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Archive for March, 2008

Accounting tools a part of corporate culture

Tuesday, March 25th, 2008

accounting.jpgGavin Cassar, a Wharton accounting professor, tested the prevailing wisdom of whether accounting techniques, such as budgeting, sales projections and financial reporting, would, in fact, help prevent business failures. In surprising results, he found that some accounting tools may actually lead them astray.

He found the culprit not to be the tools, but rather the MAP (mindset, attitude, philosophy™) of those using them.

I sent the article to a long-time CEO and thought you would find his comments interesting and useful. I’ve changed names to keep the examples he mentions anonymous, but note that CorpA was part of a Fortune 500 company and CorpB was public with sales of several hundred million with a CEO who had been around the block numerous times.

There’s only one important accounting problem described in this article. The other problems discussed are really problems in human psychology, such as being guided by hopes instead of realistic considerations and ignoring (widening) gaps between plans and results.

But the serious accounting problem described is the failure to collect and publish accurate and timely accounting information. If you have a carefully worked out budget, unless the monthly accounting figures are available quickly and are correct, the budget is useless as a planning tool because it’s impossible to really judge whether the company is on plan or not.

To some extent, both CorpA and CorpB suffered from this. Accounting was not held to high enough standards. Expenses were misclassified and weren’t posted in the months in which they were actually incurred. Managers initially tried to sit down with accounting and straighten out the discrepancies. But it was impossible, either because of poor accounting tools or probably just gross incompetence. After a time, managers stopped trying to correct the internal financial reports. They thought it was just wasting their time. They also stopped trying to control their expenses. Why bother? The financial reports were so inaccurate they didn’t show up even large and willful expenses outside budget limits.

So of course this led to increasing attempts by higher management to exert personal control over expenses. At one point, the CorpB CEO was signing all expense reports. You had to receive his personal permission to go on a trip or to even take a client to lunch. The budget meant nothing. And there was a line of managers outside his office asking permission to buy essential test equipment or fly an applicant in for an interview. Stuff that should have been decided instantly by the managers concerned was delayed, frustrated and often cancelled altogether.

Does your company provide timely accounting information to its managers?

A tax refund meme

Monday, March 24th, 2008

Post from Leadership Turn  Image credit: Neubie

This time Jennifer at My Organized Biz started it, then it spread to Tom over at The 501 (c) Files and now (oh, be still my pounding heart) to me.

2273635564_840c696667_m.jpgAnother meme, this one asking what I’m going to do with my turn-the-economy-around tax refund.

I assume that Tom wants a response now, as opposed to when I stop laughing—sometime next century—so…

Simple answer—pay down debt. And I think (hope) the great majority of Americans will do the same and those who don’t might even <gasp> save it.

And here’s a really stupid idea for the idiots-in-the-Whitehouse-and-Congress, and those aspiring to be, to consider.

Stop spending on the rest of the world and try focusing on us—the poor idiots who pay your salaries.

Not the corporations, lobbyists and wealthy individuals who supply your election funds, but the rank-and-file who are stuck paying for your damn earmarks and offering up their sons, daughters and taxes to be killed in your stupid war; stop spending the majority of our hard-earned dollars in every country except ours and for causes that fragment rather than unites us. Stop spewing hate, lies and divisiveness to further your own ideological ends.

It’s not about you and the people you dine, visit and party with, it’s about us.

How ’bout going against convention and political expediency and actually try to make it part of the way up to the level of statesman.

OK, the rant is over.

In the spirit of memes and rampant curiosity I’d like to know what Denis at Digital Brikes, Steve at AbleBrains, Ron at The Wisdom Journal Casey at caseyross and Luke at Luke Says Moo plan to do with their refunds.

And what are you doing with your refund?

Your comments—priceless

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The value of risk

Monday, March 24th, 2008

risk.jpg

In an excellent post on risk, professor, researcher and author Bill Buxton says,‘Entrepreneurs, like ice climbers, are often said to risk their necks. But there are ways to cut danger to sane levels—and some very good reasons to try’

People often comment that both groups are, politely speaking, nuts.

After offering up a detailed explanation of ice climbing he comments,

‘…the four considerations employed by the ice climber are exactly the same as those used by the serial entrepreneur or the effective business person…’

They are training, tools, fitness and partners.

Buxton ends by saying,

‘The most dangerous way of all to play it is so-called safe. Safe leads to atrophy and certain death—of spirit, culture, and enterprise. There is not a single institution of merit or worthy of respect in our society that was not created out of risk. Risk is not only not to be avoided, it is to be embraced—for survival.’

A quick and valuable read—whether you consider yourself a risk taker or not.

How do you handle the risks you take?

Join us for the b5 Biz Channel Theme Day

Monday, March 24th, 2008

Hey, folks, stop by My Organized Biz as more than a dozen b5 bloggers on give you their take on elegant simplicity in a sped-up world.

Quotable quote: about age 3

Sunday, March 23rd, 2008

Post from Leadership Turn  Image credit: henryg

library.jpgThe old believe everything; the middle aged suspect everything; the young know everything. — Fred Allen

I’m at that age where I know little and believe less!

Your comments—priceless

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Quotable quote: about age 2

Sunday, March 23rd, 2008

Post from Leadership Turn  Image credit: torli

629388_dead_roses.jpgGrowing older isn’t so bad when you consider the alternative — Maurice Chevalier

True, but I prefer the alternative to quantity without quality.

Your comments—priceless

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Quotable quote: about age 1

Sunday, March 23rd, 2008

Post from Leadership Turn  Image credit: aernst

It’s Sunday, folks, so get ready for another set of three quotes (posted at 6 AM, noon, and 4 PM Eastern Time). Astute readers will notice that I’ve changed the category to broaden the content. (I just couldn’t make myself ignore all the good quotes out there, let alone categorize them as stupid:)

The challenge is for you to respond with another quote on a similar or connected topic.

teenagers.jpgAsk a teenager, they know everything! — Anonymous

In spite of all that teenage angst!

Your comments—priceless

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What leaders DO: walk their corporate culture talk

Friday, March 21st, 2008

Post from Leadership Turn Image credit: christy and jun

Although the stats are Canadian, I doubt that they’re significantly different in the US or other countries.

The results of Waterstone Human Capital’s annual corporate culture study give an interesting insight on senior executive thinking when it comes to corporate culture.

“This year, a whopping 95% of executives said they saw a direct correlation between corporate culture and corporate performance — a 14% increase from two years ago and an increasing recognition by Canadian business leaders that corporate culture has a direct and tangible impact on the ability to achieve business goals.”

That’s how they talk, but here’s how they walk.

Only 43% of executives told us they even bother to measure corporate culture… Only half of the senior executives we talked with said they were happy with their current culture.”

boston_pizza.jpgCompare that with Boston Pizza, which made Canada’s 10 Most Admired Corporate Cultures of 2007 list and makes a point of walking their cultural talk with both employees and franchisees.

They have “a three-year average revenue growth of 69.25% in an industry that typically sees growth in the 4% range and the TSX 60 Composite index had average growth of less than 17%.”

How?

“Success, says CEO Mike Cordoba, is all about following three strategic priorities: a commitment to franchisee profitability, to building the Boston Pizza brand and to continually improving the customer experience.”

“We hire great people and then we pay them for their success,” he says.

“Everybody from the receptionist up to the president gets a share in profits. Rewarding behaviours — and not just results — is a powerful way to align corporate culture with business strategy.”

That’s it, align strategy and culture, mix with a generous portion of vested self-interest and watch your business take wing.

Do you know what kind of corporate culture you have?

 

Is it aligned with your strategy?

Your comments—priceless

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Valuing your time in corporate culture

Friday, March 21st, 2008

get_out_of_jail.jpgEver wish you had a ‘get out of jail free’ card for all those ill-conceived, poorly run meetings to which you’re routinely subjected?

‘That’s why Mike Monteiro came up with meeting tokens—bumblebee-colored poker chips good for 15 minutes of a colleague’s attention, inscribed with a warning, ‘Don’t Waste My Time.’ Monteiro, the director of San Francisco-based Mule Design Studio, designed the tokens after tiring of disorganized and lengthy office meetings.’

He hasn’t started using them yet, but he’s definitely on to something.

What do you do to avoid/reduce meeting mania?

Leading factors: the global woman

Thursday, March 20th, 2008

Post from Leadership Turn Image credit: re_birf

woman.jpg

Yet another article, this one from Australia, bemoaning the fact that women aren’t showing up in the executive ranks.

“How is it that women, who are at least as well educated as men these days, represent only 12 per cent of ASX 200 executive managers? Why have women been appointed as CEOs of just five ASX 200 companies since 2004?”

The numbers are just as bad in the US, even in cutting-edge Silicon Valley where you might expect them to be a bit better.

“Only 9 percent of companies in the county have promoted a woman to a top post, according to a University of California-Davis study of the 400 largest public companies in the state. Only 7 percent of corporate boards include even one woman.”

They don’t improve much in emerging countries, either.

Women in Sri Lanka are better educated and hold more jobs than ever before. Yet most women continue to suffer from occupational segregation in the workplace and rarely break through the so-called “glass ceiling” separating them from top-level jobs and professional positions…”

So what about Russia, where the sexes have been equally educated for decades

“The number of women holding executive positions decreases moving up the position scale. Women traditionally prevail in the position of Chief Accountant (82%), but the position of Financial Director is primarily occupied by men (78% vs. 22% women). Other positions held by women include: head of Human Resources (62%), head or deputy head of Marketing and Sales (42%), Financial Director (22%). Meanwhile, top managers are mainly men: 96% of General Directors and 86% of board directors. Men have been prevailing in recent appointments to top executive positions (74%), which gives ground to conclude that they will continue to dominate executive positions in the future.”

Say what you will, globally there’s still a glass ceiling; policies are still formatted by men for men—while eliminating the flexibility their wives need to pursue a viable career; and all possible effort is spent talking of improvement while walking for the status quo.

Do you think this will change as Gen X and Y take over?

Your comments—priceless

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