How important is it for the boss to be liked? It turns out that it’s very important these days.

Want proof? Look at the difference between Robert Nardelli and James McNerney.

Likability isn’t just for CEOs, it’s for bosses at all levels, in every type of business.

Likability is the basis for

• strong stakeholder buy-in,
• putting innovation in overdrive,
• achieving company goals and
• a culture that attracts and retains the talent it takes to grow.

Likability isn’t about glad-handing, backslapping or being nice.

Likability stems from your MAP (mindset, attitude, philosophy)™. It’s about

• respecting and valuing your people;
• knowing that good ideas come from all levels;
• being open and honest in your communications;
• never forgetting that you put your pants on one leg at a time, the same as everybody else; and
• remembering that your MAP isn’t set in stone.

This entry was posted on Monday, January 15th, 2007 at 1:30 pm and is filed under Business info, Communication, Culture, Leadership. You can follow any responses to this entry through the RSS 2.0 feed.
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