitude, i.e., the glass is half empty
  • Arrogance or an elitist attitude
  • An unwillingness (at whatever level) to seek and implement the compromises necessary to meet organizational needs within the required timeframe

Obviously there are many more philosophies, attitudes, and actions that I could list, but most would fit the spirit, if not the specifics of the two lists.

In general culture comes from, or is enabled by, the top and rarely can be changed from below.

That said, every person in a management role from team leader up creates a subculture in their own organization.

If you are strong enough and believe deeply enough, you can become an umbrella to your organization and shield it from the toxic elements in the overall culture.

But don’t kid yourself; this is a difficult path to choose, so it is wise to make the choice consciously, instead of accidentally bucking your company’s culture.

Join me tomorrow when we look at how to create a culture—or sub-culture.

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Expand Your Mind: Dollars and Trends

Saturday, February 20th, 2010

expand-your-mindTrends come and go. In its Innovation special Business Week takes a look at leading trends in the business community. Last year was all about execution, but that was then… (While you’re there be sure to check out the Special Reports.)

This year’s emphasis on strategic thinking suggests that, like an individual recovering from a personal upheaval, businesses today are taking stock: reviewing their options, rethinking their strategies, considering new opportunities and innovations.

Another trend is the questioning of CEO compensation, once strictly the province of the board of directors and a few consultants, today it’s everyman’s topic of conversation. Do you think today’s CEO compensation, not just on Wall Street, but in general, is fair and appropriate? Do the incentives work? Do they focus too much on risk taking or do they encourage excessive caution? Read this interview for some excellent insights.

Wharton accounting professors John Core and Wayne Guay have just completed a study on this topic titled, “Is There a Case for Regulating Executive Pay in the Financial Services Industry?

Speaking of fortunes, what do the elder statesmen of Wall Street, guys like George Soros, Nicholas F. Brady, John S. Reed, William H. Donaldson and John C. Bogle have in common with you and me? Surprise, surprise, they all believe that Wall Street needs to be reigned in.

They grew quite wealthy in finance, typically making their fortunes in the ’70s and ’80s when banks and securities firms were considerably more regulated. And now, parting company with the current chieftains, they want more rules.

Another rich guy is John Thain, a trend of his own. Fired from his CEO aerie he has landed on his golden feet at CIT. The man who didn’t see anything wrong with spending $1.2 million renovating his office in 2008 is now responsible for the company that provides financing for SMB, as well as being the third-largest railcar-leasing and aircraft-financing firm in the U.S. In his hands rests much of our future—at least he’s not planning to redecorate.

“This is a company that’s over 100 years old and its core business is lending to small- and medium-sized companies,” Thain said yesterday in an interview. “If we’re going to get the U.S. economy to continue to grow, if we’re going to create jobs, then we need to have this kind of a company do well.”

Our final trend comes from Forbes, famous for the way it slices and dices lists of wealthy people. Its newest look offers yet another one—billionaires under age 40.

Of the current eight, four are from China, three are from the U.S. and one is from Japan.

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Self-starter Does Not Mean Self-managed

Friday, February 19th, 2010

dream-realityHow flat should an organization be?

How well do “self-starters” manage themselves?

Crucial questions for startups and small businesses, since how they are addressed can make or break the company.

Often the most important hires made when a company wants to grow are in sales.

Founders and owners often have technical, marketing or business backgrounds and many have a tendency to shrug when it comes to sales.

They see hiring salespeople as no big deal—there is an assumption that as long as they have a good track record in their previous sales position and understand the new product they can manage themselves.

If this sounds off base to you, you’re right, it’s not that simple. To use a real-life example, I had a client who thought that way.

The CEO hired “Jack” (before my time), a salesman with a fantastic record selling a parallel product to the same market.

The CEO personally taught Jack the product line and explained what the company was working to accomplish and then pretty much gave him free reign.

In the year Jack was with them he sold only two accounts, spent a good deal of his time on marketing and managed one large client; commissions totaled only $15K.

When he left he went to work in a field completely unrelated to anything he’d done before and in a market about which he knew nothing. In his first year at the new company he earned over 125K in commissions.

The difference was management.

Based on his track record both the CEO and Jack assumed that he could manage himself.

However, Jack didn’t have, and didn’t create for himself, the structure, accountability, etc., necessary to be successful.

During his exit interview he admitted that although he had no knowledge or training in marketing, he spent substantially more time than he should have because it was new and exciting.

After the CEO and I had fully analyzed what happened he concluded that the failure was 80-20, with the 80% his responsibility.

Hind sight is 20/20 and my client believes that if he had taken the time to do what was needed, instead of expecting Jack to completely manage himself, that he would still be with the company and doing a spectacular job.

The important lesson here is that “self-starter” does not mean “self-managed.” Even the best will need direction, structure, and accountability in order to perform brilliantly.

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Expand Your Mind: CEOs and Culture

Saturday, February 13th, 2010

expand-your-mindI’m not sure whether it’s amusing or ironic (or both) but breakout companies all seem to be focused on culture. And when they are successful, no matter the business, they are immediately in high demand to tell others how they do it—think Tony Hsieh and Zappos.

Last Saturday I told you about Nick Sarillo, whose two pizza restaurants in Chicago do $7 million a year with 20% turnover vs. the casual dining industry average of 200%. As a result of the Inc magazine profile he is keynote speaker at the Pizza Executive Summit this summer. I’m sure he’ll be in demand other places. I love the title—Culture 2.0: Branding your company’s way of life;” think about it.

Along with being a culture fanatic I also believe that anyone can lead given the opportunity, challenge and a supportive culture in which the messenger is never killed.

An NYT interview with Mark Pincus, founder and chief executive of Zynga offers insight into his approach of making all his people CEOs.

“I’d turn people into C.E.O.’s. One thing I did at my second company was to put white sticky sheets on the wall, and I put everyone’s name on one of the sheets, and I said, “By the end of the week, everybody needs to write what you’re C.E.O. of, and it needs to be something really meaningful.” And that way, everyone knows whose C.E.O. of what and they know whom to ask instead of me. And it was really effective. People liked it. And there was nowhere to hide.”

A new blog by David Silverman at Harvard Business Review should prove interesting; the first is about Richard Charkin, Director of Bloomsbury Publishing Plc.

Stories from CEOs of their most life-changing day in their careers. Sometimes the result was promotion to the upper reaches of business, and sometimes a steep fall from grace.

TED has become a phenomenon and it’s on now. Plan to spend some time listening to an eclectic group of creative thinkers.

TED is a small nonprofit devoted to Ideas Worth Spreading. It started out (in 1984) as a conference bringing together people from three worlds: Technology, Entertainment, Design.

The annual conferences in Long Beach and Oxford bring together the world’s most fascinating thinkers and doers, who are challenged to give the talk of their lives (in 18 minutes).

In a final tip of the hat to Valentine’s Day tomorrow, check out substitutes for Viagra that taste great.

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Leadership’s Future: Short-term Workforce Future

Thursday, February 11th, 2010

thoughtfulSeveral years ago I read an article discussing what Gen Y wanted in their workplace. I found it somewhat amusing since the “unique” traits they wanted from work and management weren’t very original; I found the same thing earlier this year and they are the same traits I’ve heard from candidates for better than 30 years—long before Gen Y was thought of, let alone born.

But when I read a Talentbrew post about Gen Y’s attitude towards the recession I was floored—for at least 3 minutes.

While the capable of us have taken on the roles of Gen Xers and Boomers, we’ve likely done it without a raise, or at best, a minimal one.  Put simply, this infuriates us.  Gen Y was given constant positive reinforcement. We had piggy banks full of allowance earned just for making our bed or cleaning our own room.  The worst player on the team was awarded a “Most Improved” trophy.  When the economy changes for the better, we expect to be compensated, handsomely, for our efforts. Or we’ll leave.

How’s that for a sense of entitlement?

I know comments such as this are like waving a red flag in front of a bull, so I sent the link to Jim Gordon.

Jim graduated last June and is in his first job; he draws the Sunday comic mY generation and I often bounce stuff off him to be sure I’m not wildly out in left field.

After thinking it over for a few days, here is Jim’s response.

Alright, after picking through that article, I find it easy to sympathize with the author.

It’s very difficult for me to have any semblance of trust in my employer when I, and everyone around me, is being contracted.

It’s not that turnover is high either, but instead I have this air of uncertainty every day when I walk into work – will today be my last?  Every month or two, I have a new neighbor, though my position has a bit more staying power.

I find it very hard to say I “deserve” something, though.

I feel the author of the article insinuates that he/she deserves much better.  While I agree that often the scale from which our pay is currently derived is, well, off to say the least, I don’t think somehow the definition of “fair play” reflects the same way on society today.

I don’t mean to sound like an underachiever, but really the way one views the economic crisis depends upon how that person was raised.

I don’t agonize over short-term losses (4-5 years), but instead plan for the long-term (10-15).  Build thick skin, know what it’s like to lose, accept denial, appreciate acceptance, and move on in a self-centered direction.
Vanity is one attribute I will defend, which is seen as a flaw of Gen Y.  Assuming we learn from our mistakes, we know what it is like for a market to polarize.  Why?  That’s ALL some of us know.

We were living the life in the 1990’s, but “not much compares to a recession like this.”  That last bit was quoted from, well, everyone.  People who have experienced deep recessions say this, people who haven’t—everyone goes back to the point that this is really one of the worst recessions on record.

You know what, though?  I’m going to survive it and use it as a tool to build a road to where I want to be.  I’m not going to expect 5-star treatment afterward.

I may find another job, but that’s because, like many who have done so before, I want to find something that adds more value to me and my life.

That means I wasn’t taught that the world is an oyster—I was taught that life is tough, and (to quote The Rolling Stones) you can’t always get what you want…

Read the final paragraph in the Talentbrew post to learn what it will take to hire Gen Y in the future.

The only cosmic justice I see here comes from knowing that it is Gen Y’s parents who will be hiring and managing the attitude they raised.

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Ducks in a Row: Undercover Boss

Tuesday, February 9th, 2010

ducks_in_a_rowDid you watch the new reality show Undercover Boss on CBS Sunday after the Super Bowl?

The opening episode starred Larry O’Donnell, President and C.O.O. of Waste Management.

O’Donnell plays ‘Randy’, a new worker being filmed for training purposes. At one location he jams the trash line by not removing large cardboard; he is fired, for the first time in his life, for not being able to efficiently collect blowing trash at a landfill—unlike the worker he is with who has done the job for 19 years while spending three days a week in dialysis; he cleans porta-potties with a guy who’s attitude is every manager’s best dream; and he rides with a female trash hauler where he learns that to stay on schedule women drivers use cans from the trash as pee-pots.

He meets a 29 year old single mother who overcame five kinds of cancer by age 25, has taken in her brother’s family and her dad, is about to lose her home in foreclosure and is doing three jobs post layoffs for the same money she was getting before, but is still upbeat and even invites the new guy to dinner.

O’Donnell is surprised by the physical and mental exhaustion he experiences his first day, amazed by the people he meets, outraged by what he learns and shocked at the implementation of a policy he personally conceived to raise productivity by which workers were docked 2 minutes for every 1 minute they were late.

At the start of the show when O’Donnell tells his executive team that he is going undercover the reactions vary from surprise to incredulity.

When he meets with them at the end and talks about what he learned and changes he believes are needed and how he plans to use his new knowledge the look on guy’s face said it all—he might as well have rolled his eyes.

Sadly, that is often the reaction from senior leadership regarding intel that comes from front-line, bottom-of-the-heap workers.

The smartest managers listen to their all their people—not just the ones in suits.

The final scene includes and overlay update on what happened to each of the people who worked with O’Donell and changes, both made and ongoing, as a result.

I don’t watch reality shows; I’ve read that many are scripted, but I do believe that there are bosses of large companies who don’t have egos the size of Texas and are capable of learning from unfiltered feedback from the lowest rank and file.

Plus, it seems that changes were actually made.

As big a believer as I am in bosses talking to the troops, there is no way O’Donnell would get this kind of feedback from this level of employee if they knew who he was.

Go ahead and call me naïve, but in spite of everything I’d rather be a chump than a cynic.

And in case you missed Undercover Boss you can watch it here.

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February Leadership Development Carnival

Monday, February 8th, 2010

leadership-development-carnivalMy thanks to Mark Bennett over at TalentedApps for hosting the February Leadership Carnival.

Don’t be put off by the title; the posts cover a wide range of issues beyond the classic idea of positional leadership.

You’ll find posts on leadership, how-to’s from a coach, management development and more from all your favorite bloggers and the opportunity to discover new ones.

Enjoy!

Dan McCarthy presents What Prevents Leaders from “Connecting the Dots”?, posted at Great Leadership, explaining how in addition to the multitude of external factors that impact our ability to connect the dots, there is also something inside each of us that needs attention too.

Bret L. Simmons presents I Am Responsible For My Success and Failures And For Continuing To Learn From Them, posted at Bret L. Simmons, discussing an important principle in leading a truly empowered life.

Art Petty presents Team Stuck in the Creativity Deep Freeze? Try “Why Not?” to Start the Thaw posted at Management Excellence, providing suggestions for “waking the creative giant hiding inside your people and your teams.”

Becky Robinson presents Todd Pittinsky and Intergroup Leadership posted at Mountain State University LeaderTalk, describing intriguing ways to “increase positive interactions between different subgroups in your organization.”

Miki Saxon presents When Realities Collide posted at MAPping Company Success, which considers the difficulties in engaging the ‘just in time workforce’ to which many companies are moving and asks “how do you get people to care when they know without a doubt that the company doesn’t care about them?”

Coaching Category -

Shawn M. Driscoll presents 4 Simple Steps to Go Signature posted at Shawn Driscoll, providing tips to coaches for reaching a broader audience.

Executive Development Category -

Wally Bock presents Becoming a Great Leader is Up to You posted at Three Star Leadership Blog, saying, “If you want to become a great leader, you have to take responsibility for your own development. Here are some tools you can use.”

Mike King presents 100 Ways to Serve Others posted at Learn This, saying, “Leadership development requires an attitude of service to others. There are 100 ways to serve.”

Leadership Category -

John Agno presents Top 10 Leadership Tips of the Last Decade posted at Coaching Tip: The Leadership Blog, saying, “Here are ten popular leadership lessons learned over the last several years and recommended by John Agno at CoachingTip.com”

Dean L. Forbes presents How to Achieve Your Goals posted at Dean L. Forbes – Powerful Principles of Personal Growth, providing tips for what to do once you’ve set your goals.

Bob Lieberman presents Our Debt To Adolescents posted at Cultivating Creativity – Developing Leaders for the Creative Economy, discussing some interesting coping strategies tapped from younger folks.

Jane Perdue presents Perfectly Matched Or Delightfully Oddball? posted at Life, Love & Leadership, challenging the assumption that all the people in your personal and work circles must be a perfect fit.

Aaron Windeler presents Why a leader with a bad mood can be good for business posted at Scientific Management, discussing evidence that shows us we should consider how our moods affect our followers.

Tom Glover presents Should Leaders Focus on Each Individual Follower? posted at Reflection Leadership, whether leaders should move followers in and out of their “in-group.”

Mike Henry Sr. presents Sources of Leadership posted at Lead Change Group Blog, asking, “What is the source of your leadership authority?”

Anne Perschel presents Why We Love Twitter – What Leaders Should Know posted at Germane Insights, recommending we “create a company-wide private Twitter to achieve desired actions and attitudes.”

Tanmay Vora presents On Leadership, Opening Up and Being Prepared posted at QAspire – Quality, Management, Leadership & Life!, urging us to “stay current, open and receptive to new insights.”

Nick McCormick presents Fill Your Pack posted at Joe and Wanda – on Management, providing a ten-minute Management Tips Podcast with Tim Clark, author of “The Leadership Test.”

Nissim Ziv presents What is the Difference between Management and Leadership posted at Job Interview Guide, saying, “There are many models that depict leadership and management in the business world. In reality management and leadership have very different meanings: a manager is a title and leader is a function. Management is a position and leadership is a skill.”

David Burkus presents Book Review: Leadership & The One Minute Manager posted at davidburkus.com, reviewing a classic book that teaches situational leadership theory.

Erin Schreyer presents To Be or Not to Be? posted at Authentic Leadership, talking about the benefits of being intentional.

Ralph Jean-Paul presents The Persuasion Experiment: 5 Effective Persuasion Techniques Tested posted at Potential 2 Success, saying, “We are constantly trying to persuade others in one direction or another. Whether it is trying to convince your friends to eat at one restaurant instead of another, or getting your boss to give you a raise, being able to persuade other people is important. Leaders must have this skill! In this post, I test 5 persuasion techniques to see if they really work.”

Jennifer V. Miller presents Stepping Into the Abyss posted at Jennifer V. Miller, describing the key factors necessary for employees to feel comfortable giving feedback to their bosses.

William Matthies presents Change: The New You posted at Business Wisdom: Words to Manage By, saying, “If you can’t lead change, it will lead you.”

Eric Pennington presents One Question For Your CEO posted at Epic Living – Leadership Development Career Management Training Executive Life Coaching Author, discussing “maybe the most important question for the CEO, and those who follow him or her.”

Erik Samdahl presents 20 Years and Counting: Leadership Development Once Again the Most Critical Issue Facing Organizations in 2010 posted at Productivity Blog, saying, “Based on a study of over 40 issues, leadership development is the most critical issue: what companies see as important but not effective.”

Lisa Rosendahl presents Have You Checked Your Credibility Lately? posted at Lisa Rosendahl, saying, “You have credibility currency. You trade in it and on it regularly, whether you are aware of it or not. Have you checked your credibility lately?”

Alice Snell presents Seats at Executive Tables posted at Taleo Blog – Talent Management Solutions, saying, “HR needs more Seats at Executive Tables”

Steve Roesler presents How To Get Your Good Ideas Heard posted at All Things Workplace, saying, “Leaders are always looking for other leaders. One way they find them is by watching people who know the importance of getting their ideas heard. Here are some ways to do just that.”

Jon Ingham presents Work sucks, play games! posted at Management 2.0 developing social capital, discussing ideas from a book which suggests using games and virtual worlds to change the way we work.

Tom Magness presents Spider-Senses posted at Leader Business, saying, “Good leaders need ‘Spider-senses.’ The power that comes from listening to that inner voice, from following up on intuition, can save a reputation, a project, or even a life. Take a few lessons from the world’s greatest ‘Webslinger!’”

Management Category -

Barry Zweibel presents The Heart of Effective Personal Management posted at GottaGettaBLOG!, a primer on Stephen Covey’s “Time Management Matrix” from The 7 Habits of Highly Effective People.

Laura, a.k.a. working girl presents Working Girls posted at Working Girl, discussing an increasing source of frustration for working women who want to work more effectively.

Sharlyn Lauby presents Anonymous Comments posted at hr bartender, saying, “Managers should ask questions to get better answers and build trust.”

Jim Stroup presents The Management Uncertainty Principle posted at Managing Leadership, saying, “Uncertainty operates not just in physics but in management as well. How can you use it to gain greater control over your work?”

Image credit: Great Leadership

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Quotable Quotes: In Honor of Super Bowl XLIV

Sunday, February 7th, 2010

who-datToday is Super Bowl XLIV, so I thought it only appropriate to offer up some quotes relevant to more than just football—in other words, super quotes.

As you know, sports are often a metaphor for business and other parts of life.

I agree with Knute Rockne’s comment that “one man practicing sportsmanship is far better than fifty preaching it,” only I’d apply it to “leadership.”

Jock Sutherland said, Speed is not your fastest, but your slowest man. No back can run faster than his interference.” This harks back to the weakest link theory and is true in business and in life.

Darrell Royal’s words are as true for entrepreneurs and they are for any sport, The only place you can win a football game is on the field, the only place you can lose it is in your hearts.”

I thought it would be nice to end on a lighter vein.

Small errors can make your team focus too much on the words and not enough on their meaning as Bill Peterson should have realized when, while giving a pep talk, he said, “Men, I want you just thinking of one word all season. One word and one word only: Super Bowl.”

Then there are the questions asked in all seriousness, only to bring forth hilarious laughter or shocked silence; as these two examples show.

Before Super Bowl XVIII, Julie Brown asked Cowboys running back Emmitt Smith, “What are you going to wear in the game on Sunday?”

Then there was the reporter who didn’t just put his foot in his mouth, but his entire leg when he asked

Washington Redskins quarterback Doug Williams, “How long have you been a black quarterback?” (Super Bowl XXII)

Sadly, while the questions were preserved, the responses were not.

Finally, there is Duane Thomas’ question, the one could have been asked every year for the last 44, “If it’s the ultimate game, how come they’re playing it again next year?”

Only one thing left to say—GO SAINTS!

Image credit: scott*eric on flickr

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