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Ryan’s Journal: Can Culture be Defined by One Person?

by Ryan Pew

https://www.flickr.com/photos/davidspinks/4211977680/

Have you ever been a member of a group or team that is flat out terrible? I have. I have been a member of that soccer team that never won a game, the work group that wasn’t succeeding.

Did I like it? Absolutely not. Did I learn from it? I think in some ways I did.

Have you ever seen that same team or group start to succeed with different leadership? In my case I have a very real world example of where this came to pass.

I had the pleasure of serving for five years in The United States Marine Corps. During this five year time the US was involved in several conflicts and I found myself deployed to Fallujah, Iraq.

During my deployment I served with a team of 12 other Marines, together we were known as a squad. Now this is the military, but a small group of people working together can be found within any type of organization. 

Our squad was led by a leader who, while a good guy, was not well equipped to lead a group of Marines into life or death situations.

This person had some leadership challenges that ultimately led to low morale, loss of confidence and an overall lack of guidance.

To be completely clear, the group sucked. We moped around, were not excited about our purpose and lacked vision.

After some time our higher leadership realized a change should be made and they moved our leader to a role better suited for his skill set.

I will tell you right now, that was a life changer.

We had a new leader come aboard that had the experience needed, was motivated and challenged us to be better then we were the day before.

Now overall the same 13 people were on the team, but the outcome was completely different.

We worked better as a group, shared responsibilities and were proud of our accomplishments.

I look back on this one example often when I think of how one person can shape a culture. 

Now, obviously the military has a top down culture when it comes to leadership, but it also embraces servant leadership.

In this scenario our new leader embraced servanthood. He made sure we were taken care of before his needs and that reflected in our outcome.

Have you been on a team that isn’t performing to its abilities? What is holding it back?

I had a conversation the other day with my CEO and he said something that stuck with me. He said, “leadership isn’t a title, its an action”.

Isn’t that true of culture too? You and I are the ones who will set the tone.

Do I always get it right? Absolutely not! I fail more times then I succeed. I tear down when I should build, allow emotions to dictate over data and more. At the end of the day my personal culture and that of my team is dictated by my thoughts and deeds, no one else.

Who determines yours?

Image credit: David Spinks

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