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If the Shoe Fits: a Tale of Two Companies

by Miki Saxon

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here

5726760809_bf0bf0f558_mLast week two companies were in the news.

One successfully gamed the gods of Google, as millions of others have tried to do for years, got caught and was banished from the kingdom.

The other’s security was breached and more than four million of its customers’ phone numbers were published.

The one that did no damage to its customers apologized.

The one that betrayed its users did nothing—no apology, no explanation and no security fix.

Even granting the incredible level of today’s tech arrogance saying/doing nothing is a little much.

My question to you is simple; in similar circumstances who would you follow, the founders of Rap Genius or Snapchat CEO Evan Spiegel?

Image credit: HikingArtist

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