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The amazing cost of interruptions

by Miki Saxon

Image credit: duchesssa

Don’t you love it when experts and powers-that-be formally study and recognize what the rest of us could have told them—namely that constant interruptions ruin productivity.

Remember years ago when that guy in the next cubicle talked too loudly on the phone, constantly got up for coffee or whatever, popped his head over the cubicle wall (or stuck his head in the office) comment/question and was generally distracting?

The interruptions are still happening, only now they’re in the form of email, instant messaging, texting, twittering and other digital annoyances.

A story in the NY Times tells us that the “biggest technology firms, including Microsoft, Intel, Google and I.B.M., are banding together to fight information overload.”

Did you know that “A typical information worker who sits at a computer all day turns to his e-mail program more than 50 times and uses instant messaging 77 times… on average the worker also stops at 40 Web sites over the course of the day…”

So what’s the tab for the unnecessary interruptions? Is it really high enough to warrant the founding of a non-profit group created specifically to combat it?

I guess that depends on whether $650 billion a year gets your attention.

What’s your/your company’s share of that number?

Your comments-priceless

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