Home Leadership Turn Archives Me RampUp Solutions Option Sanity

  • Categories

  • Archives

Ducks in a Row: Employee Empowerment

by Miki Saxon

According to Tony Hsieh, CEO of Zappos.com, his number one job is empowering his people.

“Thinking about how I can empower my employees to be a part of the growth and innovation of the company.”

While employee empowerment is acknowledged as of key importance, it is an elusive goal for many CEOs, executives and managers. What makes Hsieh different?


Hsieh is comfortable in his own skin; secure in his own competency and limitations, so he doesn’t need to be the font from which all else flows.

As he points out, one good idea a day from him won’t come close to matching one good idea a year from each employee and not just the highly visible ones.

Some of the best ideas come from places a CEO would never have thought of.”

But employee empowerment often hits a positional brick wall that starts with the CEO and filters down through the ranks of the company’s positional leaders.

There are thousands of executives and managers who are insecure and the level of their insecurity defines to whom they will listen.

Most CEO’s who look at their corporate culture from the top-down are really preventing their company to grow faster, better, and more profitably.

And Just as true for other positional leaders as it is for the CEO.

What is most ironic is that by empowering employees, listening to everyone, adopting the good ideas without prejudice and publicly acknowledging their source does as much to enhance you as it does to push your group/company to greater success.

Flickr image credit: ZedBee | Zoë Power

2 Responses to “Ducks in a Row: Employee Empowerment”
  1. Speakers BureauNo Gravatar Says:

    I guess you have to look at it this way: anything in life is like a chess board. The pawns seem really insignificant, because they move slowly and they almost always get sacrificed first. But without them, the other pieces on the table wouldn’t be protected. I believe that’s how Tony Hsieh thinks, too.

  2. Miki SaxonNo Gravatar Says:

    Having read a good deal about and by Hsieh, I’d say categorically that he doesn’t consider any of his people insignificant, let alone pawns whose purpose is to protect the “more valuable players” or be sacrificed when expedient.

Leave a Reply

RSS2 Subscribe to
MAPping Company Success

Enter your Email
Powered by FeedBlitz

About Miki View Miki Saxon's profile on LinkedIn

About Ryan ryanrpew

About Marc marc-dorneles-cpcu-b8b43425

About KG View KG Charles-Harris' profile on LinkedIn

About Ajo View Ajo Fod's profile on LinkedIn

Clarify your exec summary, website, marketing collateral, etc.

Have a question or just want to chat @ no cost? Feel free to write or call me at 360.335.8054

Download useful assistance now.

Entrepreneurs face difficulties that are hard for most people to imagine, let alone understand. You can find anonymous help and connections that do understand at 7 cups of tea.

Give your mind a rest. Here are 2 quick ways to get rid of kinks, break a logjam or juice your creativity!

Crises never end.
$10 really does make a difference and you'll never miss it,
while $10 a month has exponential power.
Always donate what you can whenever you can.

The following accept cash and in-kind donations:

Web site development: NTR Lab
Creative Commons License
This work is licensed under a Creative Commons Attribution-NoDerivs 2.5 License.