Ducks in a Row: Same Questions/Same Answers
by Miki Saxon
Different generations, but bosses are asking the same questions.
How do I implement cultural and other intangible changes and, more importantly, encourage (or, if necessary, coerce) their adoption?
I responded nine years ago and the answer hasn’t really changed.
The most successful method is as simple as one, two, three.
- Carefully define, in a quantifiable manner, what you want done (not “increase retention,” but “reduce turnover by X%”).
- Include these well quantified goals in the managers’ annual objectives.
- Make it clear to your managers that they will be evaluated on these goals and that the evaluation will impact their annual reviews and compensation.
Vested self-interest will do the rest.
Flickr image credit: Martin Cooper
