- I believe that people would rather have a lousy job working for a great person than a great job working for a bad manager.
- And I believe very strongly that the single largest component of a business that adds to shareholder value is great management, and the single largest destroyer of shareholder value is bad management.
- Now, being a good manager is really, really difficult. And the sooner people who are managers recognize that, the sooner they’ll start being a good manager.
- It takes unbelievable courage to be a good manager. It is hard to have difficult conversations with people when they’re not doing well. Who likes to do that? That takes courage. You can’t slide out of the way and hope it’s going to take care of itself. — Aron Ain, CEO of Kronos (a global vendor of workforce management enterprise software)
Not a lot for me to add, considering I’ve been saying the same thing for over a decade, but maybe hearing it from Ain will carry more weight.
High employee retention pays off; Kronos is a billion dollar company based on revenue, not investment rounds.
“Kronites who feel valued stay longer and develop a deeper understanding of and stronger relationships with our customers. It is their experience and knowledge that allows Kronos to deliver incredibly innovative products and a superior customer experience.”
Image credit: Wilson Bilkovich