Wally Bock over at Three Star Leadership tells a great story about Lufthansa Air Line’s culture, a culture that just assumes that nothing is impossible.

But how do you make that happen?

Whether it’s a team, a department or a company, there are two basics to do at the start that are absolutely necessary

• You must understand your own MAP (mindset, attitude, philosophy™), because there’s no way that you can implement, enable or live with a culture that your MAP doesn’t support.

• Hire people whose MAP is synergistic to the culture you envision; have the courage to walk away when the MAP is wrong no matter how right the skills are.

The first step is important, but it’s the second that leads to a true performance culture a la Lufthansa and sustains it for the long-term.

Image credit: flickr

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This entry was posted on Thursday, January 22nd, 2009 at 3:00 am and is filed under Business info, Communication, Culture, Hiring, Motivation, Retention. You can follow any responses to this entry through the RSS 2.0 feed.
Tags: Lufthansa Air Line, performance culture, Three Star Leadership, Wally Bock
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