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If the Shoe Fits: Confidence vs. Arrogance

by Miki Saxon

A Friday series exploring Startups and the people who make them go. Read all If the Shoe Fits posts here

5726760809_bf0bf0f558_mWhy would anyone build an app when there are existing legal conditions that essentially block using the service it offers?

A company called Uber built an app that helps drivers and would-be passengers find one another.

It seems the perfect service for a place like New York City that lives by taxi.

The difficulty is that taxi apps for cab-hailing or payment aren’t legal because of existing contracts with payment processors.

“Those changes cannot legally take place until our existing exclusive contracts expire in February,” David S. Yassky, the chairman of the commission, said in a statement. “We are committed to making it as easy as possible to get a safe, legal ride in a New York City taxi and are excited to see how emerging technology can improve that process.”

Considering the contracts predate the app (if not smartphones themselves) wouldn’t you expect a problem?

Apparently not.

According to UBER CEO Travis Kalanick, the city put “obstacles and roadblocks” in their way.

So you tell me, exactly where does confidence end and arrogance begin?

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Flickr image credit: HikingArtist

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